These guys were super helpful all the way (even after-sale and implementation). They have helped us eliminate a lot of waste and increase our throughput. I would estimate they have returned 10% to our bottom line.

Easy to use and understand for everyone on the team. Provides visibility we always needed (and things we didn't know we did).

If I had to nitpick, I would say there was a small learning curve getting everyone set up. It is probably better than most, but it still takes a little bit to get the team on board.

Sensrtrx made the impossible, possible. At first we tried to get help from our machine manufacturers and obtained no results. We then spoke to other similar companies and they all said that the connection to the machine PLC and to figure out the data points was not their thing. SensrTrx took on the challenge and we now have all of our critical machines connected. The rep is very clever, resourceful, and determined to find solutions to every challenge posed to him, all with a great and easy to work with attitude.

Setting up the software to display the data the way we want it is a bit challenging to understand and learn. The rep has given us several training sessions and has done most of the leg work to get us setup. This is the only area I could see Sensrtrx improving to make it more intuitive.

Our experience has been very positive. You get out of it what you put into it, and you can move at your own speed of implementation. We will continue to roll this out to our remaining facilities at our own pace.

That we could install it & set it up ourselves, which avoided six-figure installation costs to a third party. The real-time data analytics allow you to impact change while an event is happening instead of when it's too late. Mingo continues to provide low-cost easy to implement solutions for businesses like ours that make it a very easy solution to use without having to add additional people to manage the platform.

Would be nice to have a little more functionality around restriction of data visibility among varying users at different locations.

I haven't had a lot time with the software yet.

Once it is all fixed to our machinces it will tell our downtime, shell count, and efficentce.

We have to go back and forth with messages we don't have a representative present.

Great! It has changed the way we capture and look at data.

* Allowed us to capture data in real time * Transitioned from a paper-based system to a digital system * Allowed us to capture a real OEE number and set goals for each area

We have not come across a true con yet in our experiences with Mingo Smart Factory.

The product has provided extreme levels of visibility to the manufacturing plant floor, for machine downtime and utilization, production, machine status, etc. It runs consistently well, no downtime with the product that we've seen. It has replaced a lot of paper and Excel spreadsheets. Solid, friendly, and very knowledgeable team behind the product.

We like the Operator screen, production schedule capabilities, and the extreme flexibility with creating and editing dashboards. If you know how to use Excel you can create and edit dashboards...it's that easy. It is straight forward to connect to machines and get data out of them very quickly.

Integrations with ERP take some time, but that's normal. Most of the issues are usually on the end of the ERP.

First we needed to know that process variables were not varying beyond the intended settings. Second we wanted to know exactly when the equipment was used and how often. SensrTrx gathers exactly this information from the source. We use the process data for quality projects to eliminate certain issues as potential causes of scrap and instead focusing attention of the real problems. Knowing when machines are running informs efficiency improvement efforts moving focus between operator, machine and material issues.

- provides data from it's source, the machines themselves. This linkage gives confidence that the data can be trusted. - the customer support is the top notch, better than any other I've experienced in software or similar industrial services. Emails are answered. Calls are picked up. Concerns are addressed. They are patient. - it is extremely configurable to accommodate wide ranging manufacturing environments. The product was obviously designed by those with significant manufacturing experience as opposed to some software guys deciding to target manufacturing. Their knowledge of how manufacturing actually works comes through.

- the extreme configurability has a downside, so many options and variables to learn! As a relatively new user I'd prefer a simpler starting point. It takes time to understand the hierarchy and how the variables and settings interact. That said, we were given training two times to two sets of people and spent as much time as we wanted.

Easy to use and customize display dashboards for the shop floor.

The age of our equipment made connecting to Mingo slightly challenging, but that was on our side, not Mingo's.

Production data tracking and reporting.

User friendly, easy of use. Remote/mobile access. Customizable and clear report options.

Does not track inventory or link to shipping functions.

I am pleased with the comprehensiveness of the system and the highly customizable format.

Nothing really. I wouldn't change a thing.

We have installed in 2 very different facilities and have had great results in both instances. We are working to move all of our operational KPI measurements into the ST environment to have a consistent platform not reliant on manual tracking in a spreadsheet. Looking forward to finding more ways to use the ST platform to help make us better. The staff is great to work with in finding ways to integrate the software into our model, and open to feedback.

The setup and install was straightforward and easily fit our unique business model(s). After install the operators now know how they are tracking to goals in real time, and management can make decisions in real time to allocate resources to best meet company goals. The ability to monitor a multi site manufacturing operation remotely is changing the way we make decisions.

There is not much to like least. A few of the features are geared more toward high volume, very short cycle time applications. In our business we have some cycle times that exceed 4 hours. This limits the real time tracking in a very small minority of the measures for dashboards and scoreboards.

The structure/architecture of the software is very logical and is easy to configure. It is great to be able to configure for different plants also geographically separated and in different time zones. The integration with I/O is great and also that you can use information from Scada and PLC where you already are connected to sensors. For the Machine Operators it is easy to work with reasons for faults. The analytics and reports are extensive and seems sufficient for our needs. It is getting more and more important with integration with other systems like ERP and other systems and Sensrtrx has a good solution for this need. The Dashboard and Scoreboard gives you an excellent overview how the plant is working. It fits well into a modern architecture of Systems of Systems. We got very good training to learn how to configure the system and good support on the questions we had.

The system is intuitive and easy to use but there are always possibilities for improvements

The real data we get from our machines on the floor has changed the game for us. Production has increased by 4% over the last 7 months and we are trending up in the area of finished goods by almost 7%. The engineer who helped us with the install worked well with our facilities folks.

The ease of set-up and use was huge in adding the software. On our continuous journey in the areas of process improvement the data that this software has provided has helped us reduce downtime significantly.

Software is only 7 months old and we have only experience minor issues which were on our end.

Works great, reaching out to the CS team does not seem to be the best.

Being able to see what is being done, and the ability to see it remotely.

Software is not compatible with a couple of our machines.

Great technology, great solution by the support team. Really understanding the needs of manufacturers and how to drive visual solutions and ease of use.

Great solutions to make visible the productivity of any type of manufacturing equipment (new, used and old).

Initially, SenstrTrx did not have an app for smartphones; that has since been resolved.

User Interface is perfect, setting up the program is very easy.

Does not work well when you have co part and you want to run only one part on the machine as this is reducing the OEE unless you adjust manually.

Excellent team of people that took the time to learn about our needs and our opportunities, then show us a path forward to getting the information we needed to get better in a multitude of areas.

The ease of use. Straightforward layout that provides powerful and useful information that we can use to immediately impact our efficiencies.

Nothing that we can find so far, has been a huge help to our business.

The platform itself is a good concept and easy to use.

The software is very intuitive to use, easy to navigate, and easy to setup.

The data coming from a DXM to Sensortrx was not reliable. Spent alot time narrowing down the problem

Better than some software I have used before.

Easy to use and functions properly. Love this software

I really have nothing bad to say about this.

Again from my perspective as just implementation person. Things went ok

The implementation specialist was patient and never gave up even when situations arose beyond our control.

I don't really have the opportunity to use the software