All ShopVue Reviews
1-12 of 12 Reviews
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Brad
Defense & Space, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2020
Happy ShopVue Customer
Customer service, especially during the deployment phase, has been unmatched. Despite some rather tricky customizations that we asked for, ShopVue works exactly how we need it to.
CONSThe GUI is dated, and though we are connected to our ERP system, we weren't able to feed actuals from our production back into ERP
Vendor Response
Thanks Brad, we're glad that you're seeing value in your ShopVue investment. Please see our updated GUI, called the ShopVue Control Center, in the screenshot section. We look forward to working with you on the ERP interface improvement that you've mentioned.
Replied October 2020
Ky
Utilities, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed May 2021
Shop View
I use Shop View everyday and use many functions of the program from reports to logging information. I find it can be cumbersome if you are not aware of what it is able to do for your company. Over all we the program does what we want it to do. Few hick ups at the launch but that is to be expected until all users are up to speed.
PROSThe software is basically easy to understand and use once the proper training has been completed.
CONSCopy and paste could be easier. You are required to rely on the owner of the software to do any internal tweeking.
Vendor Response
Thank you for your review, Ky, We are glad to hear that ShopVue is meeting your expectations. We also love it when customers echo our sentiments and our current roadmap efforts! We look forward to introducing you to our modernized Control Center user interface developed to address your specific concerns and enhance the experience for Shop Floor Management. Please remember that we have monthly training sessions, both in-person or virtual. This training helps ShopVue customers make the most of their MES software investment.
Replied May 2021
Steven
Machinery, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
2
Reviewed May 2021
Great platform
Overall ShopVue has been very good for our business.
PROSShopVue is very adaptable to our unusual business model. Our consultants and the help desk have been an invaluable asset.
CONSShopVue started years ago and has been added to and upgraded over the years. Some of the screens are Circa 1980's and some that are very new.
Reasons for switching to ShopVue
Got sick of IBM
Vendor Response
Thank you for your review, Steven. We are glad to hear that our ShopVue software and staff are invaluable assets to Saint Gobain. We are also excited to introduce you to our modernized Control Center user interface developed to specifically address the dated look and feel you mention and enhance the experience for Shop Floor Management. We are proud to say that ShopVue's user experience is now aligned with its top-shelf technology and staff!
Replied May 2021
Erick Israel
Computer Software, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed May 2021
ShopVue for QC enviroment
The metrical control about the efficiency & utilization, the work instruction in shopvue and visual helps are really helpfully.
PROSThe capacity to export and consult all the parameters for each one employee is very helpful for our requirements.
CONSIn my experience the interface see old, maybe its only my perception, and the technical support for the issues that I found or have in my job, some times is not the best.
Reason for choosing ShopVue
I don't know another company or product like shop vue, and I don't search another because I'm happy with SV.
Vendor Response
Thank you for your review, Erick. We are glad to hear that ShopVue is meeting your needs. We are also excited to introduce our modernized Control Center user interface developed to address the dated look and feel you mention and enhance the experience for Shop Floor Management.
Replied May 2021
Desiree
Marketing and Advertising, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed October 2021
ShopVue is exceptionally versatile to our abnormal commerce demonstrate
Overall ShopVue has been very good for our business.
PROSShopVue enables you to track the utilization and productivity of plant machines. This electronic interface to the device’s controls consequently collects data almost the machine counting the number of parts it produces, and its speed, temperature, and status.
CONSDuplicate and glue may well be less demanding. You're required to depend on the proprietor of the program to do any inner tweeking.
Dan
Machinery, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed September 2020
ShopVue is an excellent MES
We have been very satisfied with ShopVue. It allowed us to deliver more information to our operators, and collect info that was previously hand written and tough to analyze.
PROSIt's easy to use for the operator. Software is customizable, with ability to handle many different requirements.
CONSParts of the admin interface need to be updated, but it is in progress.
Vendor Response
Thanks for the feedback, Dan. We value our partnership with Standard Iron and look forward to continuing to support you for years to come.
Replied October 2020
Isabelle
Aviation & Aerospace, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2021
Software easy to use
HR/Pay and production in one software is a really super!
PROSEasy to use and specific needs are programmed (Ex. for collective agreement specifics)
CONSTimeCard is not ideal (some features from the Console are not available in this software)
Vendor Response
Thank you for your review, Isabelle, We're glad to hear ShopVue is easy to use and that you also see the value of having Pay and Production data all in one system!
Replied May 2021
cory
Utilities, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed May 2021
ShopVue review
so far i have not seen any extra benefits to using this software. I have used other products in the past and I found them easier to navigate and easier to use.
PROSthere area a lot of platforms that are available and usable
CONSI found it's somewhat confusing to navigate through.
Vendor Response
Cory, Thank you for your review. Let's schedule a time to better understand your concerns. With a 1 on 1 call, our training and service options, and ongoing product enhancements, we look forward to working with you to address your specific usage concerns.
Replied May 2021
Albert
Used free trial
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2012
ShopVue has been an indispensible tool for the collection and management of shop floor direct labor. It integrates with our current ERP system, as well as payroll, to provide time & attendance, vacation/absence time tracking, project labor tracking, and direct labor. The functionality ShopVue provides is so critical to our operation that we have upgraded it to continue working with our new tier 1 ERP application. Also, Casco Development's customer support is top notch. They've demonstrated their position as a partner with us, not just a software vendor.
Bill
Used free trial
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
4
Reviewed October 2010
Shop Vue Review
Solid electronic data collection tool
PROSGood value for the cost Will do customizations and are good to work with
CONSDoes not meet all of our needs
Todd
Electrical/Electronic Manufacturing, 51-200 employees
Used monthly for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2021
Review of ShopVue
I do not use it often enough to get comfortable with the cons listed above. The improved management client and reporting technology on newer versions would likely improve my overall opinion of the product.
PROSCan be customized to our needs. Tech support is responsive.
CONSIt contains a mixture of newer and legacy technologies which leads to a mixture of reporting tools and several GUI styles, some using 3rd party tools and some not. The style of the management client is especially dated in this version and cumbersome. SQL options for case-sensitivity are not convenient and viewing SQL code first required reformatting using a SQL formatter on the web. Mapping of certain functions to batch files and command line program is also something I'm not a fan of.
Reason for choosing ShopVue
Bin tracking
Vendor Response
Thank you for your review, Todd. We are glad to hear that our ShopVue software and staff are meeting your expectations and that our new modernized Control Center user interface along with our new world-class ShopVue Analytics dashboards that provide real-time operational data to drive business decisions, will only add to your overall satisfaction.
Replied May 2021
Greg
Used free trial
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2017
ShopVue for Manufacturing
We ShopVue in our manufacturing setting for Time & Attendance and also Work Order tracking. ShopVue has been a great tool to enhance our business process .