Customer service, especially during the deployment phase, has been unmatched. Despite some rather tricky customizations that we asked for, ShopVue works exactly how we need it to.

The GUI is dated, and though we are connected to our ERP system, we weren't able to feed actuals from our production back into ERP

I use Shop View everyday and use many functions of the program from reports to logging information. I find it can be cumbersome if you are not aware of what it is able to do for your company. Over all we the program does what we want it to do. Few hick ups at the launch but that is to be expected until all users are up to speed.

The software is basically easy to understand and use once the proper training has been completed.

Copy and paste could be easier. You are required to rely on the owner of the software to do any internal tweeking.

Overall ShopVue has been very good for our business.

ShopVue is very adaptable to our unusual business model. Our consultants and the help desk have been an invaluable asset.

ShopVue started years ago and has been added to and upgraded over the years. Some of the screens are Circa 1980's and some that are very new.

The metrical control about the efficiency & utilization, the work instruction in shopvue and visual helps are really helpfully.

The capacity to export and consult all the parameters for each one employee is very helpful for our requirements.

In my experience the interface see old, maybe its only my perception, and the technical support for the issues that I found or have in my job, some times is not the best.

Overall ShopVue has been very good for our business.

ShopVue enables you to track the utilization and productivity of plant machines. This electronic interface to the device’s controls consequently collects data almost the machine counting the number of parts it produces, and its speed, temperature, and status.

Duplicate and glue may well be less demanding. You're required to depend on the proprietor of the program to do any inner tweeking.