I work with Paul and his developers for over a year to get the product modified for our personal uses. They were there for us every time we called or emailed. They made me fill real good about contacting them whenever there's a problem. Thanks for all you help.

It's easy to toggle to other measuring tool setups and it print out great COA's for customers.

You can only have one SPC open at a time.

I have used Quality America's statistical process control and analysis software for over 11 years, with two different companies. We currently use their Sequel Server SPC Explorer RT and Excel SPC IV software packages. When I have questions or don't understand a function, they work with me until I have full understanding or have resolved the problem. Customer service is excellent! Their software is easy to use, has lots of features and is competitively priced. Highly recommended if you are in the market for software that can statistically analyze analytical or process data.

Ease of use, functionality and competitive pricing.

None.

Appreciate the great service when we attempt move outside our comfort zone. Understanding and using different available features has been slow. Quality America has assisted very well with this. New releases are easily updated on our network of 39 seats.

Ease of use

I would like to see a means to easily check one or two characteristics in a work set vs. the entire work set. Not a show stopper but time savings.

Been using the system for over two years now. very easy to Navigate and user friendly . costumers support is great and quick response for any query's

It has been a very good experience. Paul Keller was great to deal with and he took time to help us out. Thank you and I know I will be calling for more directions.

depth of software

not being able to link to excel with out losing the auto advance

Our company has been using the SPC software for over 7yrs and we continue to implement it's use in other areas and facilities across our network. The software is user friendly and provides a variety of charting options to view data in various ways. It also has the capability to communicate with a large variety of external equipment and office suites to simplify importing/exporting of data. The speed of service from tech support has been excellent, typically you get same day responses. Overall, quality and value of the software is great and would be ever better if discounts were made available for multiple license purchases.

My company has been using this program for over 18 years. It is excellent for data collection and the analysis trend charting is a great feature along with many others. It is very user friendly. The software is updated once or twice a year to add new features and revisions. The tech support and customer service is above and beyond what is offered by most software companies today!

Great value and excellent software. The software is easy to navigate around in and intuitive. Only thing I wish it had was integration with active directory. Other than that I'm very satisfied with the software.