SpiraTest vs TestRail
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
3.9 / 5
4.2 / 5
Value for Money
4.4 / 5
4.1 / 5
Customer Support
4.4 / 5
4.1 / 5
Functionality
3.8 / 5
4.2 / 5
Last Review Written
April 2, 2024
June 6, 2024
Pros/Cons
Pros
- Inflectra products continue to impress us with their capabilities and value. Their technical service is top notch- always responsive and spot-on in resolving any issues.
- We have had significant improvement in our testing process. We are very satisfied with the tool from both a processing perspective and the ease of use for the testers.
- The support team has been excellent. I really appreciate their prompt, courteous responses.
Cons
- If you have a very rigid development process it might be a product for you but if you are into more agile processes and/or get annoyed by bad UX this is not a product for you.
- Cannot be removed from emails, which is illegal. This is a form of harassment which is unwelcome in the current technology climate.
- Limited features for defect management. Too many formatting possibilities for text inputs.
Pros
- TestRail is powerful yet easy to learn and use. It is extremely flexible and we have not encountered any application of it that was not a perfect fit.
- Straight forward, easy going and great options between enterprise and non enterprise vs on prem and on cloud. Great to customize and great price.
- Easy to use, simple and straightforward api's to plug into with good documentation. Love this system to use with both manual and automation.
Cons
- It’s horrible interface is only shadowed by it’s sheer complexity to use. It’s difficult to set up and run test cases in what should otherwise be a simple process.
- Also, the pricing is a bot harsh for individual users.
- Some users on my company need permission to create test cases but not to create test runs or test suites, there are no options for this.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
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Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
