SpiraTest vs TraceCloud
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
3.9 / 5
3.9 / 5
Value for Money
4.4 / 5
4.5 / 5
Customer Support
4.4 / 5
4.7 / 5
Functionality
3.8 / 5
3.9 / 5
Last Review Written
April 2, 2024
September 30, 2024
Pros/Cons
Pros
- Inflectra products continue to impress us with their capabilities and value. Their technical service is top notch- always responsive and spot-on in resolving any issues.
- We have had significant improvement in our testing process. We are very satisfied with the tool from both a processing perspective and the ease of use for the testers.
- The support team has been excellent. I really appreciate their prompt, courteous responses.
Cons
- If you have a very rigid development process it might be a product for you but if you are into more agile processes and/or get annoyed by bad UX this is not a product for you.
- Cannot be removed from emails, which is illegal. This is a form of harassment which is unwelcome in the current technology climate.
- Limited features for defect management. Too many formatting possibilities for text inputs.
Pros
- This is good solid application that is evolving to met the needs of its users. It is well worth a look when considering applications for requirements management.
- Overall, a good experience with very capable software. Emphasis should be on user training so they gain maximum benefits.
- Overall my experience with TraceCloud has been great. Its a very efficient and powerful program and easy to use.
Cons
- No one should EVER change the contract requirements text, and that has happened. No one should have access to other people's requirements either, but they do.
- Templates were a little confusing when starting up.
- Blows it on simple things. Every time I get logged out due to inactivity, the web client goes to a dead "Confirm form resubmission" page which doesn't actually work if you refresh.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
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Advisor Recommendations
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
