SQCpack Software


 

SQCpack by PQ Systems is a statistical process control (SPC) system that is suitable for most industries and any manufacturing mode. SQCpack is available in on-premise or cloud-based deployment. It is best suited for plants with more than ten employees looking for an SPC solution.

Users can capture and import data from multiple sources and use it to create histograms, charts, Pareto diagrams and capability analyses. Charting is shown in real time, and users receive email alerts for process signals.

Companies can define their own out-of-control tests or choose from options like Shewhart, Juran, AIAG, Wheeler or CHARTrunner. Direct data entry allows data to be captured from gages, measurement devices and other data collectors rather than being entered manually, and chart annotation allows users to include descriptive process information. A built-in quality advisor provides guidance on statistics and FAQs.

Support is available over the phone and online.

 

SQCpack - Control chart
 
  • SQCpack - Control chart
    Control chart
  • SQCpack - Six way analysis
    Six way analysis
  • SQCpack - Dashboard
    Dashboard
Supported Operating System(s):
Web browser (OS agnostic), Windows 8, Windows 10

15 Reviews of SQCpack

Showing 1-15 of 15

 

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Tiffany from Safety Kleen Systems

April 2018

April 2018

Challenging to learn initially but works very nicely

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
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Pros

The ease in generating charts for my data. After using Excel to try to generate charts, I wish I had purchased sooner! The customer service is really good. I was able to get an answer to my question in just minutes.

Cons

There is a big learning curve if you've never used the software before. I was completely unfamiliar with it and felt lost in the beginning. I discovered how easy it is to get answers to questions through the chat feature!

Review Source: Capterra

  Response: PQ Systems, PQ Systems

Date: April 2018

April 2018

 

Tiffany - Thanks for the review! Glad to hear that you've found SQCpack to be an improvement over Excel.

 

Kate from TC Capri
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2018

April 2018

Fantastic customer service and customer involvement in product development

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Data storage and analysis

Pros

Groupings allow for the easy organization of data - while providing automation in terms of notifications of out of specification situations. The including charts and reports make using the data simple and effective.

Cons

It would be nice if there was more functionality between groups. We'd also like to see a few more options with the reports to make them more readable (grids, print options)

Review Source: Capterra
 

Larry from Signode

March 2018

March 2018

PQ Systems provides the best technical support I have ever experienced.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
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Support
Pros

I like the fact that our data is now saved to the Cloud and not have to relying on it being on the network and able to be retrieved in an emergency. A real peace of mind.

Cons

Not happy that the Reports did not get imported with the SQC Pack upgrade and have to recreate them.

Review Source: Capterra

  Response: PQ Systems, PQ Systems

Date: April 2018

April 2018

 

Larry - Thanks for the review and feedback! It's great to hear that SQCpack has been able to provide some peace of mind.

 

Mark from Axis-Shield Diagnostics Ltd
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

March 2017

March 2017

the support offered to the product range are among the best in the business.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

recently had licencing issues, which Derek assisted with, right through to resolution, a true credit to the online support of PQ.

Pros

simple to setup, understand and maintain.

Cons

none

Review Source: Capterra

  Response: PQ Systems, PQ Systems

Date: March 2017

March 2017

 

Mark - Thank you for your review and compliments! It's great to know that you've found SQCpack easy to use and have had positive experiences with our Application Support team. Please continue to reach out to us if you experience any issues or have additional feedback.

 

Curtis from BC Anesthesiologists Society
Number of employees: 10,000+ employees Employees number: 10,000+ employees

October 2016

October 2016

SQCPack for Healthcare QI Teaching and Applications

Ease-of-use

Functionality

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Customer Support

Value for Money

Ease-of-use
Usability
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We use SQCPack for a wide variety of QI projects within a large Healthcare Organization, and for teaching Quality Improvement to Physicians.

SQCPack does an exceptional job of handling the data, and creating the appropriate graphics with a minimum of effort. It allows for easy reporting and ongoing analysis of the data.

Stratifying data, filtering it, and looking at it in many different ways is easy, and doesn't require the Physicians to be experts in manipulating spreadsheets or the intricacies of Excel. This puts the power of the data into the hands of those who understand it best.

SQCPack applies the rule sets that we choose, and automatically flags the out of control points for us. The StatBoard function gives us an easy way to keep on top of a wide variety of performance measures by focusing us on only those data charts that are changing significantly.

I highly recommend SQCPack for any Healthcare Quality Improvement effort.

Pros

Ease of use, Correct Statistics, wide range of Chart Types, Central SQL database, Excel, Access, SQLServer or other sources.

Cons

Security is good, but coarse grained

Advice to Others

You'll want more than 1 copy.

Review Source: Capterra

  Response: PQ Systems, PQ Systems

Date: April 2017

April 2017

 

Curtis - Thank you for your detailed review; we appreciate the kind words and thoughtful comments. It's great to hear that SQCpack has allowed non-statisticians in your organization to harness the power of data. We look forward to continuing to serve you!

 

Jakia from OrthoCarolina
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2016

October 2016

It gets the basics done

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
Value for Money
Value
Support

Customer service is great. I wish the upload of data into the data groups was easier, importing from excel. Also, expanding chart editing features would make the application more useful.

Review Source: Capterra

  Response: PQ Systems, PQ Systems

Date: April 2017

April 2017

 

Jakia - Thank you for your feedback and taking the time to provide us with suggestions for SQCpack. Your comments have been passed on to our software engineers and taken into consideration. Feel free to contact us with any additional suggestions or questions. Application Support can be reached via email (support@pqsystems.com), by phone (1-800-777-5060), or online chat (http://pq.systems/pq-chat).

 

John from Howmet Castings
Number of employees: 10,000+ employees Employees number: 10,000+ employees

August 2016

August 2016

Check for Updates Support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Functionality
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Quality
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Support

Overall I find the software to be a useful tool. I'm not a power user, I am just using it to pull data from a SQL server and mostly do run charts.

Pros

Ability for it to pull latest data from a chart definition quickly.

Cons

Some of the finer points need work or aren't intuitive - I pulled in some charts from Chartrunner and the title are very small font. I haven't found where I can make them big enough to be legible yet - maybe it's there but just not intuitive.

Review Source: Capterra

  Response: PQ Systems, PQ Systems

Date: February 2017

February 2017

 

John - Thank you for taking the time to let us know about the issues you've experienced with CHARTrunner labels. Feedback encourages us to continually improve our solutions! Your suggestions have been recorded and will be taken into consideration by our software engineers.

If you have any questions or additional comments, please feel free to contact us. Our Application Support team can be reached via email (support@pqsystems.com), by phone (1-800-777-5060), or online chat (http://pq.systems/pq-chat).

 

MacKenzie from Gemstone Foods
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

July 2016

July 2016

Troubleshooting Help

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Support

I called on 7/21/2016 with issues because the instructions where a little hard to navigate on the software. I was put in touch with Eric Gasper from tech support. Eric was able to walk me through everything and is very good at his job.

Pros

what I like most about it is the more I use it the easier it seems.

Cons

what I like least about it is when you start there was no guidance even with the help button it was very hard to navigate.

Advice to Others

advice would be some help getting started.

Review Source: Capterra

  Response: PQ Systems, PQ Systems

Date: January 2017

January 2017

 

Thank you for the positive review! We're delighted to hear that Eric was able to help get you up and running with SQCpack. Please never hesitate to contact our customer support team!

As an additional resource to help you get started, free training webinars are available by request for all customers with active maintenance plans.

 

Tim from Siemens Energy, Inc.
Number of employees: 10,000+ employees Employees number: 10,000+ employees

July 2016

July 2016

SQCpack - Comprehensive and Easy to Use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We've found the software to offer a full range of features that are very intuitive to set up and use. It literally walks you through setting up charts and the Statboard feature is invaluable in helping managers and engineers manage their time. In addition, the few times I've had to contact customer support, not only do I get help within just a few minutes but the support folks are knowledgeable and courteous and often offer several solutions so that we can pick the best one for our situation. So often support lasts only as long as it takes the check to clear but that has not been the case with PQ systems. I've had several calls to see how things are going and it's never been followed by a sales pitch. These folks really do care about their customers and how their product is performing. It's been worth every penny, both in functionality and fit as well as service.

Pros

It's been incredibly well thought out and improved over the years. Very easy to use and common sense practical. With a large deployment it's easy to set up categories and divisions which makes it easy to find what you need and not waste time. It's very flexible in that you can pick and choose what's meaningful in terms of summary statistics, graphics and formats. The chart selection guide is pretty darn comprehensive and offers pretty much any kind of chart graphic needed for process control and analysis. I also like the real time updating of charts. If something is happening that needs attention, you'll know about it. In short, you can quickly and easily convey critical process information to manage your business.

Cons

Most people that take the trouble to write reviews either love or hate what they're reviewing but I honestly can't find any cons with this software. It just works and does the job.

Advice to Others

PQ Systems is just incredibly professional and easy to work with. We looked at other competing software but none offered the total package as SQCpack does. When combined with their support, price and customer service there was only one choice for us.

Review Source: Capterra

  Response: PQ Systems, PQ Systems

Date: January 2017

January 2017

 

Thank you for the kind words and the opportunity to work with your organization! We truly appreciate it!

 

Ashley from AM/NS Calvert
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

July 2016

July 2016

AMNS Calvert

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The SQC Pack 7 program is very user-friendly which made learning the program and applying it rather easy. The team at PQ Systems has been great and always very open to helping work through any questions or concerns we have had. We have been using PQ Systems products for over 2 year and seeing how much they continually improve based on their customer needs really shows in their product. SPC is a CI project that was launched and PQ Systems product was chosen over other leading competitors. We launch originally with ChartRunner Lean and was upgraded to SQC Pack 7. Working with the SQC Pack 7 we have seen many improvements and many more features which has opened even more possibilities for us as a company.

Pros

SQC pack 7 has made it very simple for us to easily analyze data over time, as well as have that analysis at our finger tips and able to quickly filter and alter as needed.

Cons

Chart annotations - we would like to be able to customize this more
Chart Filtering, I found the setup with ChartRunner lean more user friendly as far as chart filtering and listing goes. Having to sort through all charts when a new one gets create, if classification had not been applied, has been little time consuming.
Charts and Data groups assigned to a category is visible in filtering even if assigned to two different divisions.
Not all features that are available for Data groups are available for Charts created with external data.
Technical support not available 24/7.


Review Source: Capterra

  Response: PQ Systems, PQ Systems

Date: February 2017

February 2017

 

Ashley - Thank you for your suggestions and being a loyal SQCpack user! It gives us great joy to hear that SQCpack 7 has made it very simple for you and your organization to easily analyze data.

We are continually working on improvements to our solutions and your feedback is an invaluable resource. Your suggestions have been recorded and will be taken into consideration by our software engineers.

In the meantime, our Application Support team is very knowledgeable and would be happy to help you with any issues that you are facing. We appreciate your input and look forward to continuing to serve you and AM/NS Calvert in the future!

 

Dianne from Principle Business Enterprises

June 2014

June 2014

license info request

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

John Alkhafaji was able to quickly provide me with the information I needed and also provided information to head off a potential down issue for our production line quality review. It was a pleasure to work with John.

Review Source: Capterra
 

Ralph from Voss Belting & Specialty Co.

June 2014

June 2014

Assignable Cause / Notes

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I needed some assistance concerning how assignable causes / notes affects chart data. Jenna was very helpful in resolving my issue. Very positive.

Review Source: Capterra
 

Dennis from Panduit

June 2014

June 2014

Data base errors in SQC Pack

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Awesome response from tech support. Quick!
Solved my issues and the site is so easy to navigate.
There are no "Cons" with this software. It works perfectly.

Review Source: Capterra
 

Michael from Air Cruisers (ZAES)

June 2014

June 2014

Restore Active Users - SQCPack 6.5

Ease-of-use

Product Quality

Customer Support

Ease-of-use
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Support

I needed help restoring a user, who had become inactive, to active status. Jenna fixed the one database and walked me through the process so that I can fix any other databases with the same problem. The support I was provided was concise and quick. The only small glitch was that I could not e-mail the file to her, I had to upload it to the website - apparently the file size was too large. And she was not able to mail me back the file after she had fixed it, but that was not a problem since she had shown me how to fix my files myself.

Review Source: Capterra
 

Lisa from IP Moulding, Inc

June 2014

June 2014

Importing data from Excel into SQCpack

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I am not a user of the product, just in charge of installation and licensing. Installation is very straight forward. The licensing is a bit confusing at times, since I transfer licenses from machine to machine because of our current business environment changes.

Review Source: Capterra