Synergy SPC Software

Synergy SPC Software

Find out more:

Find out more:

About Synergy SPC

Synergy SPC solution by Zontec is a product suite that enables manufacturers to identify variations in the production process and correct them in real-time. The product suite includes products to fit small, mid and large size companies. The solution collects data throughout the manufacturing process. Results are immediately available through various charts, so users will know if products are trending towards out-of-control or out-of- specification and can prevent errors. Synergy has built-in color-coded notifications and pop-up warnings that give real-time feedback. It provides a dashboard that allows users to manage data, charts, communications and reports. The solution gives companies full visibility over their processes regardless of location. Unique reporting t...
Close

Image 1 of 6

Synergy 2000

Synergy SPC User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

4

Customer support

4.5

Functionality

4

Showing 1 - 5 of 31 reviews

User Profile

Esther

Verified reviewer

Company size: 51-200 employees

Industry: Architecture & Planning

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

October 2021

Synergy excellent for collecting data

Overall, it's a breeze for Capturing data and project management.

Pros

I like the ease and the intuitive way the structure is set up and the logical process

Cons

I do not like the interface finding specific tabs can be confusing I also find some menus difficult to work with this may be because we're an international companh

Reasons for switching to Synergy SPC

Just alot easier to use and more suited to our industry. User friendly

Christine

Time used: Free Trial

Review Source: Capterra

5

Ease-of-use

out of 5
5

Customer support

out of 5

November 2014

Synergy 2000 Software

We have been using the synergy software since 2010. The software is extremely easy to set up, use and maintain. I also like the fact that I can insert documents and video into a data bank which help the operator to understand the measurement points, and technique. The customer support is superior. They follow up with the customer to make sure that all the needs are being met, and are always available when questions arise. I have used many different types of statistical software over the course of my quality career, but have found the Synergy software to be the best.

Response from Zontec

Christine, Thank you for your kind review. You can attest, SynergySPC is simple to implement and use. No need for week-long training...just give us a day or so and In as few as two weeks, we can illustrate specifically where your processes need improvement. We are always here to help if you have questions. Thanks again for the positive feedback! -The Zontec Team

Replied October 2016

Alex

Company size: 51-200 employees

Industry: Packaging and Containers

Time used: More than 2 years

Review Source: Capterra

4

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
3

Functionality

out of 5

May 2017

Overall, I enjoy the software. Easy to use, live run charts making understanding trends easier.

Live in-line data trends. Saves time and money in being able to make quick judgement calls to help best streamline our production process.

Pros

The live run chart is a crucial piece of information for us. It allows us the opportunity to make on-line decisions and changes to adapt to changing parameters. We have everything separated into designated data banks which make it easy to organize.

Cons

There are some functionality items that we are wishing to incorporate. Working with the technical team to figure out what would work best. The only issue that I have is the ease of setting up various data banks. I am able to set up a template and save the characteristics, but I still have to go through and check off boxes in the data bank map for graphs and whatnot. Not terribly hard, just time consuming.

Response from Zontec

Thank you for taking the time to review our software Alex! The ability to make on-line decisions is one of the biggest reasons people choose our software, so we're glad to hear that you are enjoying that functionality. Another key reason quality professionals choose us is because of the ability to be customized. We can offer to meet your special requirements. Regarding template usage, our support team is available to show you how to create templates for both so that it's not a time consuming process. Someone will reach out to you soon to follow up on this. We always want to make sure our customers are getting full use of the software's vast capabilities.

Replied June 2017

Brian

Company size: 51-200 employees

Industry: Airlines/Aviation

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
3

Ease-of-use

out of 5
2

Value for money

out of 5
3

Customer support

out of 5
3

Functionality

out of 5

July 2018

over all its been a decent product but I don't feel we got what we paid for and continue to pay

allows us to record and SPC parts with ease

Pros

its easy to deploy and simple for operators to use, once the database is all setup and users created adding data is much easier and can be taught in 1 day training

Cons

I bout the Synergy3000 SQL version and we did not have SQL server pro so we used the free version. had trouble after the first year and the support blamed it on the sql server being free not full, so we upgraded started all over and had to transfer all our data, here we are a year after that and its running slow again, then then tell me that we need to hire a DBA to help clean our database all the time. not something you want if your a 1 man IT department. we frequently would get programming errors that someone with no database experience could fix. and we pay annually for updates and service and rarely see updates so not sure what we are paying for because we rarely call service

Response from Zontec

Brian, Thank you for taking the time to review our Synergy 3000 SPC software. We appreciate valued customers who provide important feedback and are glad to learn how easy it is for your shop floor operators to learn and use the software. We understand that the SQL database element of maintaining the software has been somewhat challenging for you and your team. We are committed to your satisfaction. Our team will reach out to you personally to discuss. Thank you again for taking time to provide this feedback. - The Zontec Team

Replied July 2018

Brian

Company size: 201-500 employees

Industry: Automotive

Time used: More than 2 years

Review Source: Capterra

4

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

May 2017

Works great for controlling a process or working variation out of the process.

Improved process control and improved product performance. The software also helps with containment of bad by recording lots numbers, time and date stamping, alerts (in software and email options and logging assignable clauses.

Pros

Easy to use for operators and set up engineers for all types of parts, stores data and makes all types of SPC charts in seconds. Synergy manager is easy to use dashboard to monitor operations performance. Software can produce reports as needed for part performance by lot, over a specified period of time. I work auto and industrial industry and would recommend this software for any manufacturing that validates dimensions.

Cons

Annual renewal per seat is pricy. Recommend using only the number of seats needed for your company. A discount on number of seats renewal would be nice.

Response from Zontec

Thank you for the feedback Brian! The fact that our software is both robust AND easy to use for operators, engineers, and managers is a huge point of pride for us and has been a key design element for our developers since day one. The ability to run customized reports is also something we love hearing hear compliments about, so thank you for mentioning both. We understand your concerns regarding the renewal price. We are comparable on pricing within the SPC software industry, but we know that we can always do better. Dedication to continuous improvement in all aspects of what we do will always be a core tenet.

Replied June 2017

Popular Synergy SPC Comparisons