Tervene

RATING:

4.4

(23)

About Tervene

Tervene supports organizations' daily operations control. Our connected worker platform empowers frontline teams and top management to reach operational excellence with stronger daily management, collaboration and problem-solving processes. Manufacturing and operation leaders such as Safran, Mars Wrigley, Lactalis, Siemens, Cascades and many SMBs digitized their management practices with our help: Gemba walks, daily checks, audits, inspections, operational meetings, digital procedures, improvement management and much more. - Gemba Walks - Daily Checks - Audits - Inspections - Operational Meetings & Daily Huddles - Task management, action plan and corrective actions - Continuous Improvement - Management performance indicators
Supervisors

Tervene Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Tervene

1 - 5 of 23 Reviews

User Profile

Jérémie

Verified reviewer

Packaging and Containers, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

Life-changing application

This tool helps us maintain better accountability and track the progression of actions made to improve our processes. It is easy to use, and the customer service is impeccable!

PROS

Easy to use features that helped us integrate our cleaning procesures, quality management and production meetings fully into a single tool.

CONS

Custom dashboards are lacking, but Tervene offers an API to set up your own in an outside app.

Gene

Packaging and Containers, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2022

Paper Machine Improvements - Tervene's Positive Impact

Tervene has given our mill a tool that captures a lot of issues and action items that in the past were either forgotten or not acted upon in a timely manner. Audits and Gemba Walks are providing valuable information that allow mill leadership to better support operations and improve overall stability and performance.

PROS

Tervene is a great all in one commmunication tool that can help anyone whether a plant manager or operator effectively communicate and follow the operation. The built-in accountability mechanisms make follow-ups easy, meetings more effective and operations planning more accurate and effective.

CONS

General lack of auto-populating features make for a lot of repetition that can be time consuming and of little value.

Jean-Éric

Printing, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2019

Louiseville review

Reduction of downtimes through better communication and information management. Better follow up

PROS

Improves communication efficiency Reduces loss of time Keeps records Gamba walk Audits Mettings management Tasks management And soon the Learning Center

CONS

Would gain by adding AT LEAST 1 level of sub dimension Lacks flexibility in user permission management Lacks customizable fields in Comments Project management and Improvement modules are not efficient, and as such are not used Audit modules: information and photos do not follow when you create a task or 'Écart', user must duplicate work.

Reason for choosing Tervene

The overall capacity to merge many of our needs in a single system.

Reasons for switching to Tervene

In this case, less is more. Less systems to manage, to swich from one another in order to achieve what you need to be done. Less systems to support. And we gain Gamba walks and Audits.

Simon

Aviation & Aerospace, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed April 2022

Nice DMS software

PROS

It is easy to use and to implement. Every user is able to start using Tervene within few hours. It helps to keep tracking of the tasks shared between the organization. It accelerates the resolution of them.

CONS

It is not easily connected to Office 365 tools.

User Profile

Eric

Verified reviewer

Aviation & Aerospace, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2019

know the status without meeting

very good support to implement sofware, simple to use for user. You have to implement in all the organisation if you want result.

PROS

simple to use and show visibility of problem and project without meeting

CONS

poor dash board for direction, need to create a place for insert KPI