We have been using WinSPC for over 10 years. The software gets better and better. Their support has historically been available during working hours only, but you can arrange after hours for upgrades or major planned events. Sales is easy to deal with. Support is very good to deal with. Their training staff are very knowledable.

End user for a major automotive parts supplier (Magna): From an end user perspective, the software is very easy to use. It is a simple interface that you can configure to meet whatever needs you have, whether manual entry via keyboard, direct entery from a Mitutoyo style gauge, or automatically fed from a plc as data is collected and presented. As an IT Administrator, this is by far the best software to maintain. They have taken the time to put functions into the softwawre that makes life much easier with upgrades, etc. And, as the Quality Engineer, if you can browse folders in windows, use a mouse and do basic functions in a computer, you can run WinSPC. Very familiar methods of managing data. The canned reports are good enough, but you can make your own easily enough

It can be costly to get going, but once you use it sufficiently you can understand the cost.

Because of WinSPC we are now able to have Production Team Members print our their own capability reports, plus understand them what the data is telling them. Before we had to rely on Engineers and Supervisors. I saved the best for last.........their Support Line is the bench mark for other corporations to follow. How many times do you call for Support and go through recording after recording and minutes later finally get through to an individual just to find out you have to re-tell them everything you told the recording and then its a 50-50 chance they can help. NOT with WinSPC Support, you call, you talk live to a Service Tech. These individuals are friendly and all have the capability to solve your concerns. Customer Service at its best.

Its flexible enough to fit your company's, its powerful enough to handle large or small inspections, capable of performing manual or automatic inspections just tailor it for your needs.

Ability to change sub-group size from report features.

Provides housing for historical process records, allows responses for OOC instances, etc.

The customer service is great, very knowledgeable, friendly, and responsive. The plant monitor feature is nice. The charts look fine, not cheesy at all.

It's very hard to use, especially the administration side. The data entry is painful, the database connections are confusing, historical charts are difficult to view, data mining is very time consuming.

Management staff enjoys the reporting capabilities and dashboards. It helps to prioritize projects where there is low capability in a way we were not able to do before. WinSPC is changing the way we manufacture and do business, and has been a very positive rollout with operators, management, and engineering.

Ease of implementation was key when we chose to purchase WinSPC. We have worked with several other SPC softwares which were challenging to implement and use. There was minimal upfront work compared to other softwares, and the long term data is much more easily queried. The data storage is very powerful and easy to extract from. WinSPC has excellent technical support and has been able to help us through both frontend and backend issues.

The biggest flaw is that there is no easy way to have inspection frequency built in to the database. There are several other quirks, but that is the one that we needed to develop custom work instructions for.

WINSCP makes the daily workload a lot more manageable as it simplifies many tasks related to file retrieval editing, and uploads.

WINSCP allows for simple file transfer on a linux file system. I am able to easily edit multiple types of files such as .sql, .txt, .lis, and batch file types.

On occasion file uploads will contain windows characters which could affect the file's performance (i.e. ^M characters in an sql file). It would be helpful if there could be a warning of some type so that those files could be further reviewed.