--- title: "DockMaster Software Reviews, Demo & Pricing - 2026" description: "Review of DockMaster Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/marine/dockmaster-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Dock Scheduling Software](https://www.softwareadvice.com/dock-scheduling/) / DockMaster Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/marine/dockmaster-profile/reviews/) # DockMaster Review From $165/month 1 plan Wondering if DockMaster is right for your organization? Our Dock Scheduling Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview DockMaster 3.9 [(18)](https://www.softwareadvice.com/marine/dockmaster-profile/reviews/) Pricing Starting at $165.00 per feature per month ### About DockMaster DockMaster is a work order software that helps businesses manage storage, billing, reservations, occupancy tracking and subcontractor management. Commercial boaters can schedule stack launches and gain real-time insights into storage billing reservations on a centralized dashboard. The platform enables administrators to manage subcontractor work orders, which can be distributed across multiple locations. Additionally, DockMaster lets stakeholders integrate the system with several third-party applications including BoatCloud, Swift Harbour, FuelCloud and MarineSync. Wondering if DockMaster is right for your organization? Our Dock Scheduling Software selection experts can help you in 15 minutes or less. ## DockMaster User Interface ## Popular DockMaster Alternatives Main Product DockMaster 3.9 [(18)](https://www.softwareadvice.com/marine/dockmaster-profile/reviews/) Ratings Breakdown - 3.89Ease of use - 3.78Value for money - 4.28Customer support - 3.78Functionality Pricing Starting at $165.00 per month Get Price Alternative Product [Storable Marine](https://www.softwareadvice.com/marine/molo-profile/) 4.3 [(57)](https://www.softwareadvice.com/marine/molo-profile/reviews/) Ratings Breakdown - 4.23Ease of use - 4.14Value for money - 4.21Customer support - 4.19Functionality Pricing Starting at $299.00 per month Get Price Alternative Product [BiT DMS](https://www.softwareadvice.com/auto-dealer/bit-dealership-software-profile/) 4.5 [(44)](https://www.softwareadvice.com/auto-dealer/bit-dealership-software-profile/reviews/) Ratings Breakdown - 4.32Ease of use - 4.49Value for money - 4.64Customer support - 4.23Functionality Pricing Starting at $270.00 per month Get Price Alternative Product [Lightspeed](https://www.softwareadvice.com/product/420866-Lightspeed/) 3.9 [(160)](https://www.softwareadvice.com/product/420866-Lightspeed/reviews/) Ratings Breakdown - 3.61Ease of use - 3.38Value for money - 3.34Customer support - 3.70Functionality Pricing Available upon request Get Price Alternative Product [StarNapp](https://www.softwareadvice.com/product/504878-StarNapp/) 4.9 [(11)](https://www.softwareadvice.com/product/504878-StarNapp/#reviews) Ratings Breakdown - 4.91Ease of use - 4.91Value for money - 5.0Customer support - 4.82Functionality Pricing Starting at €15.00 per month Get Price Alternative Product [Yacht Logic Pro](https://www.softwareadvice.com/product/529914-Yacht-Logic-Pro/) 5.0 [(1)](https://www.softwareadvice.com/product/529914-Yacht-Logic-Pro/#reviews) Ratings Breakdown - 5.0Ease of use - 5.0Value for money - 5.0Customer support - 5.0Functionality Pricing Starting at $199.00 per month Get Price ## DockMaster Pricing and Plans Starting price: $165.00 per month Free Trial Free Version Basic $165.00 per feature, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## DockMaster Features - Popular features found in Dock Scheduling Automated Scheduling Multi-Location Self Service Portal - More features of DockMaster Accounting Barcode/Ticket Scanning Billing & Invoicing Boat Maintenance Client Portal Communication Management Contract/License Management Contractor Management Customizable Reports Dock Management Electronic Signature Financial Management Fleet Management For Maritime/Marine Industry Inventory Control Inventory Management Job Management Job Tracking Maintenance Scheduling Marina Management Mobile Access Order Management Parts Management Point of Sale (POS) Price/Margin Management Quotes/Estimates Reporting & Statistics Reservations Management Scheduling Storage Management Task Management Technician Management Third-Party Integrations Work Order Creation Work Order Management ## DockMaster Integrations Salesforce Sales Cloud Integration rated undefined from -1 review Worldpay for Enterprise Integration rated undefined from -1 review ## DockMaster User Reviews ## DockMaster customer ratings - Overall rating: 3.9/5 - Total reviews: 18 ### Rating distribution - 5 stars: 9 reviews (50%) - 4 stars: 4 reviews (22%) - 3 stars: 2 reviews (11%) - 2 stars: 1 reviews (6%) - 1 star: 2 reviews (11%) ### Secondary ratings - Ease of use: 3.9/5 - Value for money: 3.8/5 - Customer support: 4.3/5 - Functionality: 3.8/5 --- ### Dockmaster is a Proven Software - Overall rating: 4/5 - Reviewer: Marvin C. - Verified reviewer: Yes - Industry: Maritime - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience is that Dockmaster is a good stable software but could use a refresh on the gui side and have some features added. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I liked the fact that Dockmaster is a legacy system built over the years to meet the changing needs of the Marina Industry #### Cons The software can be clunky not intuitive. Bugs are constantly being found but are rectified eventually #### Reasons for switching to DockMaster Wanted more functionality. We added a shop and wanted a more robust system --- ### Assistant General Manager - Overall rating: 5/5 - Reviewer: JUSTIN M. - Verified reviewer: Yes - Industry: Maritime - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2024 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Dockmaster is that they listen to their customers. They respond to help tickets and overall, they support you as well as you could possibly expect. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The fully customizable reporting system. The support from industry experts when submitting a support ticket. #### Cons I dislike having to clear an error rather type over the highlighted error. Like when you enter a bad part number during receiving. #### Reasons for choosing DockMaster See why we switched above and the reporting features in Dockmaster #### Reasons for switching to DockMaster I knew Dockmaster from previous job and so I pushed for the change. I didn't feel I had the support with previous software companies like I do with Dockmaster --- ### Needs Work Bad - Overall rating: 1/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered Customer service is atrocious. Been a customer for many years and have hardly ever had a good experience. Just today have been on hold with the "Emergency" helpline because users cant login. A service department being unable to function is absolutely unacceptable. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros It is functionally capable of completing most tasks a marina would need to complete. Able to pair with many other services to be able to fully accomplish nearly any task. #### Cons The user interface is extremely outdated. Reporting using the software is clunky at best, a user must understand Dockmaster's unique naming conventions in order to generate the correct reports. Always behind when it comes to features #### Vendor response Thank you for taking the time to share your feedback and for being a long-time DockMaster customer. We’re sorry to hear about the difficulties you experienced recently and understand how disruptive it can be when your team can’t access the system. That’s not the experience we want for our customers. While many customers rely on DockMaster’s reporting and integrations daily, we recognize that there are times when things may feel less intuitive or efficient. Your feedback helps us continue refining both our product and our processes to better serve you. We’d really appreciate the opportunity to work with you directly to address your concerns and provide a quick resolution. Please reach out to us at support@dockmaster.com, or let us know the best way to connect so we can prioritize your case. We value your partnership and remain committed to ensuring DockMaster continues to support your operations with reliability and confidence. Replied September 2025 --- ### I have used three marina management programs and DockMaster is second to none! - Overall rating: 5/5 - Reviewer: John F. - Industry: Maritime - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2018 - Review source details: This review was submitted organically. No incentive was offered DockMaster is a collection of "best practices" that if used properly, will help grow your business and profits. We have implemented the program across our departments and it has made a tremendous difference in how well the workflow in every department as improved. We have also improved every faction of our business. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The program is very well thought out and intuitive. We can have users up and running in short order. If we do have a glitch or we don't understand something, it is handled in a very professional and efficient manner. In addition, the group and individual training sessions are awesome! I try to join all of them because it expands my knowledge and it reminds me of items I may forgotten. This is also the only program where you feel as though your ideas and suggestions count. They have an “Ideas” portal which is excellent. You can post any idea and it it is reviewed by DockMaster programmers and other users. Feels good even when your ideas can’t go forward because you know you are being listened to. Awesome program! #### Cons It doesn't make coffee or bring in donuts. #### Vendor response Hi John, Thank you so much for the five star rating. We appreciate your support. All the best, DockMaster Software Replied December 2018 --- ### We have been using DockMaster about 10 years & the overall experience & customer service is great. - Overall rating: 5/5 - Reviewer: Maureen P. - Product usage: Used daily for more than 2 years - Reviewed: May 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love the hosted system since we no longer have to maintain a server. It makes it easy to work from home if necessary. Some of the features I like... the ability to email work orders or payment receipts etc.. We use WO estimate's which is a great feature. In AP invoicing I like the added feature of the sublet PO - which allows me to see any discrepancy with the cost on the WO compared to the cost of the vendor invoice. I like that you can have more than one customer maintenance file or WO open at the same time. The system allows for you to easily search customers by name, phone number or rack/slip location. Overall the software is easy to use, very reliable & again customer service is excellent. Our support agreement includes training which is good option for new employees. #### Cons I don't like to create reports, but generally I can work with one of the system reports to get the data I need. #### Vendor response Maureen, Thank you for posting a review of DockMaster and highlighting the features of our hosted solution. DockMaster Software, Inc. Replied May 2018 --- ### Since 2003, Dockmaster has met our needs - Overall rating: 3/5 - Reviewer: Janet P. - Verified reviewer: Yes - Product usage: Used daily for more than 2 years - Reviewed: February 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros It is easy to use and new employees can catch on quickly. Customer support is timely. As the company grows, the Hosted system has made adding locations a breeze. #### Cons Over the last two years, it appears that with each update, features and processes that have worked in the past are "broken". We have been using DM since 2003 and it is much improved but it is very frustrating to go to a feature that we have always utilized to find that it no longer works or gives the wrong information. It is bad accounting practice to find that prior period numbers change after an update. #### Vendor response Thank you for being a part of our user community for over a decade. We are glad to hear that you are pleased with our cloud services and support teams. Each day we work to improve our processes and software to deliver a product that is better than the day before. We are working to focus our efforts with each new release to maximize features and functionality for our entire user base while also eliminating the occasional problems. There are times with all software applications when a deployment in the field delivers undesirable results in the specific way in which it is being used for a particular customer. It is our goal to minimize the frequency of those instances for DockMaster, and to architect the system in such a way that allows us to correct them quickly and accurately. Our energies are focused on serving each of our customers, and we appreciate your honesty and the opportunity to make the next decade+ better. Replied February 2018 --- ### keep looking - Overall rating: 2/5 - Reviewer: dominic f. - Industry: Maritime - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2017 - Review source details: This review was submitted organically. No incentive was offered I have been using dockmaster for almost 15 years. it seemed to be easier to use when it was command based system 15 years ago. since then we have been forced in many so -called "upgrades" I first welcomed the first g.u.i. based version but recently we have been force to go a system that could also accommodate touchscreens. Features that we took for granted have been taken away, such as the ability to credit and charge items on the same invoice. Their e-mail no longer interfaces with MS OUTLOOK so you have no history track if your vendor ever received your purchase order (for example). The technical support department is quick to respond to complaints and requests to tell they not going to fix it. I could go on and on with complaint but long story short...keep looking. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 2/5 - Functionality: 3/5 #### Vendor response Dominic, Thank you for your review. We value feedback from of our clients, both positive and negative. If the information is constructive, such that it will help us improve, we are always open to suggestions. It has been challenging for some of our long-time customers who have transitioned from our legacy (character-based) system to the new Windows touchscreen capability. But we have been actively working with the ownership and management at Rose¿s Oil for the last few months to help address your concerns and issues. Some of the items you mentioned have been addressed in a previous release and some are upcoming in a future release. For instance, in the next release, email links will connect to MS Outlook for emailing, and history of those emails will be tracked in the users¿ Outlook mailbox. We would be more than happy to demonstrate this to you at your convenience. Thank you, DockMaster Customer Support Replied September 2017 --- ### We have been a user for many years, there are good and bad things we have experienced over the yeas - Overall rating: 4/5 - Reviewer: Michele P. - Industry: Maritime - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It covers all the different areas of business that our company deals with in one software solution #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Use of the different sections is relatively easy for new people to pick up on which cuts down on the training needed in some departments #### Cons since we went to the cloud and after and update we constantly experience very slow movement within the system. Some time the help is a struggle, get new people there at MyTaskit or Dockmaster #### Vendor response Hi Michele, Thank you for your continued business over the many years. The ease of use is certainly one of the benefits of DockMaster, glad to hear your users find it easy to pick up. Our Cloud product has helped to reduce operating costs vs the on promise solutions and the tool continues to get better and quicker with updates. We always recommend checking the type of internet connections your ISP is providing as well. We are pleased DockMaster covers all the different areas of your business in one software solution, we¿ll keep making improvements to support your needs. Replied February 2018 --- ### Docmaster - Overall rating: 5/5 - Reviewer: Jeff H. - Verified reviewer: Yes - Industry: Maritime - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review. From using a few previous accounting packages that were not Marine specific to using this one is like Chalk and Cheese #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is very intuitive and having had a few years using it we are very happy with it . in addition the backup we receive is fantastic . #### Cons It takes time to understand that it is rigid in the fact one must follow the process step by step however this is also a benefit as cash and invoices are well controlled #### Vendor response Jeff, Thank you so much for the great review. There are a number of different step by step processes to help control cash and invoices. Have you tried using the workflows on the home screen? Once you set them up, you can click one button to automate the flow. Thanks, Team DockMaster Replied April 2019 --- ### Sunnyside Marina - Overall rating: 5/5 - Reviewer: Rick C. - Verified reviewer: Yes - Industry: Maritime - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Excellent. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We use Dockmaster for every aspect of our Marina Operation including our Service Department, Gas Dock, Ship Store, accounts payable, accounts receivable and in the creation of our Financial Statements. We have been using Dockmaster since 2001 and the history we have created over that time is invaluable. #### Cons Since we are an association of slip owners, some refer to this as a "Dockominium", we had to create some of our own internal ways to make the system work for us. Once we created these "Work Arounds" the system has performed beautifully. #### Vendor response Rick, Thank you so much for your review. All the best, Team DockMaster Replied April 2019 --- Showing 1 - 10 of 18 Reviews [See All Reviews](https://www.softwareadvice.com/marine/dockmaster-profile/reviews/) ## Other Top Recommended Dock Scheduling Software [Acuity Scheduling](https://www.softwareadvice.com/medical/acuity-profile/) **4.8** (5771) Recently recommended **0** times [Peek Pro](https://www.softwareadvice.com/scheduling/peek-pro-profile/) **4.7** (796) Recently recommended **0** times [Calendbook](https://www.softwareadvice.com/dock-scheduling/calendbook-profile/) **4.8** (119) Recently recommended **0** times [Opendock](https://www.softwareadvice.com/dock-scheduling/opendock-profile/) **4.6** (104) Recently recommended **0** times Stuck Between Options? 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