# Dockwa Software Reviews, Demo & Pricing - 2026 > Review of Dockwa Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/marine/dockwa-profile --- [Home](https://www.softwareadvice.com/) / [Marine Software](https://www.softwareadvice.com/marine/) / Dockwa Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/marine/dockwa-profile/reviews/) # Dockwa 2026: Benefits, Features & Pricing On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview Dockwa 4.9 [(16)](https://www.softwareadvice.com/marine/dockwa-profile/reviews/) Pricing Starting at $200.00 per month Top Alternatives ### About Dockwa Dockwa is the only marina management platform that streamlines your entire operation - from boater and reservation inquiries to accounting - while letting you tap into hundreds of thousands of active boaters across devices. Take dockage requests, instantly collect payments, manage inventory, send contracts, get advanced reporting, and interact with your customers all in one integrated software that's up and running in minutes. Dockwa’s marina software is easy to use, automates day-to-day operational tasks and helps you run your business successfully. On average Dockwa increases a marina's net operating income by 20%. Dockwa’s marina software is available in three tiers: Dockwa Claim a completely free way to tap into Dockwa’s 300K boater network and enables marinas to create a digital presence, publish information on their marinas and accept boater inquiries. Dockwa Marketing is a full boater relationship platform that helps marinas drive reservations, customize charges and use emails / coupons to boost their revenue. Dockwa Optimize is our full set of features that adds contract and payment automation, a visual marina map to manage docking and a point of sale system. ## Dockwa User Interface ## Popular Dockwa Alternatives Main Product Dockwa 4.9 [(16)](https://www.softwareadvice.com/marine/dockwa-profile/reviews/) Ratings Breakdown - 4.88Ease of use - 4.70Value for money - 4.94Customer support - 4.73Functionality Pricing Starting at $200.00 per month Alternative Product [BiT Dealership Software](https://www.softwareadvice.com/auto-dealer/bit-dealership-software-profile/) 4.5 [(44)](https://www.softwareadvice.com/auto-dealer/bit-dealership-software-profile/reviews/) Ratings Breakdown - 4.32Ease of use - 4.49Value for money - 4.64Customer support - 4.23Functionality Pricing Starting at $270.00 per month Alternative Product [StarNapp](https://www.softwareadvice.com/product/504878-StarNapp/) 4.9 [(11)](https://www.softwareadvice.com/product/504878-StarNapp/#reviews) Ratings Breakdown - 4.91Ease of use - 4.91Value for money - 5.0Customer support - 4.82Functionality Pricing Starting at €15.00 per month Alternative Product [DockMaster](https://www.softwareadvice.com/marine/dockmaster-profile/) 3.9 [(18)](https://www.softwareadvice.com/marine/dockmaster-profile/reviews/) Ratings Breakdown - 3.89Ease of use - 3.78Value for money - 4.28Customer support - 3.78Functionality Pricing Starting at $165.00 per month Alternative Product [Yacht Logic Pro](https://www.softwareadvice.com/product/529914-Yacht-Logic-Pro/) 5.0 [(1)](https://www.softwareadvice.com/product/529914-Yacht-Logic-Pro/#reviews) Ratings Breakdown - 5.0Ease of use - 5.0Value for money - 5.0Customer support - 5.0Functionality Pricing Starting at $199.00 per month Alternative Product [PacsoftNG](https://www.softwareadvice.com/marine/pacsoftng-profile/) No reviews yet Ratings Breakdown - Ease of use - Value for money - Customer support - Functionality Pricing Available upon request ## Dockwa Pricing and Plans Starting price: $200.00 per month Free Trial Free Version Basic $200.00 per feature, per month No plan information available ## Dockwa Features - Popular features found in Marine Marina Management Point of Sale (POS) Scheduling Storage Management - More features of Dockwa Accounting Activity Dashboard Availability Indicator Billing & Invoicing Calendar Management Client Portal Communication Management Contract/License Management Customer Database Customizable Reports Customizable Templates Data Import/Export Fleet Management For Maritime/Marine Industry Inventory Management Mobile Access Parts Management Real-Time Updates Reporting & Statistics Reservations Management Resource Management Third-Party Integrations Work Order Management ## Dockwa User Reviews Overall Rating 4.9 Ratings Breakdown 5 94% 4 6% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.9 Value for money 4.7 Customer support 4.9 Functionality 4.7 Robert F. Verified reviewer Maritime 11-50 employees Used daily for more than 2 years Review source Reviewed March 2021 Game changer for our marina management 5 Improved our oversight of our staff, especially important in our organization where we only have volunteer managers. We are also able to give our customers better service by taking reservation on-line rather than relying on e-mails and phone calls. Getting better visibility to the market was an added plus. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: We operate an seasonal community owned marina with a mixture of long-term and daily slip rentals. Prior to installing Dockwa, we were dependent upon our dock masters keeping manual records which led to confusion and concerns about integrity. Since we started using Dockwa we have near complete verification of slip assignments, payments and can start taking reservations during the off-season. It is early March as I right this review and we are over 50% booked for this coming summer! Another plus is that Dockwa brings in business as it is becoming the go to place for booking boating slips. Might also add that our dock masters were not computer mavens when we started with Dockwa, but with a bit of help from the Dockwa staff they were able to learn how to use the product and become very comfortable with it. Cons: The reports provide lots of information that can be downloaded into Excel, however there is no way to customize the fields you want in your reports. The result is each report has to be manipulated to make it usable. Another small gripe is that pricing can only be set by sending the information to the Dockwa staff. Reasons for choosing Dockwa Much more comprehensive tool for managing slip reservations, payments and assignments. Vendor Response Robert, thank you so much for leaving us a review! I'm so glad you're getting value out of being on Dockwa. We hear you loud and clear on wanting the ability to customize reporting and will get that feedback to our product team. Thanks once again for taking the time to review us. It means a lot! Hi to everyone at Fire Island! Replied March 2021 Read More LC Louis C. Verified reviewer Government Administration 1001-5000 employees Used daily for more than 2 years Review source Reviewed September 2020 Boaters Love it, Users Love It! 5 The implementation of the software was very straightforward and went smoothly thanks to the assistance of our support adviser. The customer service from DockWa is always top notch, and the system is easy for our dockmasters to use. It has helped us streamline our process and really focus on keeping good lines of communication with our boaters. Ratings Breakdown 5 Ease of use 3 Value for money 4 Customer support 4 Functionality Pros: Great user interface, hands-off payment processing, useful various reports, easy to communicate with boaters, accessible remotely. Cons: Initially, the cost to use DockWa consisted of a percentage of our revenue, but recently an additional annual software fee was added. Also, this new base package is very slim on some basic features that would be very helpful to marinas that don't require the extra bells and whistles and advertising features. Reasons for switching to Dockwa More modern and efficient system. Read More CB Christy B. Used unspecified for unspecified Review source Reviewed January 2016 The long-awaited Reservation system that will enhance your customer's booking experience 4 Dockwa is simple and efficient, easy to use yet enormously advantageous to those customers seeking to reserve while cruising. If you're searching for a new reservation system or to enhance your customer's reservation experience, Dockwa is your solution. Ratings Breakdown 5 Ease of use 5 Customer support Read More RM Roland M. Verified reviewer Maritime 1001-5000 employees Used daily for more than 2 years Review source Reviewed April 2021 Dockwa - Easy to Use Force Multiplier 5 We rely on Dockwa to manage our transient mooring and slip rentals. Dockwa allows our dock team to focus on providing top service to our on-site customers and not being distracted by often lengthy phone calls for slip or mooring rentals. In effect, Dockwa gives our team an extra 'set of hands' by handling the collection of the minutia related to rental of property assets. Dockwa notifies us almost instantly of the arrival of new reservation requests so that our team can respond quickly. Ratings Breakdown 5 Ease of use 5 Customer support 5 Functionality Pros: Dockwa provides our dock team with tools that quickly notify us about incoming reservation requests, changes or cancellations. Being able to respond to our customer quickly within Dockwa is a game-changer and increases the level of customer satisfaction throughout the season. Cons: My only thought is that reservation details (customer / boat name, boat details) are not always 'in focus' - the operator has to switch to a separate tab to view them. This is a very minor inconvenience. Read More SP Steve P. Verified reviewer Maritime 2-10 employees Used daily for more than 2 years Review source Reviewed March 2021 I cannot recommend Dockwa more- Great Product/Customer service! 5 Can't say enough positive things about Dockwa. Love everything about it Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I have used Dockwa for the past 5 years or so and it has made my transient boating business so increasingly popular and has removed any and all hassles for getting paid. If a client's credit card has any issue I am notified instantly. Their customer service is superb as well. They are always reachable and the program is simple to work with as well. Cons: No cons at all. I highly recommend Dockwa to any marinas or to any boaters . Reasons for choosing Dockwa They were much simpler to figure out and the personal phone customer service is unmatched. Read More PD Peter D. Verified reviewer Maritime 2-10 employees Used daily for more than 2 years Review source Reviewed March 2021 Dockwa Review 5 Having a turn-key system ensures that the boaters experience is met while streamlining the marina's operations. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The Ease of use while entering in information. Cons: There is a need for a more comprehensive marina management system for both guest (transient) and seasonal boaters Reasons for choosing Dockwa The management of the company and their response to questions and their ability to customize the program to suit our needs Read More PG Paul G. Verified reviewer Maritime 2-10 employees Used daily for less than 2 years Review source Reviewed March 2021 Dockwa made transient reservations much easier 5 As a marina, the Dockwa software made the entire job of transient reservations much easier. It was surprising to me that the name recognition of the brand "Dockwa" was nearly universal. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: Transient boating customers seem to prefer interacting with booking software more than with th destination property because it is easier, more efficient, and more impersonal Cons: I needed to slightly modify my internal control system Vendor Response Thank you so much for the kind review! I'm glad transients have gotten easier for you as a result of Dockwa. We love having you as a customer. Replied March 2021 Read More RR Ryan R. Verified reviewer Law Enforcement 2-10 employees Used daily for less than 2 years Review source Reviewed September 2020 Menemsha Harbor 5 Dockwa has been a great addition to our marina. We have increased our revenue and our customer experience has been made easier with this software. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The ease of use and available suport are my favorite parts of this software. It has made my job easier to have everything, both Transient and Residential on one database for organization purposes. Cons: I would like it to be more tailerable to specific marinas needs. Reasons for choosing Dockwa We did not research alternative options. Read More Dan F. Verified reviewer Construction 51-200 employees Used weekly for less than 12 months Review source Reviewed July 2018 I absolutely love the Dockwa app. 5 I love the ease of booking. It's simple, it keeps the requirements of my vessel and automatically books on my cc. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Our family are full time cruisers traveling on our sailboat. We love that Dockwa completely streamlines the check-in process that is required with most marinas, also you know the amenities, and what other peoples opinions of the marina is through Dockwa reviews. Cons: Our only complaint is that not enough marinas have signed up to book through Dockwa yet. But we are waiting. Read More MG Michaella G. Used unspecified for unspecified Review source Reviewed January 2016 Stay Hip & Jump Ship, to Dockwa! 5 Dockwa has made a tremendous impact on the operations management of Edgartown Harbor and I look forward to utilizing its ever-improving features as product development continues to progress at an accelerating pace. Regardless how vague or specific our feedback and requests have been, the team has done an incredible job implementing solutions to meet our needs in timely fashion. This ability to precisely tailor the software to the nth degree combined with the cohesive and user-friendly platform has set a new precedent for customer reach and profit growth, all the while, lowering costs and simplifying duties. To add, it would be an understatement to say the teams' accessibility and response time is awe-inspiring, especially when taking into account, the sheer momentum their business is scaling-out at. Dockwa is second-to-none in the industry, and frankly, competitive alternatives are inexistent. To any prospective or indecisive clients, I sincerely doubt your opportunity cost not converting to Dockwa outweighs the upward mobility and potential gain you're sacrificing should you not. If you intend to maintain a competitive relevance in this industry but are not one of the 250+ marinas already on board and utilizing the service, I strongly encourage you to make the transition to Dockwa. Ratings Breakdown 5 Ease of use 5 Customer support Read More Showing 1 - 10 of 16 Reviews [See All Reviews](https://www.softwareadvice.com/marine/dockwa-profile/reviews/) ## See what companies are saying about Software Advice