--- title: "Giftbit Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Giftbit. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Giftbit is a good fit for you!" source_url: "https://www.softwareadvice.com/market-research/giftbit-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Employee Recognition Software](https://www.softwareadvice.com/hr/employee-recognition-comparison/) / [Giftbit](https://www.softwareadvice.com/customer-satisfaction/giftbit-profile/) / Giftbit Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/customer-satisfaction/giftbit-profile/) Reviews [Alternatives](https://www.softwareadvice.com/customer-satisfaction/giftbit-profile/alternatives/) # Giftbit User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 82 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 4.5/5 - Value for money: 4.5/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 53 reviews (65%) - 4 stars: 24 reviews (29%) - 3 stars: 4 reviews (5%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (1%) ### Most mentioned pros - Giftbit makes it super easy for us to send out branded gift cards, particularly when we want to show appreciation to our clients or when we hit team milestones. - Giftbit offers access to a wide variety of digital gift cards from popular brands like Amazon, Starbucks, Uber, and many more. - The platform is super intuitive, and I love that you only pay for what you actually send—no hidden fees or commitments. Plus, the ability to customize emails and track redemptions in real time is a huge bonus. ### Most mentioned cons - Another small frustration is that sometimes recipients dont redeem their gift cards right away, which means you have to keep an eye on expiration dates or follow up manually - The process of setting up templates can be cumbersome. - Some recipients don’t receive emails. ## Giftbit customer reviews Showing reviews 1-25 of 82 (page 1). ### Great platform for managing gift cards and digital rewards - Overall rating: 5/5 - Reviewer: Tom B. - Verified reviewer: Yes - Industry: Gambling & Casinos - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Through Giftbit, we provide recognition to our employees and promotions to our customers. We send gift cards automatically through personalized emails and track the status of the sent gift cards to analyze the impact of our incentive programs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Giftbit offers access to a wide variety of digital gift cards from popular brands like Amazon, Starbucks, Uber, and many more. The platform is intuitive and easy to use. It allows sending gift cards automatically through personalized emails. #### Cons Everything the platform offers fits our needs perfectly without any issues. #### Vendor response Tom, thank you so much for taking the time to leave us such a great review! So glad to be part of your recognition and promotion programs. Replied March 2025 --- ### Efficient and Reliable Digital Gifting Solution - Overall rating: 5/5 - Reviewer: Mohamed H. - Verified reviewer: Yes - Industry: Computer Software - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Giftbit has been excellent. The platform has significantly streamlined our digital gifting process and improved recipient satisfaction. Customer support is responsive and helpful whenever we have questions. I would highly recommend Giftbit to businesses looking for an easy and effective way to manage incentives or rewards. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Giftbit stands out for its simplicity and efficiency. The platform is user-friendly, making it easy to send digital gift cards to clients or employees in just a few clicks. I also appreciated the wide selection of gift card options and the ability to track deliveries and redemptions in real-time. #### Cons While the platform is highly functional, the reporting tools could be more customizable. It would be great to have more advanced filters and export options for data analysis. #### Vendor response Hello Mohamed, thank you for leaving a detailed review, we're so pleased that you're finding success with Giftbit. Our development team just released a new in-app reporting dashboard that will make customization of sent rewards more ideal. Please let us know if you have any questions! Replied May 2025 --- ### We love to give gifts - Overall rating: 3/5 - Reviewer: Deshonda C. - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered It is a product that completes a task and that is all that I can ask of this product. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros I like the ability to give out digital gift cards #### Cons Unable to integrate the product into our system. #### Vendor response Thank you for taking the time to leave a review Deshonda! Replied March 2025 --- ### No Complaints! - Overall rating: 5/5 - Reviewer: Mickey A. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered My company used Giftbit to help with a small referral program based on survey submissions. It was easy to import contacts, send orders in bulk and top up our account with funds when running low. We had [sensitive content hidden] as our rep who was available for any questions and helped walk us through the site so we had to knowledge to succeed! And that we did! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Giftbit is very intuitive, easy to upload contacts, create templates and track for mulitple bulk orders. All steps are customizable to your needs. #### Cons There is not a lot that Giftbit hasnt thought of to make the users experience problem free. I didn't come across any roadblocks. #### Vendor response Great to hear that your program was simple to set up and launch. Thank you for leaving us a review! Replied December 2025 --- ### Giftbit gave a professional finish to our recognition culture. - Overall rating: 4/5 - Reviewer: Owais I. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered Giftbit helped us started holding onto talent and showing our thanks without any friction. It’s been a real tangible building block in our recognition strategy. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros It integrates with our HR stack like a charm. Giftbit makes it super easy for us to send out branded gift cards, particularly when we want to show appreciation to our clients or when we hit team milestones. It’s also scaleable in a way that feels personal. #### Cons Some of the foreign team members have some trouble redeeming the gift. The global catalog thing would be nice. #### Vendor response Owais, thank you for taking the time to leave us a review. Replied June 2025 --- ### Easy to sent out reward - Overall rating: 5/5 - Reviewer: Sebastien C. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Giftbit is the simplest way to sent gift card reward for customer and client. They don't have to register with the platform and can directly redeem the reward from the link we provide. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros So many selection is available for gift-card brand is on the redeem page. The selection is changing to fit receiver's region and local gift card option. Amazon card and Starbuck is among the option that can be choose. #### Cons No discount for high volume purchase. The price is the same, no matter how many we are purchasing. #### Vendor response Hi Sebastien, thank you for taking the time to leave us a review! We do offer volume discounts and custom pricing. This can be arranged by reaching out to our team at sales@giftbit.com. We're happy to be part of your reward program. Replied April 2025 --- ### "Efficient, Reliable, and Great for Rewards" - Overall rating: 5/5 - Reviewer: Sagar B. - Verified reviewer: Yes - Industry: Writing and Editing - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered Overall, Giftbit has transformed our team rewards and consumer incentive programs. It's easy to use, quick, and reliable. Their customer service is responsive, and the platform is continually evolving. We saved time and effort compared to distributing physical cards or manually processing redemptions. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Giftbit makes it very simple to send and manage digital gift cards. The design is sleek, and I appreciate the ability to choose from various stores. Their tracking and reporting tools are also quite helpful in managing large campaigns. #### Cons Occasionally, recipients report that emails are going to spam folders. Additionally, greater integrations with CRM or marketing systems would assist to streamline operations. #### Vendor response Thank you for taking the time to leave us a review, Sagar. We're pleased to be part oof your team rewards and consumer incentive programs! Replied April 2025 --- ### Pharmacist - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used monthly for less than 6 months - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with Giftbit has been really positive. It’s a simple, reliable way to send digital gift cards, whether for customer rewards or employee incentives. I love the flexibility of only paying for what gets claimed, and the tracking features make it easy to manage #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I really like how easy Giftbit makes it to send and manag digital gift cards. The platform is super intuitive, and I love that you only pay for what you actually send—no hidden fees or commitments. Plus, the ability to customize emails and track redemptions in real time is a huge bonus. It’s a great tool for businesses looking to reward customers or employees effortlessly! #### Cons One downside of Giftbit is that the selection of gift cards can feel a bit limited compared to other platforms. Also, while the platform is generally easy to use, the interface could be a bit more modern and streamlined. Another small frustration is that sometimes recipients dont redeem their gift cards right away, which means you have to keep an eye on expiration dates or follow up manually #### Vendor response Thank you for leaving us such a thoughtful review. We're expanding the catalog as we speak, and the development team is working on interface updates to better serve modern users. Thank you for being a client and let us know if we can help with anything in the meantime. We're happy to be part of your reward and incentive programs! Replied April 2025 --- ### Rewarding Made Easy with Giftbit - Overall rating: 5/5 - Reviewer: obaida A. - Verified reviewer: Yes - Industry: Financial Services - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered I’ve used Giftbit to send gift cards to team members, and it’s been a smooth experience. The platform is easy to use, offers many gift options, and lets you track who redeemed their gift. A couple of emails went to spam, and support was a bit slow, but overall it’s a reliable tool for digital rewards. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros 1-Easy-to-use interface. 2-Wide variety of gift card options. 3-Customizable messages. 4-Detailed tracking and reporting. 5-Pay only for redeemed cards. 6-Supports bulk sending #### Cons 1-Customer support can be slow. 2-Some recipients don’t receive emails. 3-Limited international options. 4-Few design customization features. 5-Emails might go to spam. #### Vendor response Thank you for taking the time to leave us a review, Obaida. We're pleased to be part of your reward programs. Replied April 2025 --- ### Efficient, Reliable, and Easy to Use - Overall rating: 4/5 - Reviewer: Eucheria J. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 501-1000 employees - Product usage: Used weekly for less than 6 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Giftbit was very positive. It streamlined the process of digital gifting and helped me manage everything from one place. The simplicity of the interface, combined with the flexibility it offers, made it a valuable tool for both personal and professional use #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The platform is incredibly user-friendly and efficient. I appreciated the ability to send bulk gift cards quickly and offer recipients a variety of well-known brands to choose from. The tracking feature also made it easy to monitor engagement and follow up when needed #### Cons I would have liked to see more options for international recipients. The selection for users outside the U.S. felt a bit limited #### Vendor response Hi Eucheria, thank you so much for leaving us such a thoughtful review. We're happy to be part of your digital gifting! We are significantly increasing the catalog this year, adding new countries and options by the day. If there are specific regions or options that you need, please reach out to Support or your Customer Success Manager :) Replied April 2025 --- ### Giftbit incentives are a win for my employees - Overall rating: 5/5 - Reviewer: Tammy W. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: January 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Giftbit is easy to use and my employees love it for incentives. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love that they provide a wide selection of gift card options from popular brands. #### Cons So far my employees love Giftbit and they have not placed any concerns with me. #### Vendor response Thank you for the great review, Tammy! We're happy to be part of your employee incentive program :) Replied March 2025 --- ### Giftbit rules - Overall rating: 5/5 - Reviewer: Kemisha L. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 5001-10000 employees - Product usage: Used monthly for less than 6 months - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experince it so wonderful and rewarding, It can drive paticipants and guest interactions #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I love that it is used to reward employees as well as giving an incentive to clients on special occasions. It is easy to give gift cards to deserving people. #### Cons I hate we didn't learn about it sooner sometimes it can be something you could easily forget about #### Vendor response Hi Kemisha, thank you so much for taking the time to leave us a great review! We're so pleased to be part of your reward programs. Replied April 2025 --- ### Share your rewards! - Overall rating: 4/5 - Reviewer: Jérôme C. - Verified reviewer: Yes - Industry: Entertainment - Company size: 2-10 employees - Product usage: Used monthly for less than 6 months - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Cool and efficient software to handle rewards and incentives program to your relatives and colleagues #### Cons There is a large partners catalogue but could be better #### Vendor response Thanks for the review, Jérôme! FYI, we have big plans to expand the catalog substantially :) Replied March 2025 --- ### A bit of gifts - Overall rating: 4/5 - Reviewer: Lari L. - Verified reviewer: Yes - Industry: Airlines/ Aviation - Company size: 51-200 employees - Product usage: Used monthly for less than 6 months - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Options for gifts usually something for everyone #### Cons More unique stores less big box type stores #### Vendor response Thanks for the review Lari! Replied March 2025 --- ### Review of giftbit - Overall rating: 5/5 - Reviewer: Tom A. - Verified reviewer: Yes - Industry: Insurance - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It is easy to use, and i use it plenty for promotions. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros It does the job, i use it plenty for promotions and stuff within our agency. #### Cons Could offer discounts for bulk purchases. --- ### Great for recognition - Overall rating: 5/5 - Reviewer: Emily P. - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: April 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Giftbit works really well for our needs as a weekly recognition program. It is easy to send, and use the gift cards. Love that you can save templates to use quickly but you can also create new templates just as easily. They have an extensive list of gift cards that satisfy anyone's preferences. Overall, would recommend Giftbit to others for it's ease of use. #### Cons Most difficult part is the reporting. I wish there was an easier way to run reports without having to wait for them to be generated and sent to your email. Also from the contacts, you should be able to click each one and find out how much you have gifted/any outstanding balances immediately. Would like to see those features improved upon. #### Reasons for choosing Giftbit Giftbit allowed for a quick approval process. Gyft I had to set up an account and wait 5 business days for approval. After waiting one day, I went forward with Giftbit because they verified me quickly, and let us start recognizing employees immediately. It felt like Gyft was too slow and didn't really want our business. They never got back to me after submitting the application. --- ### Easy and Convenient - Overall rating: 5/5 - Reviewer: Sandra K. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: April 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have used GiftBit both at this job and my previous job. Previously we used it extensively to reward people for completing post-event surveys or for watching a webinar. At this job, we use it to send a $50 gift card to our home buyers on their 6 month anniversary. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Love that I can download links and send email myself. Love the fact that the recipient can have an option on what gift they want from three choices, if I set it up that way. Love the reporting to see if any recipients haven't claimed their gift, so we can remind them. #### Cons Sending an email from the system lands it in junk mail at times, so I use downloadable links to circumvent that. #### Reasons for choosing Giftbit COVID demanded a change in plans, as people didn't want us coming by their house to drop off the card and our salespeople didn't want to do that either anymore. Also this way we don't pick the card for them, as they can choose between the three choices. --- ### Easy to use and navigate. Superb customer service! - Overall rating: 5/5 - Reviewer: Angel L. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used other for more than 2 years - Reviewed: April 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I am a very happy customer! It made my work easy and I will definitely recommend. Even in times that I needed to ask some questions, the customer support were quick to respond. :) #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I love about Giftbit is that it's very user-friendly. Easy to navigate and customize. You can create a campaign in a few minutes. I have been using it for more than 2 years now and I haven't had any issue so far. #### Cons Haven't encountered any issue so far- so all good! :) --- ### Giftbit Review - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2018 - Review source details: This review was submitted organically. No incentive was offered Love it -- would recommend it to anyone who needs to distribute gift cards at scale #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros All the giftcard options they offer and overall workflow #### Cons API is a bit clunky and wish they had better reporting --- ### OK option for ordering bulk gift cards - Overall rating: 3/5 - Reviewer: Angela H. - Verified reviewer: Yes - Industry: Biotechnology - Company size: 10000+ employees - Product usage: Used other for less than 2 years - Reviewed: April 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Rated it a 5 for ease of use and a bit costly of $24.50 service fee to do bulk orders. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 2/5 #### Pros I mainly used this software when I need to purchase large bulk orders of over 25 gift cards #### Cons It's not user friendly and sometimes awkward to navigate. But I had a lot of help from tech support for this site otherwise I would be lost. --- ### Low friction way to get gift cards out in bulk - Overall rating: 4/5 - Reviewer: Drew D. - Verified reviewer: Yes - Industry: Computer Software - Company size: 501-1000 employees - Product usage: Used monthly for less than 12 months - Reviewed: April 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very low friction to get started, and support is helpful and responsive. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Giftbit is relatively easy to use, and allows us to quickly get bulk sends of gift cards out into customer or employee hands. We usually use Giftbit rather than Sendoso (who we also work with) for digital gift card sends, as it's more cost efficient and quicker for bulk sending. #### Cons The template is rigid and has awkward wording built in ("[Company name] sent you an offer"), which does not relate to 90% or more of our actual sends. No way to change that. Lacking a few notable options in Canada, despite being a Canadian company (such as Uber Eats, so we have to use Sendoso for those.) --- ### Easy to use gift card company! - Overall rating: 5/5 - Reviewer: Caitlin C. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used monthly for less than 2 years - Reviewed: April 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's a great platform that helps us connect with our clients which is an essential part of our business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the simplicity of the platform and how easy it is to send our clients gift cards. I also like the reporting feature. #### Cons The cost of each gift card is a little higher than the other software we used to use but the quality of the platform makes up for it. #### Reasons for switching to Giftbit The fact that you can send virtual gift cards with pre-written emails and reporting is provided. --- ### Ease of gift giving at your fingertips! - Overall rating: 5/5 - Reviewer: Melodie B. - Verified reviewer: Yes - Industry: E-Learning - Company size: 2-10 employees - Product usage: Used monthly for less than 12 months - Reviewed: April 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have had not problems, it has exceeded my expectations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Giftbit has made it so easy for me to send gifts of appreciation to clients and staff. I can customize the gift for the recipient. I love the ability to loo to see if the gift has been opened and/or redeemed. #### Cons I can't seem to be able to give an Amazon gift card from USA. For almost 6 months it says pending. We have clients in both Canada and USA, and it would be nice to have Amazon gift cards available in either country. #### Reasons for choosing Giftbit Recommendation. #### Reasons for switching to Giftbit Ease of use. --- ### Second to None - Overall rating: 5/5 - Reviewer: Erika H. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used monthly for less than 2 years - Reviewed: April 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Fantastic. We have appreciate the quick turnaround with customer service and the unique concept that this webpage offers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It user friendly format, functionality and cost effectiveness. #### Cons The ability to schedule reports. Email prompt to be sent to admin re: upcoming expiry deadlines. --- ### Overall, good software - Overall rating: 5/5 - Reviewer: Luigi F. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used other for less than 6 months - Reviewed: April 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It was easy to use and send out gift cards for our focus group participants. Helpful to track the acceptance rate. #### Cons I wish it was easier to automatically push out reminders to folks (weekly, bi-weekly, monthly, etc.) instead of manually pushing out the reminder. ## More reviews [Next reviews](https://www.softwareadvice.com/customer-satisfaction/giftbit-profile/reviews/?page=2) --- Giftbit Reviews, Pros and Cons - 2026 Software Advice