Easy to use. Immediate response . Good backend support. Cost effective.

Review is in 2 pages.It should be combined in single page

Excellent product, worth every penny. There is no limit to what you can do with this software. Most importantly, the sales team is highly qualified and very professional, needless to say very helpful.

The features such as offline data capture, OTP verification, MAP coordinates, Real time Signature, Real time image capturing are particularly helpful that are not available in almost all of the big name survey tools in the market. Even if they are, the pricing is too much making it impossible for small businesses to purchase the subscription for daily use.

I guess OTP functionality can be little smoother, particularly in rural areas. More than 70% of the users didn't get the OTP for verification purposes at rural areas of MP near Bhopal. May be this was a location specific problem but still some improvement from the development team would be highly desirable.

The Only business problem which was solved is the availability of IOS App.

Great look and feel. IOS app support Good for very simple projects.

Lacks features in terms of setting up complex projects. Cost is very high when compared to the features available. subscription per Device is not attractive, should have been either on no. of completes or Only period of usage.

I am a Pro user of GoSurvey. The Ease of setting up the surveys to be used on devices offline is top-notch. The customer support is superb. [SENSITIVE CONTENT HIDDEN], the GoSurvey representative I am interacting with, knows the product inside out and can troubleshoot in a jiffy. The IT backend is also great and I have not experienced any kind of downtime whatsoever. I have previously used other survey services and i would rate GoSurvey as the best one I have come across so far. Highly recommended.

There are some features that will improve the product like 1. Error validation messages to be shown while the survey is being filled up 2. Text Piping 3. Conditional Display of answers from multiple questions 4. Fetching of data from backend Maybe the team will implement it in the next version

Customer support from the team was beyond satisfactory. Easy to use user interface and flawless offline data collection.

We encountered no cons. All the information and support was readily available

Overall, I love how easy and efficient this tool is to conduct surveys. Survey takers had an easy time taking the surveys I created for school projects. I would recommend this software to everyone.

I am currently working towards my Masters degree in Marketing. Several of my classes required myself to make surveys to distribute and write a research paper with the results. I used GoSurvey to make my survey. It is easy to use, easy to distribute to people, the data is easy to interpret. It made my research paper easier to write because all useful information was right in front of me. Survey takers claimed it was easy to complete and understand.

I honestly do not find any cons for this software. It can be time consuming for the creator of the survey. I had no complaints or issues with someone completing the survey.

It solves our need for quality inputs and feedbacks

The interface is great and customer support is really appreciated

Several bugs pauses the work. However good customer support

Easy to operate, Service Rep always provide good support for me!

off line survey take photo support ios and android system put images in question options

if you can support the feature of scan the business card, that will be perfect!! Need on line service to answer immediately! time difference make reply delay!

Ease of use.. Great tool for survey....

Open for single system only Cannot login from different mobile

Good

The Customer Support was prompt and the rep and her team were always on hand to address our issues. Very friendly user interface and it was easy to set up the survey questions

There were times when certain survey responses that were conducted offline were not transfered to the cloud.

so far so good, maybe more lifetime for update some problem to fix, more functions! Thankyou

this software can help our company to make an offline survey easier with capturing photo, recording the audio, with more type of questions and i think this tools is cheaper than survey tools that we ever know.

some functions still not availably in this software, maybe in 2019 gosurvey can improve more function in this software. and sometimes, the website doesnt automatically update after the gosurvey team help us fixed some problems. for example: we tell gosurvey team that we can add photo in the options survey, they replay that we can add photo with link detail "how to", but we still didnt find the button. next day when we connect again, the button already update.

We help clients create custom surveys for their production quality control system and it has proved very beneficial to them, and reduced their paper waste!

It is very user-friendly, and I was able to create surveys for clients and teach them to use it quickly and efficiently.

I haven't found anything negative about the software so far

The software has the potential to be a really great survey app. It has the features that are perfect for my company, it has video/picture response. But there is a down side

The downside is 1) the look and feel of the survey as an administrator, it just has too many selections/buttons all over 2) it seems like the media response functionality is not up to scratch, it wasn't working in my trial

The time spent on the software and app wasn't bad but it was rewarding in other ways than just one.

Go survey is very easy to use and to navigate throughout the site or if you decide to get the app. A wide range of question and information is provided. The software offers helpful tool to utilize as a newbie or someone who's returning.

What I liked least was the time it took for some of the questions to answered just to let you type out so much then say you do not qualify. That was time consuming but also apart of the process. Its always finding new ways to improve from getting feedback which is great.

While we had difficulty uploading the survey, the customer support term was amazing. Hand-held us and even helped with make edits and uploads. Fabulous service.

Its Multilingual, can easily add and remove users

We found it little tough to upload the questionnaire. If there were some explained videos, it would've made it simple

It’s too easy to use and edit and the support was really amazing

Everything was clear for the customer and it was easy to see the results.

Easy to contact with a developer and quick reply.

Not well known in my country and there is no Japanese language.

The Guest Feedback reports help us to review our own hotel pros and cons related to each department and helps us to improve on those ratings.

Software is user friendly and easy to use. Software can be modified as per customer preferences

Software is good and available all time without downtime

my overall experience is wonderful, all information is good

Every features, but mostly the survey and getting points for every survey that I completed. I love it

There was no least about the software. Everything is awesome about it . I can complete as many as I can

Good

Many valuable options. Questions types, picture and location captures.

The GPS location sometimes takes longer time.

I can only recomended this software, its very good work every job

I am very satisfied with this software , helps us to know how we are at our work . We can do things better and helps us to know what we do wrong

nothing,its perfect to know how is our work

I love gosurvey!

The best survey analyzer for any business or industry. GoSurvey enables market research, caputure leads, and more.

No cons! this is even available offline!

We use GoSurvey for a long time and it's always a great experiance

Easy to use and support on top ! Even if you have a problem they found a solutin.

Nothing to say, the product is really a must to have.

As a non-profit Go Survey has helped us greatly in the task of registering our beneficiaries. The team was always at a phone call or email's distance and still is to this day. We at Kolkata Monsoon Relief are very grateful.

No significant cons so far except some device-related gps precision problems which have nothing to do with the app.

I like that it can be personalized to the needs of the questionnaire and formatted as wanted. Answers upload is fast and safe and the offline option is a great asset.

Personally I think it is very well developed and can not thing of negative aspects.