The indeemo team has great service and support. The tool is easy to use and saves us a lot in terms of time and effort.

They're super helpful, knowledgeable, professional and friendly. The team really take an interest in the success of your project.

Overall great experience. We will continue to use Indeemo for most straightforward diary projects but are exploring options for more complex diary studies.

It is easy to use, cost effective with great support from the client services team.

It is very intuitive, robust, and easy to use. I am having a fantastic experience of over 3+ years using the platform.

I like how easy it was to install and use. I like how you upload videos and photos.

Some users reported confusion with having to choose a destination for their response, and sometimes we noted responses being appended to the wrong activity.

They are supportive, knowledgeable and helpful. The app itself is pretty intuitive and easy to navigate, and the wealth of information you can gather through it is powerful.

This isn't as much against Indeemo, but conducting unmoderated usability testing with very little access to the users was difficult.

I don't have any major cons. It could stall depending on your phone.

The recording of their experience was amazing and has allowed us to shine a more realistic light on our user's experience.

Loved the intuitive nature of Indeemo, as well as the plethora of demos and walkthroughs offered by the support staff.

I find Indeemo intuitive to use, attractive visually and something which I can reliably recommend to clients to incorporate into their research projects.

As mentioned above, customer service/support is outstanding, the platform is easy to use for administrators, and being app-based (vs website based) is easier for respondents/participants.

The best part of Indeemo is how mobile friendly it is.

A lot of other partners/platforms I use take too long to respond to questions, cost too much, don't offer after hours support, and/or are cumbersome to use.

I've loved working with them from the beginning. The support team is amazing, and the platform is intuitive and easy for both my team and our users.

Easy for participants to download and use, great support and guidance from the Indeemo team, helpful tips in designing our study.

Super easy to use and excellent, responsive customer service. Great platform to collect video-based responses, in particular, with straightforward respondent interface and built in transcription.

Only positive things to say after our first year: the insights we have gained have helped build empathy in the org and allow teams to directly view user behaviour.

It allows us to gain deep insight into their lives in a form that is intuitive and natural to people. I love the depth that can be gathered over time, while remaining fun and light.

We've used it with our biggest Fortune 100 clients to our new startups, and it's an amazing platform to get insights and truly get in the day-to-day mindset of consumers.

In countries with no 5G technology or zones with poor internet or wi-fi, videos can take longer to be uploaded. This situation can sometimes cause frustration from participants.

The effort to get the project set up. The filtering of the submissions was quite repetitive and a bit clunky.

It's easy to use both for us - as the project leads and for the research participants who are using it. Love the ability to collect multimedia submissions - text, photos, video clips, etc.

Additionally, the Indeemo team is amazing to work with and they're always super supportive and make it easy for our participants.

I've been using Indeemo for over 4 years now and am such a huge fan.

The inability to program logic into a diary survey and the need to submit different Indeemo Task Templates for different target groups vs one traditional document with skip patterns.

Collecting responses via smart phones is great as most respondents have these on them at all time, which means we capture lots of experiences and thoughts in the moment.

So many other companies lack at least one critical element that is always a dealbreaker - like no screen recording, no AI transcription, etc.

Not sure I have anything constructive to add here.

Good advanced option, though pricing is becoming less competitive.

Ability to add photos, forms were easy to build and very attractive, love the themes, free version had lots of features.

I love that TypeForm can integrate with other software in the market. It makes it easy to book calls and qualify clients when I can connect typeform to software like ClickFunnels.

The customer service is also friendly and tries to improve on their products based on the client's recommendation.

Unfortunately the editor is sometimes very slow if you have several logical steps and questions. Furthermore the own integration to Airtable is very bad, we prefer to use paper in between.

User friendly, flexible, easy to integrate, easy to customize, free basic plan, tends to run smoothly.

The customer service team then re-assigns this Typeform to the other employee using our workflow tool. Typeform is like having a an offline conversation through an online form with fields.

Excellent user experience. I loved designing the typeforms and their customer support was excellent, something I really value.

Some of the forms I create can be quite complex and as such the platform seems to slow down accordingly which can be a bit frustrating at times.

Unable to remove their branding unless you pay twice as much. So essentially you have to pay €40 more every month just to remove their branding.

I love how easy this made the process of getting documents from customers. It looks great and is super easy to set up.

Typeform has a very nice feel. The experience for the end user is very clean and has a nice aesthetic.

They nailed in user experience,  you can build beautiful forms that people enjoy. Conditions (the logic features) are a great plus.

I absolutely love typeform. Super straightforward and easy to use for both the creator and the user.

There are too many features locked behind a paywall. Because of that, we end up using google forms even though it is worse.

It's pleasant to use, both for me and for my clients, and it's fun and fresh in the design and style.

The biggest problem with Typeform, in my opinion, is the prices.

The best feature are the easy to implement forms with lots of convenient ways to get the right kind of data in the right kind of way. Clients love using them, and I love making them.

It is the best system for both easy and complex questionnaires. Especially, it has a great consumer experience which is vital for the high response rate.

Very easy to use for a pro, nice user interface and good features to try on the free version.

Overall I think Typeform is a relatively easy and inexpensive way to gain customer input through the use of forms. It is also relatively easy to implement.

I really do love what they have to offer but just wish the pricing would’ve been a little less per month to fit into my budget.

We love creating new forms and seeing how much fun we can make them. This is a great platform and is a must have.

Integrates well with other third parties application. Surveys can be customized beautifully which makes it attractive to people filling it.

Typeform is one of the best form creation platforms there is out there at the moment, especially when looking for a low budget solution.

With Typeform software it is easy to create surveys. I use these surveys locally to see what I can do to better serve my community.

My use is very limited, but my employer uses it to ask company questions for future opportunities or fun stuff like tram building exercises.

I love the ideas and the designs, also. You can easily integrate it in your website and it has so many app integrations, that you can track anything you need.

Internal reporting tools are limited. The jump between pro and premium was a little hard to swallow and there is no options for any ala cart features.

Typeform is great for making surveys look more appealing. It's easy to build surveys and make them look better than simple interfaces like Surveymonkey or Surveygizmo.

You're unable to delete responses if you're not the account owner which does make it difficult at times.

Lots of amazing features. My favorite feature are the contact forms, I love the versatility in designing them.

I love the templates that are offered on both an aesthetic and ease-of-use level. We've used this to poll customers post-purchase and have gotten excellent data because of it.

Euro

Indeemo is an in-the-moment, Experience research platform for MR, UX and CX. 

We help researchers and designers to remotely research human needs, behaviours, journeys and experiences; in context and in-the-moment. 

By blending the best of mobile, video, private social networking and artificial intelligence technologies, Indeemo gives research, design and product teams a direct, unfiltered, contextual understanding of what really matters to their users and customers. 

Our clients range in size from freelance consultants to start-ups to government departments and multinational enterprises. 

Spanning every industry and sector, the teams we support use Indeemo in B2C and B2B contexts for a variety of remote, qualitative research methodologies including: 

- Diary studies
- Digital and Mobile Ethnography
- Journey Mapping
- Qual Pre-tasking
- Service safaris and Cultural Probes
- Mobile usability testing, 
- Product / prototype testing, 
- Path-to-purchase and Shopper Experience
- User experience, Employee experience and Customer Experience research. 

LongDescription

Data Storage Management

Mixed Methods Research

Single Sign On

Real-Time Data

Qualitative Comparative Analysis

Activity Dashboard

Reporting & Statistics

Multiple Data Sources

Multi-Language

User Research Analysis

Text Analysis

Access Controls/Permissions

Activity Tracking

Categorization/Grouping

Collaboration Tools

Data Import/Export

Annotations

Data Collection

Visual Analytics

Data Visualization

Multimedia Support

Media Analytics

Tagging

Search/Filter

Data Coding

Prototype Creation

Customer Segmentation

Usability Testing

Customer Experience Management

Performance Metrics

Reporting/Analytics

Survey Builder

Multi-Channel Distribution

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Indeemo

Live Online

Webinars

Documentation

Videos

US Dollar

Typeform is an interactive data collection tool that lets you create forms, surveys, and quizzes that people enjoy answering. By asking questions one at a time, you get more thoughtful responses and higher completion rates. Plus, Typeform’s conditional logic lets you build unique journeys, giving each respondent a personalized experience. Keep audiences interested with beautifully designed templates, a sleek interface and a complete media library.   

But it doesn't stop there. Typeform offers a range of features to supercharge your data collection efforts. Integrate your forms with your favorite tools and automate workflows to save time and increase efficiency. Robust analytics get you valuable insights to make data-driven decisions. From lead generation and customer feedback to event registrations and employee surveys, Typeform is your all-in-one solution to grow your business.



Surveys & Feedback

Online Forms

360 Degree Feedback

Skip Logic

Lead Capture

SSL Security

Data Extraction

Conditional Logic

Customizable Fields

Template Management

Pulse Surveys

Process/Workflow Automation

Email Distribution

Statistical Analysis

Survey/Poll Management

Question Piping

Question Branching

Lead Segmentation

Email Management

Video Support

Alerts/Notifications

Customizable Questions

Community Management

Customizable Templates

Live Results Sharing

Dashboard

Multiple Question Types

Online Polling

Web Forms

Support Audio/Images/Video

Customizable Branding

Contact Database

Feedback Management

Customizable Forms

Forms Creation & Design

Summary Reports

Data Analysis Tools

Drag & Drop

Gamification

Archiving & Retention

Third-Party Integrations

Mobile Survey

Data Capture and Transfer

Data Retrieval

Scoring

Test/Quiz Creation

One-to-One Messaging

Real-time Conversations

Communication Management

Customer History

File Storage

Multi-Channel Data Collection

Employee Onboarding

Text Fields

NPS Survey Structure

Abbreviation Detection

Configurable Workflow

Training Management

Real-Time Notifications

AI/Machine Learning

Workflow Management

Website Integration

Response Validation

Autofill

Ratings/Reviews

Panel Management

Lead Qualification

Quizzes

Interview Scheduling

Autoresponders

Appointment Scheduling

Free Plan: free to collect 100 responses per month with typeforms of up to 10 fields.

Basic: $29/month (or $25/month when billed annually) to collect up to 100 responses from unlimited typeforms.

Plus: $59/month (or $50/month when billed annually) to collect up to 1,000 responses from unlimited typeforms + everything in Basic, remove Typeform branding, custom domain, and more.

Business: starting at $99/month (or $83/month when billed annually) to collect up to 10,000 responses from unlimited typeforms + everything in Plus, drop-off rates, priority support, and more.

Other paid plan features include Logic Jumps, respondent email notifications, hidden fields, and online payment collection.

Indeemo vs Typeform

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