--- title: "Jotform Software Overview 2026 - Features & Pricing" description: "Review of Jotform Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/market-research/jotform-profile/" page_type: "product" language: "en" publication_date: "2026-11-02" --- [Home](https://www.softwareadvice.com/) / [NPS Software](https://www.softwareadvice.com/customer-experience/nps-comparison/) / Jotform Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/market-research/jotform-profile/reviews/)[Alternatives](https://www.softwareadvice.com/market-research/jotform-profile/alternatives/) # Jotform Review From $39-$129/month Free version 5 plans Updated November 2, 2026 Written by [Olivia Montgomery, PMP](https://www.softwareadvice.com/resources/author/olivia-montgomery/) Associate Principal Analyst Edited by [Lindsay Page](https://www.softwareadvice.com/resources/author/lindsay-page/) Editor Wondering if Jotform is right for your organization? Our NPS Software selection experts can help you in 15 minutes or less. On this page - Our Summary - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - Key Sentiments - User Reviews - Frequently Asked Questions - Popular Comparisons ## Our Summary Jotform 4.7 [(2974)](https://www.softwareadvice.com/market-research/jotform-profile/reviews/) Pros: - Data collection and reporting - Integration with other tools Cons: - High pricing plans - Complexity for new users Pricing Starting at $39.00 flat rate per month ### What is Jotform: Jotform is a cloud-based platform that primarily aids companies in creating professional forms with no coding necessary. Users can create and design forms using drag-and-drop features with customizable fields and built-in conditional logic. Jotform also allows users to integrate forms with other business apps and to collect online payments. ### Why we like Jotform: Reviews by users of Jotform commonly cite the simplicity of the platform as a major benefit. Individual users and businesses alike find the forms easy to build and simple to share and appreciate that the data can be integrated into other platforms, such as Google Sheets. ### Who should use Jotform: Jotform is designed for businesses of any kind. Over 70% of reviewers work in companies with between one to 50 employees, making it a popular choice for small businesses. Jotform also offers discounted rates to non-profits and educational institutions, making it a good pick for these industries. Wondering if Jotform is right for your organization? Our NPS Software selection experts can help you in 15 minutes or less. ## Jotform User Interface ## Popular Jotform Alternatives Main Product Jotform 4.7 [(2934)](https://www.softwareadvice.com/market-research/jotform-profile/reviews/) Ratings Breakdown - 4.68Ease of use - 4.46Value for money - 4.45Customer support - 4.60Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/) 4.6 [(5322)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.47Value for money - 4.61Customer support - 4.53Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Docusign](https://www.softwareadvice.com/product/367901-Docusign/) 4.7 [(9539)](https://www.softwareadvice.com/product/367901-Docusign/reviews/) Ratings Breakdown - 4.70Ease of use - 4.46Value for money - 4.46Customer support - 4.66Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [Google Workspace](https://www.softwareadvice.com/marketing/google-workspace-profile/) 4.7 [(87167)](https://www.softwareadvice.com/marketing/google-workspace-profile/reviews/) Ratings Breakdown - 4.67Ease of use - 4.71Value for money - 4.34Customer support - 4.54Functionality Pricing Starting at $7.00 per month Get Price Alternative Product [Typeform](https://www.softwareadvice.com/hr/typeform-profile/) 4.7 [(985)](https://www.softwareadvice.com/hr/typeform-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.18Value for money - 4.38Customer support - 4.50Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [SurveyMonkey](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/) 4.6 [(10525)](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.41Value for money - 4.32Customer support - 4.46Functionality Pricing Starting at $30.00 per month Get Price ## Jotform Overview Jotform is a cloud-based form automation solution that enables users to publish online forms and record customer responses. It helps users to generate leads, collect order payments, conduct customer surveys, manage job applications and register guests for events. Jotform features a one-page-per-question survey format and several built-in templates and themes that help users to customize their forms. The solution also features a central dashboard, and the form builder supports emojis, icons, animations, video backgrounds and more. Jotform offers plugins for PayPal, Google... Drive, Dropbox, MailChimp, Box, OneBip, SalesForce and Zoho CRM. Users can also add widgets like checklists, image sliders, terms and conditions, date selections, tables and more to their forms. Jotform offers services on a monthly subscription basis that includes support via email, chat, training videos and an online support forum. ## Jotform Pricing and Plans Jotform has five plans. Starter is free. Bronze is $39.00/mo billed monthly. Silver is $49.00/mo billed monthly. Gold is $129.00/mo billed monthly. Enterprise is custom-priced. Free version Starter $0.00 Free forever Up to 1 user Starter plan includes: - 100 Monthly Submissions - 100 MBs of Available Space - 5 Forms - Basic Branding Bronze $39.00 flat rate, per month Up to 1 user Bronze plan includes: - 1000 Monthly Submissions - 10000 Monthly Form Views - 1 GB Space - 25 Forms - 250 fields/form Silver $49.00 flat rate, per month Up to 1 user Silver plan includes: - 500 Fields Per Form - 50 Forms - 10 GB Space - 2500 Monthly Submissions Gold $129.00 flat rate, per month Up to 1 user Gold plan includes: - HIPPA Compliance - 100 GB Space - 1000 Fields Per Form - 100 Forms - 10000 Monthly Submissions Enterprise Custom Quote Available Enterprise plan includes: - User management - SLA - Custom Branding - Unlimited Usage - Multiuser platform - Dedicated Support - Single Sign On (SSO) Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ### Our Analysis of Jotform's Pricing Plans We've conducted a comprehensive analysis of Jotform's pricing plans to help you determine which option best aligns with your form-building needs. We've examined each plan's features, limitations, and value proposition to provide you with insights for making an informed decision. Jotform offers five distinct pricing tiers: Starter (Free), Bronze, Silver, Gold, and Enterprise. Each plan is designed to accommodate different usage levels, from i... ndividuals with basic needs to large organizations requiring robust form management capabilities. \_\_Starter plan\_\_ Jotform's Starter plan is a free option designed for individuals or small businesses with minimal form requirements. It provides access to Jotform's core functionality without any financial commitment, allowing users to create up to five forms with 100 monthly submissions. \_\_Pros:\_\_ - \_\_Zero-cost entry point:\_\_ Access to professional form-building capabilities without any financial investment. - \_\_Core functionality included:\_\_ Provides essential features such as form creation, customization, and basic integrations. - \_\_No credit card required:\_\_ Users can get started immediately without providing payment information. - \_\_AI form builder access:\_\_ Includes limited access to Jotform's AI-powered form creation tools. \_\_Cons:\_\_ - \_\_Severe submission limitations:\_\_ The 100 monthly submission cap can be quickly reached by even modest usage. - \_\_Storage constraints:\_\_ With only 100MB of space and 500 total submission storage, data management becomes challenging. - \_\_Jotform branding:\_\_ Forms display Jotform branding, which may appear less professional to end-users. \_\_Bronze plan\_\_ The Bronze Plan, priced at $34 per month (billed annually) or approximately $39 per month (billed monthly), is suitable for growing businesses that need more forms and submissions. This plan increases limits to 25 forms and 1,000 monthly submissions while removing Jotform branding. \_\_Pros:\_\_ - \_\_Increased form capacity:\_\_ The ability to create up to 25 forms accommodates a wider range of business needs. - \_\_Enhanced submission volume:\_\_ With 1,000 monthly submissions, businesses can handle moderate traffic. - \_\_Professional appearance:\_\_ Removal of Jotform branding creates a more polished, professional user experience. - \_\_Expanded storage:\_\_ 1GB of space and 10,000 total submission storage provides room for growth. \_\_Cons:\_\_ - \_\_Single user limitation:\_\_ Still restricted to one user per team, limiting collaboration possibilities. - \_\_No HIPAA compliance:\_\_ Not suitable for healthcare organizations handling protected health information. - \_\_Moderate field limitations:\_\_ The 250 fields per form may constrain complex form development. \_\_Silver plan\_\_ The Silver plan costs $39 per month (billed annually) or approximately $49 per month (billed monthly) and doubles the form limit to 50 while significantly increasing submission capacity to 2,500 monthly submissions. This plan is ideal for established businesses with more substantial form needs. \_\_Pros:\_\_ - \_\_Substantial form library:\_\_ With 50 forms available, businesses can create dedicated forms for various departments or purposes. - \_\_Generous submission allowance:\_\_ 2,500 monthly submissions accommodate businesses with higher traffic volumes. - \_\_Significant storage increase:\_\_ 10GB of space and 25,000 total submission storage provides ample room for data. - \_\_Enhanced payment processing:\_\_ Support for 250 monthly payment submissions facilitates eCommerce operations. \_\_Cons:\_\_ - \_\_Still limited to one user:\_\_ Lacks multi-user capabilities, which hinders team collaboration. - \_\_No HIPAA compliance:\_\_ Continues to be unsuitable for healthcare organizations with compliance requirements. - \_\_Price-to-feature ratio:\_\_ The modest price increase from Bronze offers significantly more capacity, making Bronze seem less valuable by comparison. \_\_Gold plan\_\_ At $99 per month (billed annually) or approximately $129 per month (billed monthly), the Gold plan provides substantial capacity with 100 forms and 10,000 monthly submissions. This plan introduces HIPAA compliance features, making it suitable for healthcare organizations. \_\_Pros:\_\_ - \_\_Extensive form capabilities:\_\_ The 100-form limit accommodates complex organizational needs across multiple departments. - \_\_High-volume submission handling:\_\_ 10,000 monthly submissions support businesses with significant traffic. - \_\_HIPAA compliance:\_\_ Enables healthcare organizations to collect protected health information legally and securely. - \_\_Robust storage:\_\_ 100GB of space and 100,000 total submission storage provides enterprise-level data capacity. \_\_Cons:\_\_ - \_\_Single-user restriction remains:\_\_ Despite the enterprise-level features, the plan still limits access to one user. - \_\_Significant price jump:\_\_ The substantial cost increase from Silver may be difficult to justify for organizations that do not require HIPAA compliance. - \_\_AI limitations persist:\_\_ Continues to have restrictions on AI agent usage, potentially limiting automation capabilities. \_\_Enterprise plan\_\_ Jotform's Enterprise plan offers custom pricing based on specific organizational needs. This plan removes virtually all usage limitations and introduces multi-user capabilities, making it ideal for large organizations with complex requirements. \_\_Pros:\_\_ - \_\_Unlimited usage:\_\_ No restrictions on forms, submissions, storage, or other key metrics. - \_\_Multi-user platform:\_\_ Supports multiple teams and users with sophisticated access controls. - \_\_Advanced security features:\_\_ Includes SSO integration with platforms such as Microsoft, Google, and Okta. - \_\_Dedicated support:\_\_ Priority real-time support and professional services for form and workflow building. \_\_Cons:\_\_ - \_\_Unpredictable pricing:\_\_ Custom pricing model makes budgeting and cost comparison challenging. - \_\_Potential overprovisioning:\_\_ Organizations may end up paying for capacity and features they don't fully use. - \_\_Implementation complexity:\_\_ The advanced features may require significant setup and training time. \_\_Additional considerations\_\_ Jotform offers a 50% discount for non-profit organizations and educational institutions on their Bronze, Silver, and Gold plans, making these more accessible for organizations with limited budgets. Additionally, annual billing provides approximately 20% savings compared to monthly billing across all paid plans. \_\_Conclusion\_\_ After evaluating Jotform's pricing structure, it's clear that they offer a range of options designed to accommodate various user needs and organizational sizes. \_\_For individuals and small businesses:\_\_ The Starter (Free) plan provides a no-cost entry point to explore Jotform's capabilities, but its severe limitations make it suitable only for minimal usage. The Bronze plan offers a significant upgrade at a reasonable price point, making it appropriate for small businesses with modest form needs. \_\_For growing midsize businesses:\_\_ The Silver plan presents perhaps the best value in Jotform's lineup, offering substantial increases in capacity for only a small price premium over Bronze. Organizations with moderate form needs will find this plan provides an excellent balance of features and affordability. \_\_For healthcare organizations and larger businesses:\_\_ The Gold plan's HIPAA-compliant features and expanded capacities make it essential for healthcare providers. Other large organizations with high-volume form needs will also benefit from its generous limits, though the single-user restriction remains a notable limitation. \_\_For large enterprises with complex requirements:\_\_ The Enterprise plan removes virtually all restrictions and introduces the multi-user capabilities that are conspicuously absent from other tiers. Organizations with multiple departments requiring form access will find this plan necessary despite its premium pricing. When selecting a Jotform plan, carefully consider your current form volume, submission requirements, and team structure. The significant jumps in capacity between tiers suggest that choosing a plan with room for growth is advisable, particularly given the substantial price differences between annual and monthly billing options. For organizations eligible for non-profit or educational discounts, the Gold plan becomes considerably more accessible and may represent the best long-term value. ### How does Jotform pricing compare to alternatives? Jotform's starting price is $39.00/month. Explore how its pricing and plan options compare with top alternatives below. | Product | Starting price | Free trial | Free version | Value for Money | | --- | --- | --- | --- | --- | | Jotform4.7[(2,974)](https://www.softwareadvice.com/market-research/jotform-profile/reviews/) | $39.00 /mo | Not available | Available | 4.5 | | [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/)4.6[(5,322)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/) | $29.00 /mo | Available | Available | 4.5 | | [Docusign](https://www.softwareadvice.com/product/367901-Docusign/)4.7[(9,539)](https://www.softwareadvice.com/product/367901-Docusign/reviews/) | $15.00 /mo | Available | Not available | 4.5 | | [Google Workspace](https://www.softwareadvice.com/marketing/google-workspace-profile/)4.7[(87,167)](https://www.softwareadvice.com/marketing/google-workspace-profile/reviews/) | $7.00 /user/mo | Available | Not available | 4.7 | | [Typeform](https://www.softwareadvice.com/hr/typeform-profile/)4.7[(985)](https://www.softwareadvice.com/hr/typeform-profile/reviews/) | $39.00 /mo | Available | Available | 4.2 | Jotform4.7[(2,974)](https://www.softwareadvice.com/market-research/jotform-profile/reviews/) * * * Starting price $39.00 /mo Free trial Not available Free version Available Value For Money 4.5 - [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/)4.6[(5,322)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/) * * * Starting price $29.00 /mo Free trial Available Free version Available Value For Money 4.5 - [Docusign](https://www.softwareadvice.com/product/367901-Docusign/)4.7[(9,539)](https://www.softwareadvice.com/product/367901-Docusign/reviews/) * * * Starting price $15.00 /mo Free trial Available Free version Not available Value For Money 4.5 - [Google Workspace](https://www.softwareadvice.com/marketing/google-workspace-profile/)4.7[(87,167)](https://www.softwareadvice.com/marketing/google-workspace-profile/reviews/) * * * Starting price $7.00 /user/mo Free trial Available Free version Not available Value For Money 4.7 - [Typeform](https://www.softwareadvice.com/hr/typeform-profile/)4.7[(985)](https://www.softwareadvice.com/hr/typeform-profile/reviews/) * * * Starting price $39.00 /mo Free trial Available Free version Available Value For Money 4.2 ## Jotform Features Drawn from insights across 2974 verified reviews, we've outlined Jotform's best and worst rated features and how they stack up against the average rating. Jotform's score Category average Jotform's Best Rated Features Electronic Forms 4.86 4.86 category average Template Management 4.86 4.05 category average Goal Management 4.86 4.45 category average Jotform's Worst Rated Features Audit Management 3.57 4.29 category average Data Verification 3.83 3.83 category average Compliance Tracking 3.86 3.86 category average - Popular features found in NPS Anonymous Feedback Mobile Survey Multi-Language Pulse Surveys Segmentation - More features of Jotform 360 Degree Feedback Access Controls/Permissions Accounting Integration Action Management Activity Dashboard Activity Tracking Alerts/Notifications Annotations API Appointment Management Appointment Scheduling Approval Process Control Assessment Management Asset Tracking Attendance Management Attendance Tracking Attendee Tracking Audit Management Audit Trail Autofill Automated Scheduling Barcode/Ticket Scanning Billing & Invoicing Booking Management Calendar Management Campaign Management Charting Claims Management Class Registration Classroom Management Class Scheduling Client Database Client Management Client Portal Clinical Study Management Collaboration Tools Commenting/Notes Communication Management Compliance Management Compliance Tracking Conditional Logic Configurable Workflow Confirmations/Reminders Contact Database Contact Management Content Publishing Options Continuous Feedback Contract/License Management Convert to PDF Credit Card Processing CRF Tracking CRM CSAT Survey Structure Curriculum Management Customer Experience Management Customer Segmentation Customizable Branding Customizable Fields Customizable Forms Customizable Questions Customizable Reports Customizable Templates Dashboard Data Analysis Tools Data Capture and Transfer Data Extraction Data Import/Export Data Retrieval Data Security Data Storage Management Data Synchronization Data Verification Data Visualization Digital Signature Document Classification Document Imaging Document Management Document Review Document Storage Document Templates Donor Management Drag & Drop Dues Management Electronic Forms Electronic Payments Electronic Signature Email Distribution Email Management Email Marketing Email Reminders Employee Database Employee Management Employee Profiles Employee Recognition EMR/EHR Encryption Engagement Tracking Enrollment Confirmation Enrollments/Onboarding Event Calendar Event Management Event Scheduling Feedback Management File Management File Storage For Mental/Behavioral Health Forms Creation & Design Forms Management For Municipal Offices For Nonprofits Full Text Search Fundraising Management Goal Management Goal Setting/Tracking Grant Management Group Registration HIPAA Compliant HR Management Income/Expense Tracking Initial Assessments Inventory Management Invoice Management Job Management K-12 Knowledge Management Lead Generation Learning Management Live Results Sharing Maintenance Scheduling Media Library Medication Alerts/Warnings Medication Management Member Database Membership Management Merge/Append Files Mobile Access Mobile Signature Capture Monitoring Multi-Channel Communication Multi-Channel Distribution Multi-Location Multiple Question Types Multiple User Accounts Multi-Provider Practice Negative Feedback Management Notes Management NPS of Customers NPS of Employees NPS Survey Structure Offline Access Offline Response Collection Online Booking Online Payments Online Polling Online Registration Onsite Registration Outcome Assessment Tools Patient Communications Patient Database Patient Intake Patient Monitoring Payment Collection in the Field Payment Processing Payroll Management PDF Conversion PDF Reader Performance Management Performance Metrics Performance Review Management Permit Issuance Phone Polling Practice Management Pre-built Templates Presentation Tools Progress Notes Progress Reports Progress Tracking Project Management Q&A Management Question Branching Question Piping Quizzes Quotes/Estimates Randomization Rater Selection Ratings/Reviews Real-Time Analytics Real-Time Data Real-Time Notifications Real-Time Reporting Real-Time Updates Records Management Recurring/Subscription Billing Registration Management Reminders Remote Data Capture ## Jotform Integrations Based on 2974 verified reviews, we've identified products most frequently integrated withJotform. PayPal Payments Integration rated 4.7 from 42 reviews Stripe Payments Integration rated 4.6 from 30 reviews Slack Integration rated 4.8 from 23 reviews Microsoft Excel Integration rated 4.7 from 23 reviews Airtable Integration rated 4.9 from 20 reviews Asana Integration rated 4.8 from 16 reviews See all 137 integrations ## Jotform Key Sentiments We analyzed 2974 verified reviews for Jotform to find out what actual users really think. Most Positive Sentiments Survey creation 71% Positive 24% Neutral 5% Negative Reviewers highlight Jotform's effectiveness in survey creation, noting its flexibility and customization options for various survey needs. They find it useful for collecting customer feedback, managing job applications, and conducting market research. Users also appreciate the platform's ability to handle large volumes of submissions efficiently, making it suitable for big events and extensive surveys. Automation integrations 67% Positive 24% Neutral 9% Negative Users appreciate Jotform's integrations with various platforms like Google Sheets, PayPal, and CRM systems, which enhances their workflow automation. They find the integration options abundant and beneficial for streamlining processes and reducing manual tasks. However, some users mention occasional issues with integration stability and the need for more fluid integration with certain applications. Form creation 66% Positive 26% Neutral 8% Negative Users find Jotform's form creation tools highly intuitive and user-friendly, making it accessible even to non-technical users. They appreciate the feature-rich form builder that allows for creating various types of forms with ease. Additionally, the platform's premium form design tools enable users to craft visually appealing and professional forms for different needs. Least Positive Sentiments Payment processing 36% Positive 40% Neutral 24% Negative Users find Jotform's payment processing features useful for collecting payments directly through forms, with integrations such as PayPal and Venmo. They appreciate the convenience of handling payments and customer data in one platform. However, users express concerns about the high costs associated with payment plans, limited submission allowances, and the complexity of setting up payment integrations. Customer service 63% Positive 15% Neutral 22% Negative Reviewers appreciate Jotform's responsive and helpful customer service, which assists with handling sensitive data and technical issues. They find the support team generally good and the platform's security features reassuring. However, some users report slow response times, difficulty in reaching support, and occasional dissatisfaction with the quality of customer service. Email notifications 45% Positive 35% Neutral 20% Negative Users value Jotform's email notification features, which automatically send responses and confirmations, making form management easier. They appreciate the ability to customize email content and set up automated responses for different scenarios. However, some users find the email configuration process complex and wish for more flexibility in customizing notification settings. ## Jotform User Reviews ## Jotform customer ratings - Overall rating: 4.7/5 - Total reviews: 2,974 ### Rating distribution - 5 stars: 2,193 reviews (74%) - 4 stars: 655 reviews (22%) - 3 stars: 85 reviews (3%) - 2 stars: 16 reviews (1%) - 1 star: 25 reviews (1%) ### Secondary ratings - Ease of use: 4.7/5 - Value for money: 4.5/5 - Customer support: 4.5/5 - Functionality: 4.6/5 --- ### Simple, Customizable Research Forms—With Some Editing Quirks - Overall rating: 5/5 - Reviewer: Alan D. - Company size: Self-Employed - Reviewed: November 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I use Jotform for academic research; it gives me written confirmation of research consent and lets me do quantifiable research. #### Pros I like how simple it is to put questionnaires together and that I can set up automatic email replies. I can make my questionnaires and forms look exactly how I want, and I have a lot of fun with that. For academic research, Jotform gives me written confirmation of consent and lets me do quantifiable research. I also like how it interacts with Excel and that I can upload photographs. Setup takes a bit of time, but it’s not that bad, and I get used to it quickly. I would definitely recommend it, and I already have. #### Cons I find the editing format a little clunky, especially when I want to number points. If I split them across two text boxes, I can’t start the numbers in the next box with anything other than one, and that doesn’t work for me. The initial setup takes a bit of time, though I get used to it quickly. #### Vendor response Hi Alan, Thanks for sharing your experience. We're glad our platform makes it easy to create customized questionnaires for your academic research. We appreciate your recommendation. Regarding your feedback about the text editor and numbering across text boxes, feel free to reach out through our Contact Us page at https://www.jotform.com/contact/ and share more details about what you'd like to achieve. We'd be happy to take a closer look. Replied November 2026 --- ### Easy, Free, and Full of Possibilities - Overall rating: 4/5 - Reviewer: Babs R. - Industry: Arts and Crafts - Company size: 2-10 employees - Product usage: less than 1 year · weekly - Reviewed: November 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It helps with events for my company #### Ratings breakdown - Ease of use: 4/5 #### Pros That it's easy and free. A lot of possibilities #### Cons That you have to pay from a certain amount of subscriptions #### Vendor response Hi, Thanks for your excellent review. We're glad that you find our app easy to use. If you have any questions, feel free to create a Help Center thread from the Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. Replied November 2026 --- ### Easy Form Creation Keeps Data Organized - Overall rating: 5/5 - Reviewer: Pedro R. - Verified reviewer: Yes - Company size: 11-50 employees - Reviewed: November 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I use Jotform for data entry. #### Pros I like creating forms and being organized. I love that everything is easy, and Jotform is easy to navigate. #### Cons Love it all #### Vendor response Hi Pedro, Thanks for your 5-star review. We're glad to hear that you enjoy creating forms with Jotform and find the platform easy to navigate. If you have any questions, feel free to create a Help Center thread from the Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. Replied November 2026 --- ### User-Friendly Experience with a Great E-Sign Feature - Overall rating: 5/5 - Reviewer: Derek E. - Verified reviewer: Yes - Industry: Primary/ Secondary Education - Company size: 2-10 employees - Product usage: weekly - Reviewed: November 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have been trying to digitize our permission slip collection, and Jotform esign has been a huge help. It also helps us keep data in one place. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 #### Pros I love the user friendliness and e-sign feature! #### Cons It's a bit expensive, but I guess you pay for what you get! #### Vendor response Hi Derek, Thanks for sharing your experience. We're glad you enjoy our platform's e-sign feature and that it's helping you digitize permission slips and keep all your information organized in one place. We also appreciate your feedback about pricing. If you're considering upgrading, you can check our Pricing page at https://www.jotform.com/pricing/ and our Discounts page at https://www.jotform.com/discounts/ for available promotions and special offers, including discounts on annual plans that can help lower your costs. If you have any questions, feel free to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. Replied November 2026 --- ### Seamless App Integrations That Just Work - Overall rating: 5/5 - Reviewer: Michael S. - Industry: Consumer Services - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: November 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Gathering information #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 #### Pros I like how it integrates with other apps #### Cons There's only 10 signatures on free version #### Vendor response Hi, Thanks for sharing your experience. We're thrilled to hear our platform makes it easier to gather information and integrates with the other apps you use. We appreciate your feedback about the Monthly Signed Documents limit on the Starter (Free) plan. You can upgrade your account to increase this limit. Check out our guide to learn how: https://www.jotform.com/help/331-how-to-upgrade-my-account/ and visit our Pricing page: https://www.jotform.com/pricing/ to compare plans and find one that best suits your needs. If you have any questions, feel free to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. Replied November 2026 --- ### AI-Powered Form Creation That Saves Time - Overall rating: 5/5 - Reviewer: Christine Q. - Industry: Accounting - Company size: Self-Employed - Product usage: 1-3 years · a few times a year - Reviewed: November 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Collecting my clients information so it's easier to file taxes. #### Ratings breakdown - Ease of use: 5/5 #### Pros I love that I am able to use AI create my forms. It takes the hard work out of actually doing the back work #### Cons Hmm, i wish i could integrate norm into my CRM, Financial cents #### Vendor response Hi Christine, Thanks for your 5-star review. Thank you for your feedback! We're thrilled to hear that Jotform's AI-powered form creation makes the process easier and helps reduce the manual work involved in building forms. If you have any questions, feel free to create a Help Center thread from the Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. Replied November 2026 --- ### Highly Customizable Forms with Easy Uploads and Signatures - Overall rating: 5/5 - Reviewer: Caroline C. - Verified reviewer: Yes - Company size: 11-50 employees - Reviewed: November 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I use Jotform to fill out slips for our marina and gather customer and insurance information along with signed agreements. #### Pros I love how customizable Jotform is. It’s probably the best one I’ve found yet. I like the upload section and the signed section, including the ability for customers to upload and sign. I also like being able to download the information into Excel. #### Cons I can't think of anything major, but I wonder whether Jotform is mobile friendly or has an app; that would be cool. I can download the information into Excel, but it would be nice to use Google Sheets and upload documents to Google Drive. #### Vendor response Hi Caroline, Thanks for your 5-star review. We're delighted to hear that you find Jotform highly customizable and that it has become your preferred form solution. If you have any questions, feel free to create a Help Center thread from the Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. Replied November 2026 --- ### Great Pricing and Powerful Dashboard Metrics for Managing Many Electronic Forms - Overall rating: 5/5 - Reviewer: sophearith p. - Industry: Logistics and Supply Chain - Company size: 51-200 employees - Product usage: daily - Reviewed: November 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We are in the process of converting and integrating all paperwork into Jotform. #### Ratings breakdown - Ease of use: 3/5 - Customer support: 4/5 #### Pros The pricing and ability to host a multitude of electronic forms is key. The addition of providing metadata in the form of a well encompassed dashboard provides extremely useful metrics. #### Cons The UI could be better, doesn't feel intuitive. #### Vendor response Hi sophearith, Thanks for your 5-star review. We're glad to hear that you find value in Jotform's pricing and ability to host multiple electronic forms in one place. If you have any questions, feel free to create a Help Center thread from the Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. Replied November 2026 --- ### Better than DocuSign, Make Enterprise affordable now! - Overall rating: 3/5 - Reviewer: Albert C. - Industry: Financial Services - Company size: Self-Employed - Product usage: daily - Reviewed: November 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Integration to Claude and its helped me make application signing easier. #### Ratings breakdown - Ease of use: 4/5 #### Pros The simplicity for clients to complete e sign forms. #### Cons There are no monthly payment options for enterprise mode which makes it beyond frustrating. #### Vendor response Hi Albert, Thanks for your positive review. We're glad that you find our platform easy to use. Enterprise plans offer customized solutions for larger organizations, including multi-user collaboration, advanced user management, unlimited usage, enhanced security, and dedicated support. We'd also love to learn more about which Enterprise features you found most valuable or were particularly interested in using. Feel free to create a Help Center thread from the Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. Replied November 2026 --- ### Easy to Use with Tons of Integration Options - Overall rating: 5/5 - Reviewer: Andreea A. - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: November 2026 - Review source details: This review was submitted organically. No incentive was offered using it for my customer responses form and gathering data in a single database. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 #### Pros really easy to use and many integration options. It really offers a lot. #### Cons There's nothing to complain about. I love it. #### Vendor response Hi, Thanks for your 5-star review. We're glad to hear that you find Jotform easy to use and appreciate the wide range of integration options available. If you have any questions, feel free to create a Help Center thread from the Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. Replied November 2026 --- Showing 1 - 10 of 2974 Reviews [See All Reviews](https://www.softwareadvice.com/market-research/jotform-profile/reviews/) ## Jotform FAQs - What is Jotform used for? Jotform is primarily used for designing and publishing online forms. Users can build forms using templates and customize them with company branding. The platform also allows for integration with email marketing services, project management tools, and CRMs. Using Jotform, users can design forms to collect payments. - Is Jotform legal? Jotform offers an electronic signature feature that is legally binding in most countries. Jotform Sign is compliant with eSIGN and Uniform Electronic Transactions Act (UETA) regulations in the United States. It is also designed to meet similar regulations in the European Union. - What information does Jotform collect? Jotform collects specific customer data and website visitor data. This includes registration information, billing information, account settings, and form data. Data is stored securely, including personal information shared with Jotform. In some cases, Jotform uses third-party secure server providers for storing, such as Amazon Web Services and Google Cloud. - Is Jotform safe for personal information? Jotform is safe for personal information. It uses multiple layers of security to protect data collected via its forms. This includes using data encryption and a protected 256-bit SSL (Secure Socket Layer) connection that uses a SHA256 Certificate. Jotform is compliant with GDPR, CCPA, and HIPAA regulations. - Do you have to pay to use Jotform? You do not have to pay to use Jotform. It offers a free base plan equipped with most product features. The base plan has a limit of building five forms per month and accepting 100 form submissions per month. For companies that require more forms and submissions per month, Jotform offers bronze, silver, gold, and enterprise plans with monthly subscription fees. ## Jotform Popular Comparisons [Connecteam vs Jotform](https://www.softwareadvice.com/hr/connecteam-profile/vs/jotform/)[Docusign vs Jotform](https://www.softwareadvice.com/compare/367901-Docusign/vs/433821-jotform/)[Google Workspace vs Jotform](https://www.softwareadvice.com/marketing/google-workspace-profile/vs/jotform/)[Typeform vs Jotform](https://www.softwareadvice.com/market-research/jotform-profile/vs/typeform/)[SurveyMonkey vs Jotform](https://www.softwareadvice.com/market-research/jotform-profile/vs/surveymonkey/)[Jotform Sign vs Jotform](https://www.softwareadvice.com/market-research/jotform-profile/vs/jotform-sign/)[monday AI Work Platform vs Jotform](https://www.softwareadvice.com/market-research/jotform-profile/vs/monday-com/)[Wrike vs Jotform](https://www.softwareadvice.com/market-research/jotform-profile/vs/wrike/)[Cognito Forms vs Jotform](https://www.softwareadvice.com/form-builder/cognito-forms-profile/vs/jotform/)[PandaDoc vs Jotform](https://www.softwareadvice.com/market-research/jotform-profile/vs/pandadoc/)[FormAssembly vs Jotform](https://www.softwareadvice.com/form-builder/form-assembly-profile/vs/jotform/)[TrueContext vs Jotform](https://www.softwareadvice.com/market-research/jotform-profile/vs/prontoforms/)[123FormBuilder vs Jotform](https://www.softwareadvice.com/survey/123formbuilder-profile/vs/jotform/)[GoFormz vs Jotform](https://www.softwareadvice.com/survey/goformz-profile/vs/jotform/)[Square 9 vs Jotform](https://www.softwareadvice.com/market-research/jotform-profile/vs/square-9/)[Zoho Forms vs Jotform](https://www.softwareadvice.com/market-research/jotform-profile/vs/zoho-forms/)[Formaloo vs Jotform](https://www.softwareadvice.com/app-building/formaloo-profile/vs/jotform/)[SmartSurvey vs Jotform](https://www.softwareadvice.com/market-research/jotform-profile/vs/smartsurvey/)[Droplet vs Jotform](https://www.softwareadvice.com/workflow/droplet-profile/vs/jotform/) [Compare All Alternatives](https://www.softwareadvice.com/market-research/jotform-profile/alternatives/) Stuck Between Options? 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