--- title: "Jotform vs SurveyMonkey - 2026 Comparison - Software Advice" description: "Jotform vs SurveyMonkey - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization." source_url: "https://www.softwareadvice.com/market-research/jotform-profile/vs/surveymonkey/" page_type: "comparison" language: "en" --- [Home](https://www.softwareadvice.com/) / [Survey Software](https://www.softwareadvice.com/survey/) / Jotform vs SurveyMonkey Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Updated October 5, 2026 # Jotform vs. SurveyMonkey: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Updated October 5, 2026 # Jotform vs. SurveyMonkey: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Product comparison Compare up to 3 products side-by-side + Add product [](https://www.softwareadvice.com/market-research/jotform-profile/) [Jotform](https://www.softwareadvice.com/market-research/jotform-profile/) 4.7 [(2927)](https://www.softwareadvice.com/market-research/jotform-profile/reviews/) Starting Price $39.00per month Free trial Free version Pros: - Data collection and reporting - Integration with other tools Cons: - High pricing plans - Complexity for new users Who uses Jotform Based on 2927 reviews - Popular among: Small businesses - Most common industries: Health & Medicine (12%), Professional Services (11%) and Public, Non-profit, & Religious Organizations (10%) - Top use case: Forms Automation (37%) 84% of users recommend this product [](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/) [SurveyMonkey](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/) 4.6 [(10513)](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/reviews/) Starting Price $30.00per month Free trial Free version Pros: - Ease of Use - Data Collection Cons: - Pricing - Question and Answer Who uses SurveyMonkey Based on 10513 reviews - Popular among: Small businesses - Most common industries: Health & Medicine (13%), Education & Learning (12%) and IT & Software Development (11%) - Top use cases: Survey (16%), Customer Experience (6%) and Customer Satisfaction (6%) 81% of users recommend this product [](https://www.softwareadvice.com/market-research/jotform-profile/) Jotform 4.7 [(2927)](https://www.softwareadvice.com/market-research/jotform-profile/reviews/) [](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/) SurveyMonkey 4.6 [(10513)](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/reviews/) + Add product Add product ## User satisfaction * * * 4.7 Based on 2,927 reviews Ease of use 4.7 Value for money 4.5 Customer support 4.5 Functionality 4.6 4.6 Based on 10,513 reviews Ease of use 4.6 Value for money 4.4 Customer support 4.3 Functionality 4.5 ## User interface * * * ## Key features Features selected based on 13,440 reviews from Survey * * * Alerts/Notifications 4.5 Autofill 4.7 Conditional Logic 4.4 Convert to PDF 4.5 Customizable Branding 4.5 Customizable Questions N/A Alerts/Notifications N/A Autofill N/A Conditional Logic N/A Convert to PDF N/A Customizable Branding N/A Customizable Questions 4.6 ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ## Integrations * * * [ AirtableIntegration rated 4.9 from 20 reviews ](https://www.softwareadvice.com/project-management/airtable-profile/)[ Google Analytics 360Not enough reviews ](https://www.softwareadvice.com/bi/google-analytics-profile/)[ StripeIntegration rated 4.6 from 30 reviews ](https://www.softwareadvice.com/product/49509-Stripe/) [ Microsoft ExcelIntegration rated 4.7 from 22 reviews ](https://www.softwareadvice.com/productivity/microsoft-excel-profile/)[ SlackNot enough reviews ](https://www.softwareadvice.com/remote-support/slack-profile/)[ ZapierNot enough reviews ](https://www.softwareadvice.com/cloud-management/zapier-profile/) ## Reviews * * * Christopher V.HUMAN RELATIONSNon-Profit Organization Management, 2-10 employees "Robust App Integrations: It connects seamlessly with hundreds of external tools—including Google Workspace (Drive, Sheets), cloud storage, CRM systems, and major payment processors like PayPal and Stripe." Jul 18, 2026 Christopher V.HUMAN RELATIONSNon-Profit Organization Management, 2-10 employees "Email Notification Delays: Users occasionally report that automated email notifications—such as sending a copy of the submission to the form filler or alerting the creator—can sometimes lag or get caught in spam filters due to the high volume of automated mail Jotform sends." Jul 18, 2026 Ashley G.HR ManagerMaritime, 51-200 employees "SurveyMonkey offers a wide variety of question types and formatting choices, making it easy to design surveys for virtually any purpose, from employee engagement and customer feedback to event registrations and market research." May 19, 2026 Parker W.TeacherEducation Management, 201-500 employees "Some of the cooler features feel locked away unless you pay for the higher plans, which can be annoying if you just want to add a bit more customization or get deeper insights without upgrading." Apr 27, 2026 ## Customer support * * * Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat ## Training options * * * In Person Live Online Webinars Documentation Videos In Person Live Online Webinars Documentation Videos ## Popular Comparisons * * * [Connecteam vs Jotform](https://www.softwareadvice.com/hr/connecteam-profile/vs/jotform/)[Google Workspace vs Jotform](https://www.softwareadvice.com/marketing/google-workspace-profile/vs/jotform/)[UmfrageOnline vs SurveyMonkey](https://www.softwareadvice.com/compare/157864-surveymonkey/vs/449992-Enquetes-Maken/)[Google Forms vs SurveyMonkey](https://www.softwareadvice.com/forms-automation/google-forms-profile/vs/surveymonkey/)