# Jotform vs SurveyMonkey - 2026 Comparison - Software Advice

> Jotform vs SurveyMonkey - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization.

Source: https://www.softwareadvice.com/market-research/jotform-profile/vs/surveymonkey

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Jotform vs SurveyMonkey

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Updated June 12, 2026

# Jotform vs. SurveyMonkey: 2026 Comparison

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Updated June 12, 2026

# Jotform vs. SurveyMonkey: 2026 Comparison

Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free.

Free Expert Guidance

Real Human Advice

1M + Businesses Helped

Product comparison

Compare up to 3 products side-by-side

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Add product

[](https://www.softwareadvice.com/market-research/jotform-profile/)

[Jotform](https://www.softwareadvice.com/market-research/jotform-profile/)

4.7

[(2895)](https://www.softwareadvice.com/market-research/jotform-profile/reviews/)

Starting Price

$39.00per month

Free trial

Free version

Pros:

-   Data collection and reporting
-   Integration with other tools

Cons:

-   High pricing plans
-   Complexity for new users

Who uses Jotform

Based on 2895 reviews

-   Popular among: Small businesses
-   Most common industries: Health & Medicine (12%), Professional Services (11%) and Public, Non-profit, & Religious Organizations (10%)
-   Top use case: Forms Automation (37%)

84% of users recommend this product

[](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/)

[SurveyMonkey](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/)

4.6

[(10458)](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/reviews/)

Starting Price

$30.00per month

Free trial

Free version

Pros:

-   Ease of Use
-   Data Collection

Cons:

-   Pricing
-   Question and Answer

Who uses SurveyMonkey

Based on 10458 reviews

-   Popular among: Small businesses
-   Most common industries: Health & Medicine (13%), Education & Learning (12%) and IT & Software Development (11%)
-   Top use cases: Survey (16%), Customer Experience (6%) and Customer Satisfaction (5%)

81% of users recommend this product

[](https://www.softwareadvice.com/market-research/jotform-profile/)

Jotform

4.7

[(2895)](https://www.softwareadvice.com/market-research/jotform-profile/reviews/)

[](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/)

SurveyMonkey

4.6

[(10458)](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/reviews/)

+

Add product

Add product

## User satisfaction

* * *

4.7

Based on 2,895 reviews

Ease of use

4.7

Value for money

4.5

Customer support

4.5

Functionality

4.6

4.6

Based on 10,458 reviews

Ease of use

4.6

Value for money

4.4

Customer support

4.3

Functionality

4.5

## User interface

* * *

## Key features

Features selected based on 13,353 reviews from Survey

* * *

Alerts/Notifications

4.5

Autofill

4.7

Conditional Logic

4.4

Convert to PDF

4.5

Customizable Branding

4.5

Customizable Questions

N/A

Alerts/Notifications

N/A

Autofill

N/A

Conditional Logic

N/A

Convert to PDF

N/A

Customizable Branding

N/A

Customizable Questions

4.6

### Wondering if these products fit your needs?

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LexiAdvisor for 8 years

### Wondering if these products fit your needs?

Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes.

LexiAdvisor for 8 years

## Integrations

* * *

[

AirtableIntegration rated 4.9 from 20 reviews

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Google Analytics 360Not enough reviews

](https://www.softwareadvice.com/bi/google-analytics-profile/)[

StripeIntegration rated 4.5 from 29 reviews

](https://www.softwareadvice.com/product/49509-Stripe/)

[

Microsoft ExcelIntegration rated 4.7 from 21 reviews

](https://www.softwareadvice.com/productivity/microsoft-excel-profile/)[

SlackNot enough reviews

](https://www.softwareadvice.com/remote-support/slack-profile/)[

ZapierNot enough reviews

](https://www.softwareadvice.com/cloud-management/zapier-profile/)

## Reviews

* * *

Travis B.PastorNon-Profit Organization Management, 201-500 employees

"We've used it to create pipelines for several projects, as it can integrate with other applications like Planning Center and CRM tools like Go High Level."

May 18, 2026

TP

Tarrin P.PresidentNon-Profit Organization Management, Self-Employed

"The operational downside is that we then have to identify and refund the duplicate charge. While refunds are straightforward to process, the original merchant processing fees are still incurred, which means we lose money on transactions that were never meant to be duplicated in the first place."

Apr 15, 2026

Michelle R.ResearcherResearch, 1001-5000 employees

"SurveyMonkey is a fantastic, "point-and-click" survey software that allows users to create very high-quality and tailored surveys for a wide range of uses, from training satisfaction to polling and ranking."

May 10, 2026

Parker W.TeacherEducation Management, 201-500 employees

"Some of the cooler features feel locked away unless you pay for the higher plans, which can be annoying if you just want to add a bit more customization or get deeper insights without upgrading."

Apr 27, 2026

## Customer support

* * *

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

## Training options

* * *

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos

## Popular Comparisons

* * *

[Connecteam vs Jotform](https://www.softwareadvice.com/hr/connecteam-profile/vs/jotform/)[Google Workspace vs Jotform](https://www.softwareadvice.com/marketing/google-workspace-profile/vs/jotform/)[UmfrageOnline vs SurveyMonkey](https://www.softwareadvice.com/compare/157864-surveymonkey/vs/449992-Enquetes-Maken/)[Google Forms vs SurveyMonkey](https://www.softwareadvice.com/forms-automation/google-forms-profile/vs/surveymonkey/)