# Knowledge360 Software Reviews, Demo & Pricing - 2026 > Review of Knowledge360 Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/market-research/knowledge360-profile --- [Home](https://www.softwareadvice.com/) / [Market Research Software](https://www.softwareadvice.com/market-research/) / Knowledge360 Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Knowledge360 2026: Benefits, Features & Pricing Wondering if Knowledge360 is right for your organization? Our Market Research Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Knowledge360 4.6 [(5)](https://www.softwareadvice.com/market-research/knowledge360-profile/#reviews) Pricing Pricing available upon request ### About Knowledge360 Knowledge360 is a business intelligence solution that helps organizations in consumer products, healthcare, insurance, aerospace, manufacturing, and publishing industry streamline operations related to data collection, discovery and analysis. It enables team members to use AI, machine learning and natural language processing (NLP) technologies to generate and collaborate on market and competitive analytics. Knowledge360 allows employees to use the semantic and Boolean search functionality to identify internal and external information across documents, presentations and PDFs. It lets business leaders build custom dashboards and conduct SWOT analysis to detect, understand and visual overall market position and identify differences and similarities between competitors. Additionally, it lets team members collaborate and communicate across several global teams and departments, such as sales, operations, compliance, marketing and customer service. Knowledge360 offers integration with several third-party solutions, such as Slack, Google Drive, Salesforce and Tableau. It is available on monthly subscriptions and support is extended via live chat, phone, email and FAQs. Wondering if Knowledge360 is right for your organization? Our Market Research Software selection experts can help you in 15 minutes or less. ## Knowledge360 User Interface ## Popular Knowledge360 Alternatives Main Product Knowledge360 4.6 [(5)](https://www.softwareadvice.com/market-research/knowledge360-profile/#reviews) Ratings Breakdown - 4.40Ease of use - 4.50Value for money - 5.0Customer support - 4.40Functionality Pricing Available upon request Get Price Alternative Product [Kompyte](https://www.softwareadvice.com/competitive-intelligence/kompyte-profile/) 4.6 [(37)](https://www.softwareadvice.com/competitive-intelligence/kompyte-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.47Value for money - 4.27Customer support - 4.62Functionality Pricing Starting at $300.00 per year Get Price Alternative Product [Google Cloud](https://www.softwareadvice.com/compliance/google-cloud-platform-profile/) 4.7 [(2286)](https://www.softwareadvice.com/compliance/google-cloud-platform-profile/reviews/) Ratings Breakdown - 4.48Ease of use - 4.42Value for money - 4.31Customer support - 4.60Functionality Pricing Available upon request Get Price Alternative Product [Splunk Enterprise](https://www.softwareadvice.com/aiops-platforms/splunk-enterprise-profile/) 4.6 [(262)](https://www.softwareadvice.com/aiops-platforms/splunk-enterprise-profile/reviews/) Ratings Breakdown - 4.14Ease of use - 4.26Value for money - 4.25Customer support - 4.52Functionality Pricing Available upon request Get Price Alternative Product [Workday Adaptive Planning](https://www.softwareadvice.com/nonprofit/workday-adaptive-planning-profile/) 4.5 [(231)](https://www.softwareadvice.com/nonprofit/workday-adaptive-planning-profile/reviews/) Ratings Breakdown - 4.20Ease of use - 4.34Value for money - 4.44Customer support - 4.35Functionality Pricing Available upon request Get Price Alternative Product [SAP Analytics Cloud](https://www.softwareadvice.com/bi/sap-analytics-cloud-profile/) 4.4 [(119)](https://www.softwareadvice.com/bi/sap-analytics-cloud-profile/reviews/) Ratings Breakdown - 4.15Ease of use - 4.23Value for money - 4.35Customer support - 4.31Functionality Pricing Starting at $36.00 per month Get Price ## Knowledge360 Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Knowledge360 Features - Popular features found in Market Research Benchmarking Customizable Templates Data Import/Export Data Visualization Panel Management Question Branching Reporting & Statistics Statistical Analysis Survey/Poll Management - More features of Knowledge360 Access Controls/Permissions Activity Dashboard Ad hoc Query Ad hoc Reporting Alerts/Escalation Alerts/Notifications Charting Collaboration Tools Competitive Analysis Customizable Reports Dashboard Data Connectors For Sales Teams/Organizations Keyword Tracking Machine Learning Metadata Management Monitoring Natural Language Processing Performance Metrics Predictive Analytics Publishing/Sharing Real-Time Analytics Real-Time Data Real-Time Monitoring Reporting/Analytics Role-Based Permissions Scorecards Search/Filter Social Media Monitoring Strategic Planning Tagging Template Management Third-Party Integrations Trend Analysis Trend/Problem Indicators Visual Analytics Website Monitoring ## Knowledge360 Integrations Slack Integration rated undefined from -1 review Quip Integration rated undefined from -1 review Microsoft Viva Engage Integration rated undefined from -1 review edgar Integration rated undefined from -1 review Microsoft SharePoint Integration rated undefined from -1 review Meta for Business Integration rated undefined from -1 review See all 17 integrations ## Knowledge360 User Reviews Overall Rating 4.6 Ratings Breakdown 5 60% 4 40% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.4 Value for money 4.5 Customer support 5.0 Functionality 4.4 Have you used Knowledge360 and would like to share your experience with others? SB Shriharsha B. Verified reviewer Medical Devices 1001-5000 employees Used daily for less than 12 months Review source Reviewed June 2019 One Stop Shop for Competitive Intelligence 5 My overall experience right from the evaluation to launch phase has been exceptional. The team behind this tool provides excellent support and is always on hand to address queries. This had helped us to customize the tool and filter out the noise to enable faster decision making and also saves us a huge amount of time which was previously spent on gathering information. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: 1) Easy to set-up with built-in widgets and templates 2) Economical and doesn't burn a hole in your budget 3) Access to a multitude of publicly available information across the competitive ecosystem 4) Easy alerts for those who are time-crunched 5) Saves a lot of time and effort spent in gathering news, intelligence and documents 6) Can be a central repository for all types documents and field intel for an organization 7) Efficient in helping identify the implications of intelligence by enabling easy piecing together of information. Cons: 1) Fair bit of learning curve as there are so many features 2) Odd-chances of not functioning in some regions due to internet censorship 3) Customization requires fair bit of time and efforts, but nothing too significant Read More RL Ricardo L. Verified reviewer Defense & Space 51-200 employees Used other for less than 12 months Review source Reviewed March 2021 Love K360~ 5 Love the company, especially the people. We are using K360 to replace google alerts. K360 let's us monitor all of our competitors in one easy place. It has saved us significant time. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: K360 is customizable and feature rich. We are able to tailor to suit our needs. Cons: K360 is really geared for enterprise applications vs project by project. Not a big deal, but would love for my entire team of analysts to have admin privileges. Vendor Response Glad you are able to move away from, the all too common challenge of managing an inbox full of Google Alerts to an organized custom dashboard. Think of the time saved now that you aren't searching through 1,000s of email alerts and how easy it is to share information with your team. I will pass along your kind words to our Customer Success Team. They truly understand the needs of today's M/CI team. Yes, having the right tool is a key piece of the puzzle but so is a dedicated partner committed to your success collecting, connecting and sharing market and competitor intelligence. Replied March 2021 Read More JH John H. Verified reviewer Medical Devices 10000+ employees Used weekly for less than 12 months Review source Reviewed March 2021 John Healy 4 We are able to better connect our global organization. Ratings Breakdown 4 Ease of use 5 Customer support 4 Functionality Pros: I like how we are able to establish a document repository specifically tailored to industry and competitive intelligence. This is something we have not been able to do in the past. Cons: I get the sense there are barriers to information the further away we get from the United States. I would challenge the team to look into how we can collect competitive intelligence in China and eastern Europe. Reasons for choosing Knowledge360 Cost position. Read More BR Ben R. Verified reviewer Hospital & Health Care 201-500 employees Used monthly for less than 2 years Review source Reviewed March 2021 A Good Market Intelligence Product 4 The product support has been great. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: The dashboarding functionality is probably our most used function. However, competitor email updates and profile data is also very helpful. Cons: The dashboard function that tracks competitor data can be clunky sometimes. The tagging of words is very helpful but sometimes it still misses the mark. Vendor Response Ben R., Thanks for the review. The ability to create unlimited custom dashboards without any developer costs is a very popular feature of K360. And yes, sometime our tagging misses the mark. Our team is always working to improve our NLP and machine learning. Remember, the more you use it the better trained it will become. Replied October 2021 Read More SC Shannon C. Verified reviewer Information Technology and Services 201-500 employees Used daily for less than 6 months Review source Reviewed February 2019 Knowledge 360 from Cipher 5 Great company to work with and easy to do business with. The value of this software is well beyond the price you'll pay. Transparent pricing. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Flexible confirguration options Once the system is setup, much of the work is automated Fantastic customer support Cons: The battlecard templates are pretty rudimentary, but I was able to find a work around by uploading my own battlecard images. Read More Showing 1 - 5 of 5 Reviews ## Other Top Recommended Market Research Software [SurveyMonkey](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/) **4.6** (10458) Recently recommended **0** times [Jotform](https://www.softwareadvice.com/market-research/jotform-profile/) **4.7** (2893) Recently recommended **0** times [Semrush](https://www.softwareadvice.com/marketing/semrush-profile/) **4.6** (2318) Recently recommended **0** times [Typeform](https://www.softwareadvice.com/hr/typeform-profile/) **4.7** (968) Recently recommended **0** times Stuck Between Options? Our experts can help you compare Knowledge360 with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice