About mQuest

mQuest is a survey management solution that helps businesses collect data from customers and streamline market research, lead capture and point-of sale (POS) operations. Professionals can use the dashboard to configure role-based access and assign surveys or tasks to specific participants.

mQuest allows organizations to collect information through custom questionnaires and store them in a centralized database for future reference. Managers can generate analytical reports, evaluate collected data and receive push notifications about new interviewees. Additionally, it lets users perform audits related to products, quality management, operational processes and more.

mQuest enables businesses to capture the contact information of prospects and automatically ...


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Supported Operating System(s):

19 Reviews of mQuest

Average User Ratings

Overall

4.74 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(14)

14

4 stars

(5)

5

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 19 results

August 2019

Jan from uintent GmbH

Company Size: 11-50 employees

Industry: Design

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2019

Great tool for capturing quantitative user feedback even while offline

Overall, it is a great tool to gather quantitative feedback - the export options through the dashboard are expansive and we can directly use the data from the server to analyse in SPSS, Excel or R

Pros

We use mQuest frequently to capture user feedback while benchmarking cars for automotive OEMs. Often on German roads, internet connectivity is not sufficient for constant connection with a database server and the mQuest app offers the option to store data locally on the device and to sync later. Also, support from the mQuest team is superb! They do not only take your scripts and implement them but also check them for inconsistencies. We have worked with the team for several years now and can say that it has been a very productive cooperation - we benefited greatly from their cooperation and ideas.

Cons

Scripting survey is not a self-service job (for us) - but the team at mQuest is very responsive and helpful, so this really is not a big issue

August 2019

Birgit from PRESENT PERFECT GmbH

Company Size: 11-50 employees

Industry: Marketing and Advertising

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2019

Very good service provider

Pros

the flexibility, very good and fast support

Cons

some functions are difficult to understanding

July 2021

Mirja from WiseWorx

Company Size: 1 employee

Industry: Management Consulting

Review Source: Capterra


Ease-of-use

4.0

Customer support

4.0

Functionality

3.0

July 2021

Optimist

Ansprechend und modern

Pros

Dass ich mich intuitiv gut zurechtfinden kann

Cons

Ich frage mich wie gut sich das Arbeiten im Fall einer Skalierung an Mitarbeitende übertragen lässt

September 2019

Alexander from IFAK Institut GmbH und Co. KG

Company Size: 51-200 employees

Industry: Market Research

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

September 2019

mQest usage in an interview

Pros

easy handling, innovativ good presentation of even difficult questions and question types, very good design opportunities, very good search algorithms, flexible, almost any customer request can be represented, suitable for Android and iOS very good service by cluetec,

Cons

is slightly more expensive than the Competition, unfortunately no web application

Reasons for Choosing mQuest

more modern more opportunities german speaking service

October 2019

Thomas from LINK Institut

Company Size: 51-200 employees

Industry: Market Research

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

October 2019

Best research tool for offline surveys

It's a good software and mostly quite easy to use. definitely our choice number one for offline research

Pros

The offline usage within mobile devices is a big pro!

Cons

filter definitions are not always easy to setup it would be nice if we could script a bit more - helper variables and things like that

Reasons for Choosing mQuest

I think the service and personal contact with mQuest was the main reason. the service is outstanding.