mQuest
About mQuest
mQuest Pricing
Our prices will be quoted individually due to your specific needs.
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for mQuest
1 - 5 of 19 Reviews
Jan
Design, 11-50 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
Great tool for capturing quantitative user feedback even while offline
Overall, it is a great tool to gather quantitative feedback - the export options through the dashboard are expansive and we can directly use the data from the server to analyse in SPSS, Excel or R
PROSWe use mQuest frequently to capture user feedback while benchmarking cars for automotive OEMs. Often on German roads, internet connectivity is not sufficient for constant connection with a database server and the mQuest app offers the option to store data locally on the device and to sync later. Also, support from the mQuest team is superb! They do not only take your scripts and implement them but also check them for inconsistencies. We have worked with the team for several years now and can say that it has been a very productive cooperation - we benefited greatly from their cooperation and ideas.
CONSScripting survey is not a self-service job (for us) - but the team at mQuest is very responsive and helpful, so this really is not a big issue
Birgit
Marketing and Advertising, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
Very good service provider
the flexibility, very good and fast support
CONSsome functions are difficult to understanding
Christopher
Retail, 501-1,000 employees
Used less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2019
Customer Card aquisition
The easy setup and self explanotary usage. Our customers were able to fill out the customer card form all by them self.
CONSThere was nothing that I didn't like. The customers understood the surface easily and were happy to sign up.
Alexander
Market Research, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
mQest usage in an interview
easy handling, innovativ good presentation of even difficult questions and question types, very good design opportunities, very good search algorithms, flexible, almost any customer request can be represented, suitable for Android and iOS very good service by cluetec,
CONSis slightly more expensive than the Competition, unfortunately no web application
Reason for choosing mQuest
more modern more opportunities german speaking service
Thomas
Market Research, 51-200 employees
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2019
Best research tool for offline surveys
It's a good software and mostly quite easy to use. definitely our choice number one for offline research
PROSThe offline usage within mobile devices is a big pro!
CONSfilter definitions are not always easy to setup it would be nice if we could script a bit more - helper variables and things like that
Reason for choosing mQuest
I think the service and personal contact with mQuest was the main reason. the service is outstanding.