SurveySparrow
About SurveySparrow
Awards and Recognition
SurveySparrow Pricing
Please contact SurveySparrow directly for pricing details.
Free trial:
Available
Free version:
Available
Most Helpful Reviews for SurveySparrow
1 - 5 of 108 Reviews
Nitin
Computer Software, 201 - 500 employees
Used unspecified
OVERALL RATING:
4
Reviewed April 2024
Great multi purpose survey tool.
Pratap
Verified reviewer
Higher Education, 51-200 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2022
Best survey building platform
Data and opinion collection is used to implement our best ideas into public. This collection of data and opinion is easily done by using the SurveySparrow. We can obtain feedback and opinions from the customers.
PROSSurveySparrow allows us to create most interactive and conversational surveys. The surveys created using SurveySparrow will get more responses from targetted participants. This platform has several types of templates in it which are used to create surveys instantly.
CONSSurveySparrow platform has some best features than other survey builders but they are only available for paid subscription only.
Reason for choosing SurveySparrow
Based on the subscription prices and familiarity among the users.
Reasons for switching to SurveySparrow
The SurveySparrow provides more features than SurveyMonkey. SurveySparrow allows us to create more responsive and conversational surveys.
Mohammad
Computer Software, 5,001-10,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2023
SurveySparrow is your best partner in making any survey.
One of the best that I have used on a person and on an organizational level. It really adds a great value to my work, manages received data in a wonderful manner.
PROSDashboards on this platform are great. Using the skip questions tool is great as well for email surveys where there is more coverage to more users.
CONSYou might need sometime to find your way with SurveySparrow unlike other applications.
Reason for choosing SurveySparrow
A bit complicated upon using, It does not have the required templates. Many advertisements.
Saurabh
Human Resources, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed January 2020
Missing key features!
It has been a roller coaster ride. There are high points of using them and lot of cons. They seem to lack the maturity required for handing huge workloads. My recommendation to others would be to clearly review the product and understand email limits etc before selecting them. If you are looking for email based surveying capability then stay away.
PROS1. Chat based survey capability 2. Open integration 3. SMS Text capability
CONS1. Poor chat (only) customer support. Takes hours to get a small thing done. 2. Lack of email marketing features. There is no way to send reminders easily or even segment audiences. 3. Lot of dependence on developers, which is a huge time suck. 4. Doesn't allow you to handle bulk loads such as deleting or copying an audience list. 5. Webhooks have trouble connecting to AWS public gateway.
Karina
Hospitality, 5,001-10,000 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Survey Sparrow: The Best Survey Platform
It was truly a great experience. The team at SurveySparrow is responsive and helpful.
PROSI love the eye catching appeal Survey Sparrow has compared to other survey platforms. It is easy to use, fun to customize, and even the user enjoys taking a survey!
CONSThere are some functions that take me a while to figure out when building a survey.
Reasons for switching to SurveySparrow
I was looking for something a little more reflective of the caliber of our brand.