Tremendous

RATING:

4.8

(169)

About Tremendous

Tremendous is a US-based fintech company founded in 2010. Our mission is to help businesses pay anyone in the world, easily and instantly. Thousands of businesses worldwide have sent millions of payments using Tremendous. Tremendous is the easiest way to distribute digital incentives and rewards globally. Use the Tremendous platform to instantly reward your recipients with gift cards, prepaid Visa® cards, cash, and more. We make it simple for companies big or small to buy, track, and manage incentives at scale. Customers can send rewards individually and in bulk with the Tremendous platform, or automatically by integrating with our API. We work with the world's top brands to support their specific use cases: market research, customer loyalty, health & wellness, employ...

Tremendous Pricing

Use of the Tremendous platform is free. Pay only for the rewards purchased

Free trial: 

Available

Free version: 

Available

Offer recipients an extensive catalogue of gift cards to choose from.

Tremendous Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

4.5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Tremendous

1 - 5 of 169 Reviews

Hayley

Computer Software, 2 - 10 employees

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed July 2022

Simple to use, great customer support!

User Profile

Ashley

Verified reviewer

Electrical/Electronic Manufacturing, 5,001-10,000 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2021

Great Gift Card Platform!

Tremendous is a huge improvement over our previous vendor for everyone on both sides of the gift card process. The set-up and training were easy. We get great customer support. We are getting better redemption rates and less complaints than with our previous vendor. The platform is so easy that my entire team is now enabled to order gift cards for themselves and do not have to go through an admin.

PROS

Tremendous is easy to use from both the perspective of the person ordering the gift cards and the recipient. There is no cost or fees to use Tremendous. You can make great looking custom emails with as many mail merge fields as you would like to easily send custom emails to many recipients at once. You can also add other actions like redirecting to a web page or video after the recipient claims. There are tons of gift card options and you can even limit them to a few options to fit your campaign. Finally, the best thing about Tremendous is that they can collect W9 tax info from your recipients that received large denomination cards so that you can easily issue 1099s at the end of the year.

CONS

There are few things that I really dislike about this platform. In fact several enhancements that I asked for or suggested were built and implemented in just the first few months of working with them! One dislike is that the recipients gift cards links are susceptible to theft if the email is compromised in some way and ends up in the wrong hands.

Reason for choosing Tremendous

Ease of use and they were the only platform I could find that included W9 collection and would not have to use a 3rd party.

Reasons for switching to Tremendous

Tremendous was easier to use, had a better process for W9 collection, and had better emails than our previous vendor.

Rishikesh

Market Research, 51-200 employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Excellent tool for sending incentives or vouchers for market research studies.

The overall experience is very good and wonderful. We like all the features of it, and use it almost weekly or monthly to send vouchers for completing our surveys. We have been using it in our organization for the past couple of years and are very satisfied with the overall usage. The bank transfer or wallet recharge feature is also very very smooth and very fast.

PROS

The ease of setting up an email campaign, customization of campaigns, and sending the vouchers to our customers/ respondents is the stand-out feature. Additionally, various voucher options are available, and the tracking feature of the incentives sent to various respondents is a huge benefit. We haven't started using the API function but from the reviews read we feel that this will make the incentive process much smoother. You also find almost all countries and voucher options on tremendous. Much more than the ones other competitors provide.

CONS

There is nothing that we don't like about Tremendous. The one thing that we want is if the vouchers are not getting utilized then after expiry how may vouchers has expired we want to know that number. Also, there is no feature of sending multiple vouchers in one batch file to multiple respondents from various countries using different templates, so one please add this feature.

Reason for choosing Tremendous

Same as mentioned above in the previous comment. No other reasons other than that.

Reasons for switching to Tremendous

They lacked features that were provided by Tremendous. They have limited voucher options and limited country options available. Also, they have complicated their product by introducing too many different sub-tools for each specific option. Unlike tremendous it has only one tool and one way of sending vouchers. In Xoxo, if you have to send an email with a voucher link then the option/tool used is different and if one has to send an online voucher without having a voucher link and directly the voucher code in the email then one has to use another tool or option. That way it is very complicated.

Cynthia

Market Research, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Love Using Tremendous!!

I love using Tremendous. It is so easy for our monthly reports. We have 4 different locations, and even one in London! I love that they have extra countries, multiple options for electronic gift cards, and making a campaign for all of our studies is so easy to use. You can always do reporting exports, but still get monthly reports emailed at the beginning of each month!

PROS

It is super easy to create campaigns, and even customize what you would like to do. They have added a texting feature, and even direct deposit (the latter for a fee). Customer service via chat or email is pretty quick to respond.

CONS

Sometimes it goes down, and our participants get frustrated. However, they will send out emails about what the issue is, and are pretty quick to fix it.

Reason for choosing Tremendous

It is easy to audit, use, and send out GC's quickly electronically. Plus, I don't have to question employees stealing physical cards.

Truman

Education Management, 51-200 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed January 2024

A simple solution to a complicated incentive process

PROS

Tremendous is a great platform for sending bulk gift cards. It has various applications, including marketing rewards, employee bonuses, and more. Personally, I use Tremendous to send payments to participants in my academic research studies. Before using Tremendous, I had to individually send gift cards to participants. This was a tedious process because I had to make sure that I was sending the desired gift card, with the appropriate amount, to the right email. Tremendous has revolutionized and completely simplified this process for me. Now, I simply collect participants' email addresses and copy these emails to Tremendous' rewards template. I then fill in the column for the reward amount. I then upload the template to my account and send out the reward. Simple as that. Tremendous allows you to select just one gift card or as many as you want (they literally have hundreds of gift card options). After you place an order, Tremendous will send individualized emails with a link to gift card recipients. Using the link, the recipient will be able to choose their desired gift card from the options you selected. In addition to the ease of sending bulk gift cards, Tremendous also makes it easy to track which participants have received their email and to resend an email in the case that the participant cannot find the reward email. In all, I highly recommend Tremendous!

CONS

Sometimes it can be difficult for participants to find their reward email. For example, Gmail usually filters reward emails to the "Updates" tab.