Upsiide
About Upsiide
Upsiide Pricing
Scalable pricing for every stage of growth.
Starting price:
$6,000.00 per year
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for Upsiide
1 - 5 of 15 Reviews
Anonymous
1 employee
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed August 2021
Efficient way to get grass-roots feedback
Upsiide makes it easy to get quick feedback on marketing and design concepts! It has an simple and intuitive interface.
CONSProbably not the most "scientific" results, but still gets you in the ballpark.
Hayden
Market Research, 201-500 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed August 2021
The "Tinder" of Concept Testing
Overall it's great! When we first started using Upsiide we had a ton of support ([SENSITIVE CONTENT] was amazing). The platform is easy to use and effective. Internally we call Upsiide "Tinder for Concept Testing" because it does a great job making concept testing an enjoyable experience for the participants and the researcher.
PROSThe most important aspect of Upsiide is its accessibility and usability. The platform has a simple interface that anyone can pick up and use. It's also very easy to program surveys in non-english speaking countries.
CONSWe had some serious trouble on a project where we leveraged Upsiides panel. The IR was lower than anticipated and our survey fielding was halted. We were told that the recruitment wasn't feasible which put us in a very difficult position. We would have much preferred a partner-like experience, where we could troubleshoot potential solutions together. I also noticed a change in the level of support we receive. When we started using Upsiide they offered a high level of personalized support, but recently they've pushed us to use their support system instead, which makes Upsiide feel more like a digital tool than a vendor relationship.
Vendor Response
Thanks for the review, Hayden! We think Upsiide's easy to use and incredibly intuitive interface is something that sets us apart from our competition, so it's great to see that you feel the same way. Client support is a big point of pride for us as well, so we're disappointed to hear that you have not been receiving the same level of care and assistance. We appreciate your feedback and will use this to better our team.
Replied August 2021
Anonymous
10,000+ employees
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed August 2021
Worth the Try
Easy to use and navigate, user-friendly.
CONSDoesn’t allow complex questions like skipping
Sarah
Banking, 10,000+ employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Perfect tool for idea/attribute screening
We use Upsiide when we have too many ideas and little direction on how to narrow them down. This has proven to be a successful tool, whether it be for testing names, marketing taglines or RTBS, product features, incentives, etc. Our stakeholders find the outputs extremely easy to understand, but also very powerful in how actionable they are.
PROSHow easy it is for the respondents, and for our stakeholders to understand and action the results.
CONSNothing! I like all of the features of upsiide and the outputs.
Vendor Response
Hi Sarah, this review made our day - thank you for taking the time to review your experience with Upsiide! We are really happy to see you are getting as much value from the platform as you are! Wishing you continued success. The Upsiide Team
Replied August 2021
Marin
Food & Beverages, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2021
Agile way to push for consumer centricity
Great way to have consumer feedbacks in a few hours in order to guide innovation throughout the process
CONSThe analysis could be seen as a bit simplistic. It's a good tool to have the big picture but then need for more diagnostic to understand the reason why
Reason for choosing Upsiide
Relationship with the team, easiness to set up, easiness to look at results for non-researchers, price