About Voxpopme

Voxpopme is a market research solution, which helps businesses collect customers' video reviews to gain qualitative insights into emotions, sentiments, experiences and other metrics. Professionals can share results with stakeholders to streamline decision-making processes.

Voxpopme uses sentiment analysis to automatically generate summaries of client responses. The system caters to multiple use cases such as net promoter score (NPS) surveys, in-store testing and focus groups, among others. Managers can generate showreels, and filter videos based on demographics to analyze targeted customer segments. Additionally, administrators can combine themes according to requirements and set up projects using templates.

Voxpopme enables organizations to visualize cus...


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6 Reviews of Voxpopme

Average User Ratings

Overall

4.33 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.0

Ratings Snapshot

5 stars

(2)

2

4 stars

(4)

4

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 6 of 6 results

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December 2020

Allison from Vatoca

Verified Reviewer

Company Size: 2-10 employees

Industry: Market Research

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

December 2020

Happy with VoxPopMe

Pros

It's easy to use once you have the hang of it, and we have gotten solid support when we run into trouble. It's enabled us to turn video highlight reels around very quickly, especially when using VoxPopMe's panel.

Cons

I wish that the process of embedding the widget into a survey (which must happen any time we're using participants outside of the VoxPopMe panel) was easier and didn't require programming skills.

Reasons for Choosing Voxpopme

We have tried similar products but none have been quite as easy/user friendly as VoxPopMe. Of course, the price point of VPM is higher than some other solutions, and the licensed model requires an investment, but if you have enough use for the tool then it definitely pays off.

October 2020

MIchelle from Mars Wrigley

Company Size: 10,000+ employees

Industry: Food & Beverages

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

October 2020

Superior UX and constantly innovating

I also really appreciate how agile and collaborative they are. They are always innovating and always partnering with other software and research tech solutions to make their customers lives easier.

Pros

The UX experience on this is the best I have found in its competitive set. And that really matters when trying to implement this tool into the organization. Super easy to use and their customer support is excellent.

Cons

They are a growing start up, so there are sometimes growing pains with that, but the team is super helpful and responsive whenever something doesn't go right

Reasons for Choosing Voxpopme

Costs, ease of use and collaboration from the company

October 2020

Cherie from Colgate-Palmolive

Company Size: 10,000+ employees

Industry: Consumer Goods

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

October 2020

Intuitive platform

Pros

The Voxpopme platform allows us to hear the voice of the consumer in a quick and easy to use manner

Cons

Voxpopme lacks the interactivity of some other research platforms; it's a one-way portal so you can pose questions upfront but can't engage directly with respondents

October 2020

Anonymous

Verified Reviewer

Company Size: 10,000+ employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

October 2020

Quick effective way to get close to consumers

Voxpopme helps me understand consumers' attitudes and behaviors in a quick and easy way. The insights I glean help in development of brand growth strategies. If a picture speaks a thousand words, imagine how many a relevant consumer-driven video speaks!!

Pros

I love the ability to see and hear from real consumers through an extremely user-friendly system and create show-reels that enable me to share the messages broadly through the organization.

Cons

One aspect of Voxpopme that I would like to see improved is the depth of consumers in the panel. Want to ensure there aren't 'professional' responders, but fresher people answering new questions. The software also has many useful tools, but still is pretty manual to extract the insights needed to answer the business question at hand.

December 2020

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Misty from Tunks

Verified Reviewer

Company Size: 11-50 employees

Industry: Restaurants

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Customer support

4.0

Functionality

4.0

December 2020

Voice your Opinion

My overall experience with Voxpopme is GREAT..Love this ..Dont see many survey sites like this one and that's a great thing.

Pros

I lime that you can record your very own opinions about things..Great way to express yourself by recording it.

Cons

Don't really like the way you have to put titles to your videos..And the way you have a time limit on your video

October 2020

Thomas from Liberty Mutual

Company Size: 10,000+ employees

Industry: Insurance

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2020

A fantastic tool for collecting qualitative data!

It's a really useful service that is fantastic for market research!

Pros

The software allows you to collect responses very quickly and cut them together easily!

Cons

It would be nice if there were a few more features in the video reel, but this is a minor issue!