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> Reviews of Zonka Feedback. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Zonka Feedback is a good fit for you!

Source: https://www.softwareadvice.com/market-research/zonka-feedback-profile/reviews

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Zonka Feedback Reviews

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[Overview](https://www.softwareadvice.com/market-research/zonka-feedback-profile/)

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# Zonka Feedback Reviews

## Reviews Summary

## Overall Rating

4.8

* * *

## Ratings Breakdown

5

(57)

4

(9)

3

(1)

2

(0)

1

(1)

## Secondary Ratings

Ease-of-use

4.7

Customer Support

4.9

Value for money

4.9

Functionality

4.7

* * *

### Pros

"Zonka Feedback offers easy navigation, comprehensive features, and a user-friendly platform"

"Overall, this product exceeds the ability to easily collate responses on surveys, giving us an edge to tailor our services to meet customer needs"

"Dollar for dollar, this is the best review software."

### Cons

"Moreover, when I contacted the support team they didn't want to give me a refund and now I am not even able to login to my account and my survey is not active !!!"

"For example, it took me 2 weeks to figure out that if I didn't have Zonka Feedback selected as a filter on the contact page I would not see their Zonka activity."

"The data analytics provided is okay but does not meet the needs of our organization"

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Zonka Feedback Reviews, Pros and Cons - 2026 Software Advice