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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.30 / 5 (143)

Ease-of-Use

4.5 / 5

Value for Money

4.0 / 5

Customer Support

4.5 / 5

Functionality

4.0 / 5

Last Review Written

October 9, 2020

Pros/Cons

  • Pros

  • Very easy to learn, very easy to continually use every day.

  • I love the level of detail in Falcon. The analytic tools are great and the engage platform is phenomenal. We are also equally impressed with the Listen tool.

  • Cons

  • Reporting dashboards are all well and good but the exportable reports do not offer enough of a visual representation of performance, it’s all excel.

  • The build component is awesome but would be even better if you could create a specific URL to your brand

Pricing

Pricing Range

Product Demo & Screenshots

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Advisor Recommendations & User Awards

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Additional Info

Ideal Customer Size

Small

Medium

Large

Operating Systems

Windows

Mac

Linux