6sense

RATING:

4.7

(20)

About 6sense

6sense is an account engagement platform that provides buyer journey insights to B2B organizations. It is designed to help sales, marketing, and customer success teams generate growth and revenue. This solution offers AI-driven capabilities including a proprietary intent network, contact and account scoring, omnichannel integration, campaign analytics, value metrics, plus more. 6sense's Property Intent Network provides account insights for millions of B2B web domains and billions of events. By identifying buying behavior across industries, it helps teams prioritize accounts and sales opportunities. The platform uses AI-powered account, lead, and contact scoring. 6sense also provides sales teams with suggested actions and next steps based on predictions. This solut...

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6sense Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for 6sense

1 - 5 of 20 Reviews

Clint

Computer Software, 201 - 500 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed March 2023

Evaluated 3 ABM Products and Picked 6Sense

User Profile

Almir

Verified reviewer

Computer Software, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Amazing Platform from Sales Teams

PROS

The insights provided by 6Sense have been incredibly valuable in uncovering new leads and active contacts for our sales team to engage with. However, what truly sets 6Sense apart is its exceptional support team. I cannot emphasize enough how fabulous they have been to work with. I have never encountered a team that I did not like, as they consistently go above and beyond to ensure that we are fully supported and utilizing the tool to its maximum capabilities. They are always ready to assist us with any outside-the-box requests and provide guidance in making the most of the platform. The dedication and expertise of the 6Sense support team are truly what make the company stand out as something special.

CONS

While using 6Sense, I have occasionally faced challenges in having all the required criteria before adding accounts. It would be beneficial to have a more streamlined process, such as the ability to add accounts simply by entering the Account Name. Alternatively, an AI-powered feature that assists in generating relevant information automatically would greatly reduce the manual effort involved.

User Profile

Jaimie

Verified reviewer

Computer Hardware, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2021

The foundation for Account Based Marketing

Amazing company with top notch support to go with it. The CSM feels like an extension of the internal team

PROS

The 6Sense platform provides a foundation for an account based marketing program and is a perfect platform for sales + marketing ABX/ABM. The ability to prioritize target accounts based on intent signals is key to making your sales and marketing efforts resonate with the right accounts, at the right time.

CONS

The UI is a bit clunky and SLOW. Sales often complain about the lag in refreshing the data and viewing segments in the platform so many reps do not sign in for that reason

Reason for choosing 6sense

Leader in intent data and had a much broader depth of tracking intent, plus paired with CRM predictive the data is super powerful. I don't think anybody in the intent space is doing this like 6Sense.

Anonymous

11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

1

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed January 2023

The UX/UI is extremely bad, the worst

Terrible experience

PROS

The data is really good. We compared it to Clearbit and 6sense outperformed it

CONS

If you don't use Salesforce, Hubspot, or Salesloft, you would have to do a lot of things manually. For some reason, they don't let you use their API to enrich data if you don't use one of the CRMs mentioned, which makes no senseTheir UX/UI is likely the worst I've ever seen, somewhere very close to SalesForce. A lot of things don't make any sense and those that do, still work unexpectedly sometimes. Like if you decide to upload a list of companies, you would have to specify which countries they operate in (no idea why), however, if you do this using they interface, you don't have to specify the countries lol. All they do to help with this is provide an Excel file with Macros that do some matching of countries to company name and websites and output a huge list that you'll have to break up into pieces, because 6sense won't let you upload more than 25k linesThis is likely the main reason they don't let you use the product prior to signing the contract. Terrible experience

Reason for choosing 6sense

Better data

Anonymous

201-500 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2021

Evaluated 3 ABM Products and Picked 6Sense

The sales team and onboarding team have been the greatest. The product has lived up to expectations and I would choose it over Demandbase and Terminus.

PROS

What really sold me on this product was the ease of building different segments. You have so many inputs that can be mixed to create really powerful audiences that others platforms can't provide. The predictive analytics are going to be a game changer for us and I'm excited to use that feature.

CONS

Their Salesforce user model is poor. If you have a large sales team you're going to need a lot of licenses if you want everyone to be able to see the data in the Salesforce iframe.

Reason for choosing 6sense

6Sense was the goldilocks of products. Terminus is too clunky with not enough features and Demandbase is high prices with a lot of features that I didn't find a lot fo value in. 6Sense sat right in between and provide us with a great base set of features at an awesome price.

Reasons for switching to 6sense

I used Terminus at a previous company and when I started in my new role with the opportunity to pick any ABM software I wanted I knew that I didn't want to repurchase Terminus.