--- title: "6sense Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of 6sense. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if 6sense is a good fit for you!" source_url: "https://www.softwareadvice.com/marketing/6sense-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Buyer Intent Software](https://www.softwareadvice.com/buyer-intent/) / [6sense](https://www.softwareadvice.com/marketing/6sense-profile/) / 6sense Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/marketing/6sense-profile/) Reviews [Alternatives](https://www.softwareadvice.com/marketing/6sense-profile/alternatives/) # 6sense User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 30 ### Secondary ratings - Ease of use: 4.3/5 - Customer support: 4.5/5 - Value for money: 4.5/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 20 reviews (67%) - 4 stars: 9 reviews (30%) - 3 stars: 0 reviews (0%) - 2 stars: 1 reviews (3%) - 1 star: 0 reviews (0%) ### Most mentioned pros - sense provides guides on digital Marketing and advertising and also integrates with multiple Partners which ease campaign tracking and successful market research and analysis. - Any issues that we have had their support team has been responsive and helpful with clarifying or getting it fixed right away. - Best customer team, best product, best product team, and an amazing customer community. ### Most mentioned cons - For smaller companies, the cost might be a bit hard to justify unless you’re really going to leverage all the features. - The UI is a bit clunky and SLOW. ## 6sense customer reviews Showing reviews 1-25 of 30 (page 1). ### Robust Intent and Digital Advertising Platform - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Amazing team - from set up to our CSM, 6sense always supports us in a quick and comprehensive manner. #### Cons Set up can be slow, in order to get things launched properly. It can be a struggle if you are looking for an immediate ROI. --- ### 6sense works - Overall rating: 5/5 - Reviewer: Sam S. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Functionality: 5/5 #### Pros It's very good for tracking the information that we need to make good choices. #### Cons I wish more users could have access to the software without upcharges. --- ### The UX/UI is extremely bad, the worst - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered Terrible experience #### Ratings breakdown - Ease of use: 1/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros The data is really good. We compared it to Clearbit and 6sense outperformed it #### Cons If you don't use Salesforce, Hubspot, or Salesloft, you would have to do a lot of things manually. For some reason, they don't let you use their API to enrich data if you don't use one of the CRMs mentioned, which makes no senseTheir UX/UI is likely the worst I've ever seen, somewhere very close to SalesForce. A lot of things don't make any sense and those that do, still work unexpectedly sometimes. Like if you decide to upload a list of companies, you would have to specify which countries they operate in (no idea why), however, if you do this using they interface, you don't have to specify the countries lol. All they do to help with this is provide an Excel file with Macros that do some matching of countries to company name and websites and output a huge list that you'll have to break up into pieces, because 6sense won't let you upload more than 25k linesThis is likely the main reason they don't let you use the product prior to signing the contract. Terrible experience #### Reasons for choosing 6sense Better data --- ### The best buyer intent tool in the market - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros 6Sense it's easily the best buyer intent tool out there, it's simple to use and it give you so much data! #### Cons It can be a little hard to use the notifications. --- ### Focusses our sales teams on the right opportunities - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Internet - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: July 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Functionality: 5/5 #### Pros 6sense is one tool we are using to focus our sales teams on the right opportunities by enriching leads with buyer intent data. It is pretty core to our ABM approach. We especially liked the different audiences we can set up to segment the different verticals of companies we are addressing. The product overall kept its promises (cons below) and onboarding and customer support were great in easing the setup. #### Cons 6sense can have some lags causing long loading times. Moreover, our sales team is partially complaining about the UX - which is certainly better than Salesforce UX but could be more intuitive. --- ### Excellent Sales enablement tool - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Telecommunications - Company size: 10000+ employees - Product usage: Used weekly for less than 2 years - Reviewed: July 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Good tool for effective Sales analystics. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Provides guidance for Sales effectiveness and enables Sales. Provides Account, Lead and Contact Score for Sales rep to focus on effective records. #### Cons Sometimes cause performance issues and locks records as it runs in batches. --- ### Great tool for marketing - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 201-500 employees - Product usage: Used daily for free trial - Reviewed: January 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros 6Sense has helped us so much with ABM, it is so cool to see buyer intent and keywords that people are searching for #### Cons There is nothing that I have found that I do not like yet --- ### Like magic for your sales team - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used weekly for less than 12 months - Reviewed: August 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Extremely useful info for understanding the intent and demands of target customers. Can get a deeper understanding of what leads are searching for, and when, so you can focus on how to target them. #### Cons Can be somewhat complicated to configure. --- ### Awesome Customer Support - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 201-500 employees - Product usage: Used weekly for less than 12 months - Reviewed: September 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We've really enjoyed working with the 6sense team thus far and the product definitely makes sense for our team. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Aside from being SO easy to use, our team has worked with 2 customer success managers who have been AWESOME. Very communicative and ready to tackle any project with creativity and expertise. #### Cons We've run into a bit of a roadblock integrating with other softwares but their team has been awesome troubleshooting! --- ### Working Towards a Great Product - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 501-1000 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Solid experience so far - support is main reason for rating. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros Installing was a breeze with 6Sense meeting with us to ensure everything went well. Post live support top notch. Product is working as expected with only a few minor issues. I expected the product to mature. #### Cons Documentation for installing needs to be more professional and kept up to date. --- ### 6Sense - the platform that brings sales and marketing together - Overall rating: 5/5 - Reviewer: Scott B. - Verified reviewer: Yes - Industry: Banking - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I had a great experience with 6Sense. They offer a superior product with great customer service. Sales teams are being asked to do more with less - 6Sense offers a consolidated platform that supports the entire sales funnel. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros 6Sense offers a robust ABM platform that can also pair nicely with software that new business sales people need to identify and pursue new deals. #### Cons 6Sense has some limitations when it comes to their global/international lead and contact data. In particular, cell phone numbers are limited. #### Reasons for switching to 6sense Capabilities and cost. Terminus was limited from an ABM standpoint. --- ### Why wasn't this around sooner?! - Overall rating: 5/5 - Reviewer: Veronica S. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered It has been amazing. Any issues that we have had their support team has been responsive and helpful with clarifying or getting it fixed right away. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The reliable, quality and actionable data provided as well as the ease of use of the platform. #### Cons There are some limitations with the search features and there is no sub-site data. You have to search by location of the contact to find anyone working at a location outside of the HQ. #### Reasons for switching to 6sense The reliability and quality of the data that is provided by 6sense. --- ### 6sense review 2025 - Overall rating: 4/5 - Reviewer: Natalie S. - Verified reviewer: Yes - Industry: International Trade and Development - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros 6sense provides guides on digital Marketing and advertising and also integrates with multiple Partners which ease campaign tracking and successful market research and analysis. #### Cons Ability to provide solution and resolution makes it a better platform. Therefore no dislike --- ### High expectations falling short - Overall rating: 2/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered Fully reliant on if people are even visiting your website. Not enough detail to make an impact after 3 months of use. #### Ratings breakdown - Ease of use: 1/5 - Functionality: 1/5 #### Pros Has some helpful insights, but haven't been able to convert any of the folks who are showing up as "warm" so not ROI yet. #### Cons I found the solution very difficult to learn how to use/navigate, and I don't understand what is different from this and our marketing solutions. --- ### 6Sense Is the Way to Go - Overall rating: 5/5 - Reviewer: Stephanie U. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered 6Sense has changed how we do work. We focus on targeting the right people in their respective buyers journey. This allows us to see who is ready to buy rather than focusing on people who aren't necessarily ready. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I enjoy getting important information that helps our business target the right people in the correct buying stage. #### Cons The only con I have is that I don't like posting LinkedIn ads through 6Sense or at all really. --- ### 6sense - Solid but pricey - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: January 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, I think 6sense is a great tool if you're serious about account-based marketing and want to be more data-driven in your approach. It’s not perfect, but it has definitely helped us prioritize better and align sales and marketing efforts. Just be ready for the price tag, it's pricey. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros 6sense does a excellent job of showing which companies may be in the market for our company's services. It provides clearer picture of who we should focus on, which is super helpful for prioritization. The intent data is surprisingly accurate. #### Cons Honestly, 6sense isn’t cheap. For smaller companies, the cost might be a bit hard to justify unless you’re really going to leverage all the features. --- ### Easy flow and great integrations. - Overall rating: 5/5 - Reviewer: Neville W. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros 6sense provides great information for your marketing efforts, tools integrate to our current stack and the reps and support are quick to respond and resolve any questions. #### Cons Wish we could do more in advertising, video ads would be a nice touch. --- ### Great tool for pulling large filtered lists of contacts - Overall rating: 4/5 - Reviewer: jonathan h. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Ive been using it for 1 year. I cant complain too much, but I do see a lack a quality in phone numbers. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Intent, list filters are in depth and have many options #### Cons You get a ton of numbers that are for the wrong person with the same name. --- ### The Key Piece of our ABX Engine - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love working with 6sense. They are a true partner in our business. We use 6sense for our ABX strategy and they are integral to how we work with our sales team. We have a robust product portfolio, so the ability to understand what our target accounts are researching helps our sales team know which conversations to have when. We've started using Sales Intelligence for contact acquisition and insights which has been an amazing resource for the team and helps them move faster and smarter. #### Cons 6sense is a great partner. Their products continue to evolve and get better. Sometimes there are features that launch that aren't quite there but there's always a fast follow-up that gets the products where they need to be. --- ### Driving Results and Efficiency with 6sense: A Game-Changer in B2B Marketing - Overall rating: 5/5 - Reviewer: Heidi L. - Verified reviewer: Yes - Industry: Computer Software - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2023 - Review source details: This review was submitted organically. No incentive was offered 6sense hit ever metric of an amazing innovative company. Best customer team, best product, best product team, and an amazing customer community. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The team at 6sense are some of the best people I have ever worked with. Their customer service and support is top notch! The product is the most impressive and useful tools I have ever used. It helps connect sales and marketing into one revenue team like never before. #### Cons I have no complaints. Cost might be a barrier to some. --- ### The foundation for Account Based Marketing - Overall rating: 4/5 - Reviewer: Jaimie B. - Verified reviewer: Yes - Industry: Computer Hardware - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered Amazing company with top notch support to go with it. The CSM feels like an extension of the internal team #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The 6Sense platform provides a foundation for an account based marketing program and is a perfect platform for sales + marketing ABX/ABM. The ability to prioritize target accounts based on intent signals is key to making your sales and marketing efforts resonate with the right accounts, at the right time. #### Cons The UI is a bit clunky and SLOW. Sales often complain about the lag in refreshing the data and viewing segments in the platform so many reps do not sign in for that reason #### Reasons for choosing 6sense Leader in intent data and had a much broader depth of tracking intent, plus paired with CRM predictive the data is super powerful. I don't think anybody in the intent space is doing this like 6Sense. --- ### Amazing Platform from Sales Teams - Overall rating: 5/5 - Reviewer: Almir B. - Verified reviewer: Yes - Industry: Computer Software - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The insights provided by 6Sense have been incredibly valuable in uncovering new leads and active contacts for our sales team to engage with. However, what truly sets 6Sense apart is its exceptional support team. I cannot emphasize enough how fabulous they have been to work with. I have never encountered a team that I did not like, as they consistently go above and beyond to ensure that we are fully supported and utilizing the tool to its maximum capabilities. They are always ready to assist us with any outside-the-box requests and provide guidance in making the most of the platform. The dedication and expertise of the 6Sense support team are truly what make the company stand out as something special. #### Cons While using 6Sense, I have occasionally faced challenges in having all the required criteria before adding accounts. It would be beneficial to have a more streamlined process, such as the ability to add accounts simply by entering the Account Name. Alternatively, an AI-powered feature that assists in generating relevant information automatically would greatly reduce the manual effort involved. --- ### 6Sense is a sales game changer - Overall rating: 5/5 - Reviewer: Laura B. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2023 - Review source details: This review was submitted organically. No incentive was offered Amazing! The team is top notch and provides the resource and expertise to make your company successful! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros 6Sense brings together CRM data, marketing engagement data, website activity and third party intent so sellers and marketers can understand the full picture of account engagement #### Cons email notifications could be improved by coming threads that are sent on the same day. --- ### Evaluated 3 ABM Products and Picked 6Sense - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Financial Services - Company size: 201-500 employees - Product usage: Used weekly for less than 6 months - Reviewed: September 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The sales team and onboarding team have been the greatest. The product has lived up to expectations and I would choose it over Demandbase and Terminus. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros What really sold me on this product was the ease of building different segments. You have so many inputs that can be mixed to create really powerful audiences that others platforms can't provide. The predictive analytics are going to be a game changer for us and I'm excited to use that feature. #### Cons Their Salesforce user model is poor. If you have a large sales team you're going to need a lot of licenses if you want everyone to be able to see the data in the Salesforce iframe. #### Reasons for choosing 6sense 6Sense was the goldilocks of products. Terminus is too clunky with not enough features and Demandbase is high prices with a lot of features that I didn't find a lot fo value in. 6Sense sat right in between and provide us with a great base set of features at an awesome price. #### Reasons for switching to 6sense I used Terminus at a previous company and when I started in my new role with the opportunity to pick any ABM software I wanted I knew that I didn't want to repurchase Terminus. --- ### Great platform for marketing and sales. - Overall rating: 5/5 - Reviewer: Ben F. - Verified reviewer: Yes - Industry: Computer Software - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros The predictive scoring is what I like the most about 6sense. It gives me the tools to deliver the right message to the right account, at the perfect time. My sales team also uses scoring and Slack alerts to prioritize accounts with surging intent. #### Cons I could see if you don't have a robust tech stack, i.e. Marketo, Slack, Salesforce, that the ease of use would not be great. Not related to the product, I have had four customer success managers within the last 1.5 years - which has been difficult. ## More reviews [Next reviews](https://www.softwareadvice.com/marketing/6sense-profile/reviews/?page=2) --- 6sense Reviews, Pros and Cons - 2026 Software Advice