Act-On vs Airtable

RATING:

4.3

(255)

Act-On has 255 reviews and a rating of 4.26 / 5 stars vs Airtable which has 1963 reviews and a rating of 4.65 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (255)
4.7 (1963)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
February 29, 2024
March 28, 2024
Pros/Cons
  • Pros

  • Great for hosting multiple account instances, dedicated IP address, and easy to navigate.
  • I have used and reviewed many tools, but i will say Act-On is my favorite. Easy to use, and the best customer service of any of it's competitors.
  • Cons

  • Locked into a major contract, which even with their lack of performance, is tough to leave. Their UI is really, really bad.
  • Main dislike: More personalization for our sales force to view how their customers are responding.
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  • Pros

  • Airtable is great, it has really powerful tools for creating tables that you can customize and adapt perfect to any need of your team.
  • A lot of nice built in features to force you to be organized about planning and recording adventures.
  • Cons

  • Airtable shows deleted words with a line crossing the words or sentences which could have been written in error.
  • At first it was so hard to grasp but when you get used to it, you forget about the hardship you had as a first time user.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos