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Act-On vs Statusbrew

Act-On vs Statusbrew

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Overall Rating
4.3 (254)
4.8 (85)
Ease-of-Use
4.1 / 5
4.6 / 5
Value for Money
3.9 / 5
4.6 / 5
Customer Support
4.3 / 5
4.8 / 5
Functionality
4.1 / 5
4.7 / 5
Last Review Written
August 12, 2024
February 13, 2023
Pros/Cons
  • Pros

  • Since the very beginning of our relationship with Act-On, they have been helpful and have always been improving the product. It is a very intuitive tool and makes marketing fun and effective.
  • Our sales team loves Act-On, and how much control they have over what they see, and we in marketing love the intuitive interface and the ease of setting up nurturing campaigns.
  • Customer support is excellent, and the constant release of point upgrades and additional, no-charge functionality is awesome. We have massively improved the quality and volume of qualified leads.
  • Cons

  • Locked into a major contract, which even with their lack of performance, is tough to leave. Their UI is really, really bad.
  • Overall I would give Act-On a low pass. The issues with customer service, slightly overpriced and the lack of proper development plagued my experience.
  • Unfortunently there was no integration with our Sage CRM so in ways we were automating but then just creating more manual work on our part because of the lack of integration.
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  • Pros

  • Excellent Features: Statusbrew offers some of the excellent features. Which are great such as Publishing, Audience, Engage, Listening and.
  • The new listening feature launched Statusbrew is just amazing. It is helping me a lot to listen to the conversations of my competitors and understand the trends in the market.
  • I like their all features Publish, Audience and Engage but the best part of this tool is its listening tool that helps me to know what people are talking about our brand.
  • Cons

  • I have been using Statusbrew from long and does not found anything to be disliked.
  • The only thing I dislike is that their design needs to be more simple as it took me some time to understand the different features offered by this tool.
  • Expensive as compared to other SMM tools so don't put any extra financial burden on me.
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Pricing Range
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$
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Product Demo & Screenshots
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos