ActiveCampaign vs Sprout Social

ActiveCampaign has 1404 reviews and a rating of 4.62 / 5 stars vs Sprout Social which has 462 reviews and a rating of 4.37 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.62 / 5 (1404)
4.37 / 5 (462)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
October 28, 2021
October 19, 2021
Pros/Cons
  • Pros

  • After the onboarding process is over with, you still have instant access to their help staff. The best: The help they give you.
  • I just migrated to Active Campaign about a month ago. It came highly recommended to me, and it's clear that A.C. has a lot of amazing features that can grow with me over the years.
  • Cons

  • It can't stop spam machines created by bad actors. Spam contacts can get in.
  • Pros

  • The interface is very clean, most tools are easily accessible for every feature available and also, the very stylish and friendly design really improves the user experience, makes it more enjoyable.
  • I love how the calendar setup works. Also the reporting it offers is so helpful in understanding what content is performing best, as well as providing an easy and beautiful report for clients.
  • Cons

  • Lack of support for enterprise. Difficult to scale up using this tool.
  • The problem with this Sprout Social is that it sometimes misfires when posting to Linkedin. Instagram posting is also little glitchy.
Pricing Range
Product Demo
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Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

FrontRunners

2021

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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