ActiveDEMAND Software


 

ActiveDEMAND is a web-based marketing tool designed specifically for marketing agencies. Subscriptions are based on the number of contacts loaded into the application rather than the number users, so agencies are able to create sub-accounts for each of their clients, complete with their unique branding.

With ActiveDEMAND, users can create an unlimited number of accounts to manage each of their clients’ marketing campaigns and track their performance based on traffic data, prospect conversions, and leads. The program can be whitelabeled so each agency’s brand remains visible in all communications with clients. Email templates and customizable landing pages are included with the system, contact lists can be segmented to create personalized messages for email campaigns, users are able to customize auto-responders and follow-up emails, and the system includes drag-and-drop widgets to create monthly reports. Call tracking is also integrated for better campaign performance metrics and ActiveDEMAND automatically captures this data for each marketing initiative.

 

Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

16 Reviews of ActiveDEMAND

 

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Software Advice Reviews (5)
More Reviews (11)

Showing 1-5 of 5

Amanda from The Salvation Army Hawaii Kroc Center
Specialty: Non-Profit
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2017

October 2017

Excellent product

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

We used ActiveDEMAND for about a year and it helped us organize our email especially. We were using all sorts of different things before.

Review Source
 
 

Matthew from Salvation Army Kroc Center Hawaii
Specialty: Non-Profit
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

October 2017

October 2017

Helpful and simple

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

The best part of this marketing platform has been the increased engagement with our customer base. We had no clue if we were winning with our own social media campaigns and this allowed us to get real data and metrics to better understand our reach!

Review Source
 
 

Kevin from POD Marketing Inc.
Specialty: Advertising

July 2015

July 2015

Incredibly Powerful - Incredible Customer Service

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

They're a younger company and so hungry to help their clients. They don't say no - instead, they find ways to help their clients achieve their objectives.

Likes Least

Learning process is a bit steep as I'm not a specialist in database programming, but once you get the hang of it, it's powerful.

Recommendations

Evaluate the support you get with the software. Too many companies offer little to no support and with ActiveDemand, it is literally the EXACT OPPOSITE.

 
 

Kevin from POD Marketing Inc.
Specialty: Advertising

July 2015

July 2015

Incredibly Powerful - Incredible Customer Service

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

They're a younger company and so hungry to help their clients. They don't say no - instead, they find ways to help their clients achieve their objectives.

Likes Least

Learning process is a bit steep as I'm not a specialist in database programming, but once you get the hang of it, it's powerful.

Recommendations

Evaluate the support you get with the software. Too many companies offer little to no support and with ActiveDemand, it is literally the EXACT OPPOSITE.

 
 

Kelly from DTE
Specialty: Manufacturing

June 2015

June 2015

ActiveDemand is a Great Marketing Tool

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The product is a very powerful tool for us in our marketing effort. It's really easy to setup email campaigns and focus on our customer contacts and generating new leads. We've learned a lot from ActiveDemand about marketing and what our customers are looking for from our website.

Likes Least

Because it is such a robust package, there is a learning curve involved with it. The staff at ActiveDemand are quick to help and provide the tools we need. They are very patient and really easy to work with. There have been a lot of things we have wanted in the software that they submit to their development team to get done for us. It's really nice to see a company focusing on constantly improving their products.

Recommendations

Make sure you have a good team together to evaluate a software package.

 
 
 
Showing 1-11 of 11

Mark from Flow Exchange Ltd
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

ActiveDEMAND allowed me very quickly to deploy my first email campaign delivering measurable results

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The ability to set up and deploy professional-looking campaigns very quickly.

Pros

The abilities of Active DEMAND appear to be only limited by my imagination or the courage of my Clients to use them. The process of Lead Nurturing with sophisticated logic and decision making, while I or my clients are sleeping is a huge labour saving feature. Automated reporting with my Agencies branding help me get credit where its due without ambiguity.

The ability to Copy/Clone campaigns, emails processes from one account to another is a hugh time saver when getting an account up and running.

Cons

Ther are several areas where the terms used are quite technical or ActiveDEMAND specific that could do with some contextual help on the screen to assist the newcomers to digital marketing. There a few key features, especially on the account, set up page that need to be right to deliver results. New users should book a Q&A Support session as soon as they sign up and I suggest AD labour several key points about the account set up.

Review Source: Capterra

  Response: JumpDEMAND, JumpDEMAND, Inc.

Date: June 2017

June 2017

 

Hi Mark! Thank you for taking the time to review ActiveDEMAND. We really appreciate your insights and comments.

 

Beth from Success Solutions, LLC
Number of employees: 1 employee Employees number: 1 employee

May 2017

May 2017

I have 30+years of legal experience and now work in the field of coaching and self-improvement

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The benefits I like from this software is the email and list capabilities as well as the capability to easily build landing pages for campaigns and events.

Pros

Easy to use for someone like me who is technologically challenged! I like how easy it is to create a landing page for an event sign up, etc.

Cons

What I like least is the Facebook posting. While I like the statistics I get using the software to post my Facebook posts, the post itself on Facebook does not always post correctly. Usually only posts a portion of the picture.

Review Source: Capterra

  Response: JumpDEMAND, JumpDEMAND, Inc.

Date: June 2017

June 2017

 

Hi Beth! Thank you for your review of ActiveDEMAND. We appreciate your comments and insight. It is always helpful to get feedback. Thanks again!

 

Lyz from Clockwork

May 2017

May 2017

Really difficult to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is reliable. When I set something to execute, I am confident that it will execute as planned.

Cons

Almost everything. I find the experience to be almost universally annoying and very disjointed.

Review Source: Capterra

  Response: JumpDEMAND, JumpDEMAND, Inc.

Date: June 2017

June 2017

 

Hi Lyz,

Thank you for taking the time to post your review of ActiveDEMAND. Comments and insight to the platform are always welcome and helpful. Thanks again!

 

Sue from Strongpoint Marketing

May 2017

May 2017

Using for almost a year - still learning

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Saves me time with the ability to save portions of the email for future use. Excellent list management.

Pros

Easy to use once you learn it. Good archiving system for saving items for future use. Superior support system. Chat support so helpful. Great that there's no contract period. Excellent value for the money.

Cons

Not easy to learn - needs better training materials - user manuals or resources. I don't seem to get what I need from the video tutorials. Needs better search capacity in resource area. Might be nice to start with a buddy-system for the first few emails. I like access to Sean but after awhile I feel I've asked too much. Maybe someone further down in the org would be able to answer my basic questions. Did that once and it worked great.

Review Source: Capterra

  Response: JumpDEMAND, JumpDEMAND, Inc.

Date: June 2017

June 2017

 

Hi Sue,

Thank you for your review of ActiveDEMAND. Your insight and comments are appreciated and feedback is always welcome. Thanks again!

 

Jorgen from Top Job Asphalt
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

Challenging and fun!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Automated marketing. Saves a lot of time and we are able to keep in contact with our customers better.

Pros

All of the functionality and the ability to build custom work-flows/campaigns. There are pre-built templates that have been very helpful and the support staff has been amazing.

Cons

There is a bit of a learning curve and some features are a little difficult to understand. Sometimes there seems to be a bit of a disconnect with the PipeDrive web hook.

Review Source: Capterra

  Response: JumpDEMAND, JumpDEMAND, Inc.

Date: June 2017

June 2017

 

Hi Jorgen,
Thank you for your review of ActiveDEMAND. Your insight and comments are appreciated. We are happy you are finding the platform fun. Feedback is always welcome.

Thanks again!

 

Victoria from Ascent360

May 2017

May 2017

Has all the features I need but not very intuitive

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Automatic email system. Setting up emails ahead of time and knowing they will send with no problem. I also like that it integrates with pipedrive

Cons

How difficult it is to navigate. I feel like you have to be a coder to full know how to utilize this software. I also want to be able to see when someone receives and email (in pipedrive)

Review Source: Capterra

  Response: JumpDEMAND, JumpDEMAND, Inc.

Date: June 2017

June 2017

 

Thank you for your comments. All email activity is visible directly in Pipedrive. Email Open, Email Sent, Email link click, even Asset Download are default activities that are posted directly into Pipedrive

 

Kevin

September 2016

September 2016

Incredible Value

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I was looking for something different, a competitive advantage for my agency. We are trying to be leading edge and I find Active Demand provides that to us. The features that Active Demand have has grown exponentially and their support is second to none. They really value their clients and work 24 hours to make sure they're happy.

I highly recommend trying out the software and seeing how it can help grow your agency.

Kevin

Review Source: GetApp
 

Jennifer from White Room Automation

April 2015

April 2015

All in one marketing automation great for small business

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

ActiveDEMAND has all the tools a small business needs to manage their online marketing. We used to use one tool for email marketing, another for social media, yet another for landing pages and more. With ActiveDEMAND, everything is in one spot and integrated. We can easily see what marketing campaigns are working and what needs to be adjusted.

Review Source: Capterra
 

Bev from CETA

March 2015

March 2015

Great for tracking campaigns

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

This product is great for mass mailouts and webinars. Being able to quantify the effectiveness of a campaign is a real plus. The tracking of pages viewed on my website is also excellent.

It runs slow and its useability is inefficient and time consuming.

Customer service and response time is excellent. I don't think these guys ever sleep.

Review Source: Capterra

  Response: JumpDEMAND, JumpDEMAND, Inc.

Date: April 2015

April 2015

 

We just added a bunch more server horsepower to ActiveDEMAND to improve response times. The platform is extra fast now. Try it out!

 

Gary from DTE

March 2015

March 2015

Great software for contact list management, marketing and email tracking

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We've been using ActiveDemand for over a year and have been very pleased with the results. It was easy to import our existing contacts into the database and build email campaigns targeted to our specific needs. The staff excels at customer service, guiding us through any questions we have and responding to our needs within a very short time period.

Review Source: Capterra
 

Mario

September 2017

September 2017

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Support
Source: GetApp