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Adobe Analytics vs Zoho Analytics
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
3.9 / 5
4.2 / 5
Value for Money
4.1 / 5
4.3 / 5
Customer Support
4.2 / 5
4.1 / 5
Functionality
4.4 / 5
4.2 / 5
Last Review Written
February 18, 2025
March 9, 2025
Pros/Cons
Pros
- Provides very good insights of campaign effectiveness. Provides very good metrics on customer traffic.
- Adobe Analytics is one very professional program that is important and useful for work in any company. It has a nice interface and it is very easy for navigation.
- The Adobe Analytics platform has been incredibly useful in helping me grow my business. The insights it provides have allowed me to make better decisions that have positively impacted my bottom line.
Cons
- The cost is really the worst thing about the software. It is really expensive and if you don't take the time and effort to really learn the program, you're wasting your money.
- The lack of familiar out of the box metrics to use in the workspaces was a pain, we had to create endless metrics, dimensions and segments to even get close to what we could see in Google Analytics.
- The program is no intuitive, so while there are tons of features, it's hard to understand how to use them all. There are some basic trainings through Adobe, but outside of that options are limited.
Pros
- Zoho Analytics is a great app, really gather all the info from different sources and combined it into a great dashboard. Exporting custom reports is a great feature.
- The great features to enjoy are the data analysis, the visualization, and the ease with the data connectors works.
- Also, it is SUPER flexible. The ability to have live dashboards that users can drill down into the info is just excellent, and it runs like butter.
Cons
- The UI is not very intuitive, and very clustered which makes it hard to use. Hard to understand why things were not working the way they were expected to.
- Number of users is limited for various slabs. Limitation on number of email addresses while scheduling reports is restricted which makes report sharing cumbersome with larger groups.
- When you add a new filter, you have to reset all of the filters, which is a time-waster and annoying.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2024
FrontRunners
2024
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
