AgencyAnalytics vs Salesforce Marketing Cloud Account Engagement

RATING:

4.8

(113)

AgencyAnalytics has 113 reviews and a rating of 4.82 / 5 stars vs Salesforce Marketing Cloud Account Engagement which has 642 reviews and a rating of 4.13 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (113)
4.1 (642)
Ease-of-Use
5 / 5
4 / 5
Value for Money
4.5 / 5
3.5 / 5
Customer Support
5 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
September 20, 2023
March 27, 2024
Pros/Cons
  • Pros

  • My favorite thing is the ease of use of this software - I'm able to pass it off to clients without having to spend too long training them.
  • We love the highly customisable reporting functionality which allows us to build reports custom to each clients individual campaigns.
  • Cons

  • My biggest problem is that on small packages we can only monitor 5 URL.
  • I can be expensive, and they need to have another pricing tier between the 15 and 50 plans because I'm stuck on 15 and don't have near 50 which is the next option.
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  • Pros

  • Great email marketing, good for large scale drip campaigns. Very user friendly and has a huge range of customizable features.
  • I love its integrations with Salesforce, the ability to access from the Salesforce interface, and the ease of use.
  • Cons

  • That and they fact that the reporting and features in many ways have no flexibility make this software very frustrating for us.
  • There are even character limits on how much you can enter in one argument field.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos