Agile CRM vs Revel Systems

Agile CRM has 412 reviews and a rating of 4.14 / 5 stars vs Revel Systems which has 294 reviews and a rating of 3.73 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.14 / 5 (412)
3.73 / 5 (294)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4 / 5
3.5 / 5
Customer Support
4 / 5
3.5 / 5
Functionality
4 / 5
3.5 / 5
Last Review Written
October 18, 2021
October 12, 2021
Pros/Cons
  • Pros

  • Very powerful dashboard. The integration capability is powerful, and easy to set up.
  • It's almost an all-in-one product, but at a much more accessible price. For the most part, the product is easy to use and I like how you can setup automations in an intuitive way.
  • Cons

  • In January of 2021, they charged me again for my annual subscription. I called them back and the guy tells me at first that there are no refunds.
  • The regular package should have been less cheaper in my opinion. Otherwise, I find no negative remarks as such.
  • Pros

  • Easy to learn staff friendly have a portable option, reliable enough. Use iPad and doesn’t take too much space.
  • We love the fact that technical support is available 24/7 and they are always willing to find a solution to your problem. API availability is also great for other software integrations.
  • Cons

  • Confusing, does not track inventory as it should, does not interface correctly with Quickbooks, support is the WORST. No help, we wasted thousands of dollars on this system.
  • The integration creates a total mess in Quickbooks, and employee hours can only be ported over to Quickbooks in whole numbers and no overtime.
Pricing Range
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The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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