About Amazon SES

Amazon Simple Email Service (SES) by Amazon Web Services is an email sending solution that helps application developers and digital marketers send transactional, marketing and notification emails. The solution provides built-in notifications and statistics for deliveries, bounces and complaints to optimize the campaigns.

Amazon SES’s services include benefits such as marketing communications to promote brands via newsletters or advertisements; receiving incoming emails through AWS Lambda or Amazon SNS; sending notifications, application alerts or system health reports and keeping customers updated by sending custom emails like shipping notifications, policy changes or purchase confirmations.

Key features of Amazon SES include content personaliza...


Read More

Supported Operating System(s):

Web browser (OS agnostic)

62 Reviews of Amazon SES

Average User Ratings

Overall

4.73 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(46)

46

4 stars

(15)

15

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 62 results

November 2019

Alejandro from Hospital Herrera Llerandi

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Hospital & Health Care

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

5.0

Customer support

3.0

Functionality

5.0

November 2019

The cheapest but the hardest to configure

I have some knowledge and I read a lot to be able to configure it as I wanted, which sometimes it was frustrating, but I finally made it as I wanted and need it, that plus the price, the results... Awesome!

Pros

What I love the most is "The pricing", it is extremely cheap compared with other massive mailing systems like mail chimp or others.

Cons

The ease of configuration... You need a little bit of knowledge to configure, and even more knowledge if you want more specific features.

Reasons for Choosing Amazon SES

Price and configuration.

July 2019

Rahel from Rahel the Consultant

Verified Reviewer

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

July 2019

I only pay for what I use, how much better can it get!

I use it in tangent with another program that allows me to send thousands of emails through my Gmail account. It makes it easy, simple, effective and an overall no-brainer to get those emails out daily. I don't have to worry about delivery or bounce either, which is something I can't say for plenty other similar services.

Pros

One of the biggest things about this program that I absolutely love is the fact that you are only charged for what you used. That alone makes Amazon SES great in my book because I know that I am only paying for the features that I have used over the period of time. It's also very flexible in connecting to various other software/programs etc.

Cons

It can be a bit tricky to figure out how to use the backend for those who are not tech-savvy. As a result, I think that might be something that they can try to improve a little bit. But other than that I'd say it's pretty impressive.

Reasons for Choosing Amazon SES

I chose Amazon SES because after testing it against the other software, Amazon SES was the most reliable when it came to bounce rate, etc.

December 2018

Perry from Panda Technology Group, Inc.

Verified Reviewer

Company Size: 11-50 employees

Industry: Computer Software

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

2.0

Value for money

1.0

Customer support

1.0

Functionality

3.0

December 2018

No Support for Amazon Simple Email Service

It was good to start, but frustrating once we wanted to go further and when we had any issues whatsoever. It was at the owners decision that we pulled the plug on this project once he listened in on our support call, once we did get someone to talk to us.

Pros

this is a very simple but capable email system that we tried to use and i have worked with others who have used it. the feature set is good, the speed is excellent and the ability to lease an IP and to have tiered levels is very good. It also has a good reputation dashboard so we know what is going on and how to make sure we get lots of emails through spam filters

Cons

Spam filters eventually catch up to you. Also they provide no support via phone that is worthwhile. The support techs are condescending and not very helpful. They close cases very fast, they send pre-canned responses that do not answer the questions you ask, and it is useless to talk to them. We moved away from them after we could not get what we needed done.

September 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

September 2019

Perfect for transactional emails

I used SES to send notifications from a web platform when certain events occurred. We had a 100% success rate and were never disappointed y the product.

Pros

- It's easy to configure and implement - It makes sending transactional emails very easy - Costs can be easily forwarded to clients

Cons

SES requires technical skills, so only developers can actually access it features, but that's reasonable given the features the product offers.

Reasons for Choosing Amazon SES

We're already using the Amazon Web Services platform and it's easier to keep everything in one place, also the quality is very high, as expected from Amazon.

February 2020

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

February 2020

Cost effective and extremely reliable

It has provided us the base of our email delivery. Pocket friendly and worth every penny you put into.

Pros

We have been using Amazon SES service right from the initial stages of our product journey. It is extremely reliable and has never failed us. I like the fact that we can track the emails sent, I use it for a lot of purposes. It has always been fast and robust, a must use. The best part of it being very cheap.

Cons

The implementation is not very fast, it did take a bit of time. But once you are up and running, it does not require a lot of maintenance.