About Amazon SES

Amazon Simple Email Service (SES) by Amazon Web Services is an email sending solution that helps application developers and digital marketers send transactional, marketing and notification emails. The solution provides built-in notifications and statistics for deliveries, bounces and complaints to optimize the campaigns. Amazon SES’s services include benefits such as marketing communications to promote brands via newsletters or advertisements; receiving incoming emails through AWS Lambda or Amazon SNS; sending notifications, application alerts or system health reports and keeping customers updated by sending custom emails like shipping notifications, policy changes or purchase confirmations. Key features of Amazon SES include content personalization, ISP authe...

Amazon SES Pricing

$0 - first 62,000 emails/each mo; $0.10 - every 1,000 emails after that.

Starting price: 

$0.10 

Free trial: 

Not Available

Free version: 

Available

Close

Image 1 of 3

Dashboard

Headshot of Software Advice Advisor

Find the right Marketing Software for you.

What key features are most important to you in Marketing Software?

Amazon SES User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 78 reviews

User Profile

Alejandro

Verified reviewer

Company size: 501-1,000 employees

Industry: Hospital & Health Care

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
2

Ease-of-use

out of 5
5

Value for money

out of 5
3

Customer support

out of 5
5

Functionality

out of 5

November 2019

The cheapest but the hardest to configure

I have some knowledge and I read a lot to be able to configure it as I wanted, which sometimes it was frustrating, but I finally made it as I wanted and need it, that plus the price, the results... Awesome!

Pros

What I love the most is "The pricing", it is extremely cheap compared with other massive mailing systems like mail chimp or others.

Cons

The ease of configuration... You need a little bit of knowledge to configure, and even more knowledge if you want more specific features.

Reasons for choosing Amazon SES

Price and configuration.

Reasons for switching to Amazon SES

The costs, my databases are about more than 25k email addresses, and I sometimes send more than 100k mails per month.

Anonymous

Company size: 2-10 employees

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

May 2021

Amazon Simple Email Service - does what it says on the tin

I have used SES in multiple projects and it has proven itself to be a reliable service time and time again. The pricing is amazing and whilst you don't get all the bells and whistles other more fully featured services offer it does what it says on the tin. I've used it for multiple different projects utilising both API and SMTP connectivity and both have been solid.

Pros

The pricing is amazing for such a great service. The API is well documented and SDKs are available for the most popular languages. If you are integrating with legacy systems where you have no API access and require an MTA to be configured that i also supported. There's a generous free tier available for smaller projects as well (so long as you are using either EC2 or Lambda to integrate).

Cons

There's really not much to dislike about SES. A dashboard like Sendgrid provides would be a nice additional option but it's aimed at doing one thing and doing it well.

Reasons for choosing Amazon SES

Pricing and reliabiity were the main drivers. There is also superb SDK provision which allowed us to easily integrate multiple different projects in different languages.

Hannah

Company size: 10,000+ employees

Industry: Education Management

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Value for money

out of 5
3

Customer support

out of 5
4

Functionality

out of 5

November 2021

An affordable email service with good features

My overall usage experiences are mainly two points: efficient but not inexpensive.

Pros

1. Amazon SES helps me to integrate my businesses application quickly. I can configure and send emails in a short time. On the other hand, Amazon SES can receive emails from my customers. I need to pay only the volume of my usage depending on the size of my businesses cases. 2. By using Amazon SES, my company can send emails to our customers efficiently. This is because Amazon SES has email sending statistics which includes the statistics of feedback rates, bounces rates, and deliveries rates. So we can analyze the email efficiency to/from our customers. 3. Amazon SES provides a reputation dashboard, which is a function I like a lot. I can use this function to know accounts performances and anti-spam feedback.

Cons

The customer supports by Amazon are not inexpensive. For a small business like I am running now, I have no idea how long can I afford it.

User Profile

Perry

Verified reviewer

Company size: 11-50 employees

Industry: Computer Software

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
2

Ease-of-use

out of 5
1

Value for money

out of 5
1

Customer support

out of 5
3

Functionality

out of 5

December 2018

No Support for Amazon Simple Email Service

It was good to start, but frustrating once we wanted to go further and when we had any issues whatsoever. It was at the owners decision that we pulled the plug on this project once he listened in on our support call, once we did get someone to talk to us.

Pros

this is a very simple but capable email system that we tried to use and i have worked with others who have used it. the feature set is good, the speed is excellent and the ability to lease an IP and to have tiered levels is very good. It also has a good reputation dashboard so we know what is going on and how to make sure we get lots of emails through spam filters

Cons

Spam filters eventually catch up to you. Also they provide no support via phone that is worthwhile. The support techs are condescending and not very helpful. They close cases very fast, they send pre-canned responses that do not answer the questions you ask, and it is useless to talk to them. We moved away from them after we could not get what we needed done.

Nessma

Verified reviewer

Company size: 2-10 employees

Industry: Publishing

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
3

Ease-of-use

out of 5
5

Value for money

out of 5
3

Customer support

out of 5
5

Functionality

out of 5

September 2021

Best Solution to Mass Email

I saved thousands of dollars by using Amazon SES to send my newsletter to my over 10,000 list. I rarely pay anything every month, and when I do, it's pennies. For me, it was easy to integrate, but for some it could be challenging. Also, the customer support could be a little difficult to use for help.

Pros

The cheapest way to send thousands of emails every month is using Amazon SES. You get 62000 free emails monthly and after that it's only $0.1/ 1000 emails. No other email provider or mass email manager gives you that luxury. Plus the sending is very reliable and spam control is perfect.

Cons

If your emails are heavy on graphics or images or files, you'll consume much bandwidth which will cost you some money even in the free tier of sending. However, it's nothing compared to what you will pay for sending thousands of emails with any other provider. The other problem is integrating the service with your website or provider. It might be challenging for some with no knowledge of software or server installation.

Popular Amazon SES Comparisons