About Amazon SES

Amazon Simple Email Service (SES) by Amazon Web Services is an email sending solution that helps application developers and digital marketers send transactional, marketing and notification emails. The solution provides built-in notifications and statistics for deliveries, bounces and complaints to optimize the campaigns.

Amazon SES’s services include benefits such as marketing communications to promote brands via newsletters or advertisements; receiving incoming emails through AWS Lambda or Amazon SNS; sending notifications, application alerts or system health reports and keeping customers updated by sending custom emails like shipping notifications, policy changes or purchase confirmations.

Key features of Amazon SES include content personaliza...


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Supported Operating System(s):

Web browser (OS agnostic)

53 Reviews of Amazon SES

Average User Ratings

Overall

4.71 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(42)

42

4 stars

(15)

15

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 53 results

November 2019

Alejandro from Hospital Herrera Llerandi

Company Size: 501-1,000 employees

Industry: Hospital & Health Care

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

5.0

Customer support

3.0

Functionality

5.0

November 2019

The cheapest but the hardest to configure

I have some knowledge and I read a lot to be able to configure it as I wanted, which sometimes it was frustrating, but I finally made it as I wanted and need it, that plus the price, the results... Awesome!

Pros

What I love the most is "The pricing", it is extremely cheap compared with other massive mailing systems like mail chimp or others.

Cons

The ease of configuration... You need a little bit of knowledge to configure, and even more knowledge if you want more specific features.

Reasons for Choosing Amazon SES

Price and configuration.

October 2019

Ari Eko from SME-Institute.ID

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2019

robust and cheapest email delivery on the world

i am avid user of amazon ses and this i very good software

Pros

Amozen ses is cheapest and very good for deliverity in email space. their free tier is also generous and their pricing is very pocket friendly.

Cons

setup is complicated especially for newbie, but there are tons of guide on the internet to setting amazon ses.

January 2020

Nicholas from Gain Theory

Company Size: 201-500 employees

Industry: Marketing and Advertising

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

January 2020

Easy scalable email service

We have regular internal systems notifications successfully setup with AWS SES. It has integrated well into our code base, and is recommended as a service.

Pros

It's an easy to use email service that integrates well with any code base that you have setup, it is easy to use for systems notifications. It's also pretty easy for users to enable their email address to receive emails, which is a good feature to also avoid spam. The CLI and SDKs are also pretty easy to use and implement.

Cons

The email limits can be pretty small at first, which can be a nuisance when trying to setup internal notification systems.

Reasons for Choosing Amazon SES

Much easier to manage, maintain, scale and deploy.

December 2018

Perry from Panda Technology Group, Inc.

Company Size: 11-50 employees

Industry: Computer Software

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

2.0

Value for money

1.0

Customer support

1.0

Functionality

3.0

December 2018

No Support for Amazon Simple Email Service

It was good to start, but frustrating once we wanted to go further and when we had any issues whatsoever. It was at the owners decision that we pulled the plug on this project once he listened in on our support call, once we did get someone to talk to us.

Pros

this is a very simple but capable email system that we tried to use and i have worked with others who have used it. the feature set is good, the speed is excellent and the ability to lease an IP and to have tiered levels is very good. It also has a good reputation dashboard so we know what is going on and how to make sure we get lots of emails through spam filters

Cons

Spam filters eventually catch up to you. Also they provide no support via phone that is worthwhile. The support techs are condescending and not very helpful. They close cases very fast, they send pre-canned responses that do not answer the questions you ask, and it is useless to talk to them. We moved away from them after we could not get what we needed done.

November 2019

Ramindu from Virtusa Corporation

Company Size: 10,000+ employees

Industry: Computer Software

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2019

Programmatically generate massive amounts of emails for a low price point

Amazon SES is a great solution to use as an automated email sending service for applications hosted in the cloud, if you can overcome the complicated set up process.

Pros

Amazon Simple Email Service is a great way to set up and send out automated emails associated with an application you have deployed on the cloud. It provides a comprehensive API that lets you design and send your email out in any way, and works very fast to send out large amounts of emails. The price associated with sending out emails is very reasonable as well.

Cons

Amazon SES can be quite complicated to set up and integrate in to an existing application for someone who is not familiar with its concepts. Any email address that you plan to send emails from must go through a verification process which could take a while.