All Amazon SES Reviews
1-25 of 106 Reviews
Sort by
Ari Eko
Verified reviewer
Information Technology and Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2019
robust and cheapest email delivery on the world
i am avid user of amazon ses and this i very good software
PROSAmozen ses is cheapest and very good for deliverity in email space. their free tier is also generous and their pricing is very pocket friendly.
CONSsetup is complicated especially for newbie, but there are tons of guide on the internet to setting amazon ses.
Angus
Marketing and Advertising, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2022
You can't beat the price to performance ratio
My experience overall has been extremely positive, the price makes it the best tool out there for sending a lot of emails. Emails land straight in inbox as they should, and the tools to help manage bounces and complaints included are top notch. I'd recommend Amazon SES to anyone who sends a lot of emails.
PROSI like how easy it is to get started with SES as well as how cheap and reliable the service is.
CONSThe dashboard takes a bit of getting used to, but it's manageable
Reason for choosing Amazon SES
I chose Amazon SES over all competitors due to how many great reviews there were about it online, along with the cheap price.
Reasons for switching to Amazon SES
Emails didn't always hit inbox with mailchimp, and the price is overall more expensive.
Jennifer
Food & Beverages, 5,001-10,000 employees
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed March 2024
Awesome. App
It fun way to learn something new and easy to use at times
CONSIt does sometimes has it's problem of being slow
Nrip
Biotechnology, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
3
Reviewed July 2021
By far the best feature within the AWS suite
We have been using SES for transactional as well as marketing(newsletter) email delivery. We love it.
PROSIt works, and is cheap. There is nothing of the sort to compete with SES for what it offers
CONSNeeds skillful setup as well as administration. Reports are not comprehensive and need SNS knowledge to be able to generate
Reason for choosing Amazon SES
Price and scalability
Reasons for switching to Amazon SES
it was becoming extremely expensive to send emails via Mailchimp, and Zimbra as wellas Bluehost mail delivery was leading to a number of mails landing up in spam. Elastic email, we never really were able to get comfortable with
Anonymous
51-200 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed September 2019
Perfect for transactional emails
I used SES to send notifications from a web platform when certain events occurred. We had a 100% success rate and were never disappointed y the product.
PROS- It's easy to configure and implement - It makes sending transactional emails very easy - Costs can be easily forwarded to clients
CONSSES requires technical skills, so only developers can actually access it features, but that's reasonable given the features the product offers.
Reason for choosing Amazon SES
We're already using the Amazon Web Services platform and it's easier to keep everything in one place, also the quality is very high, as expected from Amazon.
Wale
Verified reviewer
Internet, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed April 2021
Great value for monet
Amazon SES has helped us cut a lot of costs. As someone who moved from Mailchimp, I can appreciate this pay-as-you-use model. Although you might miss the fancy insights provided by standard email marketing services, integrating Amazon SES into a capable program bridges this gap.
PROSThe best thing about Amazon SES is the price. You only pay for what you use, and even with this, it's possible the cheapest solution for bulk emails. The delivery rate is good, and it integrates with most bulk email platforms and programs.
CONSAmazon SES is not exactly easy to set up unless you're a bit tech-savvy. Also, the support is a bit slow when responding to limitation issues. However, once you overcome these hurdles and get it running, the rest is just a piece of cake.
Reasons for switching to Amazon SES
Amazon SES is a lot cheaper.
johan
Verified reviewer
Higher Education, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
2
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed December 2022
Very cheap but hard to set up
Frustrating at first after buying a course to be able to do the configurations it was excellent to be able to get the potential out of the tool
PROSVery profitable. deliverability is excellent from very efficient smtp. the ability to send emails per minute is super goodthe economics of the service.
CONStechnical support is very poor. the documentation sometimes doesn't help.the desktop board is very unfriendly. Configuring the smtp and getting it to production is a big challenge
Nitya
Verified reviewer
Information Technology and Services, 501-1,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed September 2022
Using Amazon SES for transactional email is great, reliable and inexpensive
The email notification are sent using Amazon Simple Email Service, which is a cloud based email service. The cost of this solution is much lower that that of the most other solutions in the market. Due to the fact that it provides good reputed IP addresses, our emails do not end up in SPAM folders.
CONSIt would be very useful if there were a way to track the delivery of emails are sent by Amazon Simple email services.
Nick
Information Technology and Services, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Solid transactional email solution, great API
SES is definitely the place to start if you are in AWS and need to send transcational email. It works very well, email deliverability is good, and the cost is great.
PROSGreat API, well priced, and well integrated into the Amazon Web Services ecosystem. Deliverability is good, and dedicated IP pricing is very low.
CONSSupport is pretty weak, as with all of AWS. You need to have in-house expertiese to successfully use most AWS services, and SES is no exception. When deliverability is problematic the support team can help but it requires escalation and patience.
Bikas
Information Technology and Services, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed August 2023
Best Cost Effective Email Marketing Provider
Good, it provides a good value while getting started with email marketing.
PROSCost Friendly, Easy to use, List Management, Reporting, Housekeeping Features, High Deliverability, Bulk Emails
CONSIncorrect Analytics at times & lack of automation capabilities
Isak
Computer Software, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2022
Great tool for sending emails at scale
I am very happy with Amazon SES. It has been a reliable and cost-effective solution for sending emails at scale. While it may not have all the bells and whistles of other email marketing platforms, it gets the job done and is a great choice for businesses looking for a simple solution for sending transactional or bulk emails.
PROSSetting up Amazon SES is straightforward and the interface is user-friendly. I've found that emails sent through SES have a high delivery rate and have not had any issues with emails going to spam. Affordable compared to other email sending services, especially when sending a large volume of emails.
CONSSES does not have a built-in template system, so you will need to design and code your own email templates.
Anonymous
1 employee
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2023
A Cost-Effective Solution for High-Volume Email Sending
One of the primary advantages of Amazon SES is its low cost, making it an attractive option for businesses and individuals who need to send large volumes of emails without breaking the bank. The service offers flexible pricing plans based on the number of emails sent, allowing users to scale up or down as needed.
PROSAmazon SES uses various technologies and protocols to help ensure that emails are delivered to recipients' inboxes and not marked as spam. This can be particularly important for businesses that rely on email marketing campaigns to reach customers.
CONSthe complexity of setting up and configuring Amazon SES, particularly for those who are not experienced with AWS. This could result in a steep learning curve for users who are not familiar with AWS and its various services. Overall it is a good service.
Nicholas
Marketing and Advertising, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed January 2020
Easy scalable email service
We have regular internal systems notifications successfully setup with AWS SES. It has integrated well into our code base, and is recommended as a service.
PROSIt's an easy to use email service that integrates well with any code base that you have setup, it is easy to use for systems notifications. It's also pretty easy for users to enable their email address to receive emails, which is a good feature to also avoid spam. The CLI and SDKs are also pretty easy to use and implement.
CONSThe email limits can be pretty small at first, which can be a nuisance when trying to setup internal notification systems.
Reason for choosing Amazon SES
Much easier to manage, maintain, scale and deploy.
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed December 2019
Simple Email Service is Actually Simple
We use SES to provide a single point of e-mail delivery for out application servers, that allows us to have a stable delivery platform for all of our application needs.
PROSSimple Email Service (SES) is a great solution that takes a lot of the hard work out of mail delivery.
CONSThere are silent limits to SES that need to be lifted by reaching out to support. This is both a reasonable step to combat spam, and a frustrating discovery for those with legitimate intentions.
Anonymous
51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
Simplest way to send and work with email in the cloud
Excellent solution with great scalability and priceing model.
PROSSES revolutionized way of sending and programatically working with incomming email in the same way that AWS S3 revolutionized storage few years ago. It not only allows you to send all your commercial email but gives you tools to work with incoming email using all of AWS managed services. It's super easy and extremely scalable solution.
CONSBefore starting using it you need to prepare some kind of monitoring system to carry about your emails reputation.
Stuart
Information Technology and Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2020
The best Email Service from AWS, it's cheap and easy to send emails
It's definitely a great business email solution and I would recommend this to others. This is well suited for marketing emails and is simple to use after just setting it up once and off you go.
PROSI have found it's very effective and being able to monitor your mailing activities. I enjoy that it sends out email notifications and you only pay for what you use. Amazon SES is much cheaper than other solutions. It has an easy setup and only costs a few dollars per month.
CONSI found that it's not so easy to navigate around the menus, I wish they were more intuitive. There are initial sandbox limits are too low for a production application
Thiago
Banking, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed June 2019
A simple and efficient cloud-based email service.
A simple cloud-based email service without many customization tools, but that is attractive for its price, support and integrity provided by Amazon.
PROSSimple interface for the purpose of sending and receiving emails.
CONSLack of incoming email security control tools.
Jorge
Verified reviewer
Telecommunications, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2019
Flexible and reliable transactional and mass email platform
Compared to other similar solutions Amazon SES has proven to be very reliable while keeping the costs under control.
PROSVery reliable and highly available Handles both transactional and mass email with great delivery rates Easy to maintain a high reputation value Monitoring dashboard Very low pricing, first 62k emails/month are free of charge
CONSIn order to maintain a high reputation, Amazon SES enforces a strict verification policy, which can get tricky for non-technical users, of for customer's domains.
Anonymous
2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed October 2018
Inexpensive email service, with security concerns
SES is very affordable for teams of all sizes
CONSOnce, the SES service was hijacked by external intruders and used to send spam. Amazon currently has no way to rotate keys / passwords, and so this creates an extra burden for users
Joe
Internet, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2019
Highly Reliable and Robust
If you need reliable programmatic emailing this is the best. Costs pennies for my use cases.
PROSI've used SES since it was first launched. Several websites have been using it for years and I've never had a problem. Extremely reliable.
CONSLike most AWS services, make sure you set it up right in the beginning. I once had to make a change for security reasons and it was a pain updating my live apps that use SES.
Pavel
Internet, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Amazon SES
It's an excellent business email solution, and I would strongly recommend it to others. This is ideal for marketing emails and is easy to set up and use after the initial setup.
PROSGreat value for money. It's also perfect that there are no annual contracts and you just pay for what you use. Since Amazon SES guarantees that the mail content is secure and not intercepted by spam filters, it has a higher delivery rate.
CONSTo automatically synchronize and encrypt email, you'll need verification and a lengthy setup. When you have a huge client base, it can be difficult to keep track of your emails. Getting started with high-volume emails can be costly.
Anonymous
51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2020
Amazon SES - Pros and Cons
We SES for our applications and services as well as for several client accounts. We have found delivery to be much reliable and faster than standard PHP mailer. So far its perfect for us.
PROSThe pay as you go feature is great. Also the first 62000 mails are free ,which is great. It is very reliable. very good deliver ability. Once set up it pretty much easy. no work needed later.
CONSThere aren't that many email templates. And unless you pay you're pretty much on your own.
Reason for choosing Amazon SES
Because much of our infrastructure has been shifted to AWS.
Reasons for switching to Amazon SES
Delivery is much reliable and faster.
Andrew
Computer Software, 501-1,000 employees
Used less than 12 months
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
2
FUNCTIONALITY
5
Reviewed October 2020
Amazon SES is the most affordable email service I know.
Its amazing that we can send up to 50,000 emails per month for free when other services like Sendgrid would only offer about 100 for free per day
PROSSES offers so many emails on a free plan that we've never gone beyond the Free tier. Once the verification have been done, everything else is so easy to use.
CONSConfiguration is a pain for domains. It takes long for domains to be verified after adding the required TXT records in the DNS and even after the domain has been verified, you have to apply for the usage limits to be removed which also takes time.
Valor
Verified reviewer
Management Consulting, 2-10 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
2
VALUE FOR MONEY
5
CUSTOMER SUPPORT
2
FUNCTIONALITY
2
Reviewed October 2022
Cheapest On-demand email marketing SaaS you can ever get.
It's amazon if you're willing to take the time to learn it.
PROSI integrate Sendy email marketing app (a script) with Amazon SES to do more complicated email marketing management such as automation, rules, and so forth. I like Amazon SES because I don't need to pay recurring and pay what I send. Deliverability is decent, not the best but I don't argue because it's really the most affordable way to do so.
CONSThe initial set-up requires some patience, tinkering and you even need an external app to increase its functionality. However, its price is unbeatable.
Aldria
Design, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed December 2020
I really like Amazon SES, because it is very efficient and modern
I am suspected of speaking, because I love the app, it helps me in my professional and personal life. Modern application of such intelligence
PROSI like the ability to deliver the Software, making my day-to-day life easier with my emails, my communications
CONSIn my view, when regular email delivery takes a long time to deliver, sometimes delivery delays hinder me a little