All Amazon SES Reviews
1-25 of 97 Reviews
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Ari Eko
Verified reviewer
Information Technology and Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2019
robust and cheapest email delivery on the world
i am avid user of amazon ses and this i very good software
PROSAmozen ses is cheapest and very good for deliverity in email space. their free tier is also generous and their pricing is very pocket friendly.
CONSsetup is complicated especially for newbie, but there are tons of guide on the internet to setting amazon ses.
Isak
Computer Software, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2022
Great tool for sending emails at scale
I am very happy with Amazon SES. It has been a reliable and cost-effective solution for sending emails at scale. While it may not have all the bells and whistles of other email marketing platforms, it gets the job done and is a great choice for businesses looking for a simple solution for sending transactional or bulk emails.
PROSSetting up Amazon SES is straightforward and the interface is user-friendly. I've found that emails sent through SES have a high delivery rate and have not had any issues with emails going to spam. Affordable compared to other email sending services, especially when sending a large volume of emails.
CONSSES does not have a built-in template system, so you will need to design and code your own email templates.
Neil
Environmental Services, 11-50 employees
Used monthly for less than 12 months
OVERALL RATING:
3
EASE OF USE
4
FUNCTIONALITY
3
Reviewed February 2021
Newbie starting out
So far there is nothing truly bad that I can state.
PROSThe pros are that there are a number of people that one can contact if they run into any issues. I appreciated the system that is built within AMAZON. If one person can not assist they have an immediate person to contact
CONSThe cons - that not just one person can assist you, if you get the wrong person you will be bouncing around till you do.
Anonymous
1 employee
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2023
A Cost-Effective Solution for High-Volume Email Sending
One of the primary advantages of Amazon SES is its low cost, making it an attractive option for businesses and individuals who need to send large volumes of emails without breaking the bank. The service offers flexible pricing plans based on the number of emails sent, allowing users to scale up or down as needed.
PROSAmazon SES uses various technologies and protocols to help ensure that emails are delivered to recipients' inboxes and not marked as spam. This can be particularly important for businesses that rely on email marketing campaigns to reach customers.
CONSthe complexity of setting up and configuring Amazon SES, particularly for those who are not experienced with AWS. This could result in a steep learning curve for users who are not familiar with AWS and its various services. Overall it is a good service.
Wale
Verified reviewer
Internet, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed April 2021
Great value for monet
Amazon SES has helped us cut a lot of costs. As someone who moved from Mailchimp, I can appreciate this pay-as-you-use model. Although you might miss the fancy insights provided by standard email marketing services, integrating Amazon SES into a capable program bridges this gap.
PROSThe best thing about Amazon SES is the price. You only pay for what you use, and even with this, it's possible the cheapest solution for bulk emails. The delivery rate is good, and it integrates with most bulk email platforms and programs.
CONSAmazon SES is not exactly easy to set up unless you're a bit tech-savvy. Also, the support is a bit slow when responding to limitation issues. However, once you overcome these hurdles and get it running, the rest is just a piece of cake.
Reasons for switching to Amazon SES
Amazon SES is a lot cheaper.
johan
Verified reviewer
Higher Education, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
2
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed December 2022
Very cheap but hard to set up
Frustrating at first after buying a course to be able to do the configurations it was excellent to be able to get the potential out of the tool
PROSVery profitable. deliverability is excellent from very efficient smtp. the ability to send emails per minute is super goodthe economics of the service.
CONStechnical support is very poor. the documentation sometimes doesn't help.the desktop board is very unfriendly. Configuring the smtp and getting it to production is a big challenge
Nitya
Verified reviewer
Information Technology and Services, 501-1,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed September 2022
Using Amazon SES for transactional email is great, reliable and inexpensive
The email notification are sent using Amazon Simple Email Service, which is a cloud based email service. The cost of this solution is much lower that that of the most other solutions in the market. Due to the fact that it provides good reputed IP addresses, our emails do not end up in SPAM folders.
CONSIt would be very useful if there were a way to track the delivery of emails are sent by Amazon Simple email services.
Darshan
Verified reviewer
Information Technology and Services, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
5
Reviewed December 2019
Serverless way to maintain Mail server on cloud
We have migrated all our on-prem solutions from local mail server to AWS SES which also helps us to keep a track on who is doing what and stop any unwanted activities
PROSOne of the best revolution in the history of cloud solution is Simple email service, It removes overhead of maintaining mail server on your datacenter
CONSAWS SES has a limitation of sending 200 emails in 24 hours which is pretty low when iam running a campaign Though you can call support and increase it by giving justification
Angelica
Verified reviewer
Internet, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed March 2019
Worth it but be careful
I have used this for a long time, but I kept being asked why and how I was using my account. I understand its policies, but it comes a point where this is just not usable at all.
PROSThe price is just the best feature along with its deliverability. You can authenticate your domains and email in a simple way.
CONSThe support is as slow as it can be. It's really annoying to have to ask permission for everything and be under investigation for every email blast you send.
Bhagya
Publishing, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
2
FUNCTIONALITY
5
Reviewed February 2023
Worst customer service
I have used the service earlier around 4 to 5 years, it was profitable to small business, due to cheap marketing plan and all the IPs are very effective
CONSThe worst part is the customer service of amazon ses, once they blocked from sending campaign for any reason but when you asked for appropriate reason for blocking account, they just simply used canned response some time you feel that robot are working there instead of human
Darian
Insurance, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Review for Amazon SES in our workplace
All of our automated email services go through Amazon SES. We send automated emails for billing reasons (invoices, receipts) We send automated emails for claims management We send automated emails to our employees with reports We even use SES to send reports to our departments with all the errors from SES the previous day (like updating email addresses in our system if they bounce)
PROSWe light how easy it is to setup credentials for our email addresses and send them out. For example, we needed a process which bulk emails many of our insureds and needed a way to easily do this through python. We previously had a self hosted email server we were using but wanted to upgrade to something cloud based and secure.
CONSOne issue we have had was that we would like to be able to store a copy of the messages we send. We are required to save copies of outbound communications for some of the messaging and we have to get around this by using an email account as an 'archive email'. Nothing major but just something that has come up.
Reason for choosing Amazon SES
We were already integrated with Amazon for many other projects so we thought it was a nice logical forward.
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
3
Reviewed October 2022
Cost-effective transactional email without all the bells & whistles
Straightforward service; very cost effective for low/medium volumes of email
CONSDoesn't have as many features as some competitors; AWS permission policies can be a little cumbersome to work with
Reason for choosing Amazon SES
Mainly cost
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed December 2019
Simple Email Service is Actually Simple
We use SES to provide a single point of e-mail delivery for out application servers, that allows us to have a stable delivery platform for all of our application needs.
PROSSimple Email Service (SES) is a great solution that takes a lot of the hard work out of mail delivery.
CONSThere are silent limits to SES that need to be lifted by reaching out to support. This is both a reasonable step to combat spam, and a frustrating discovery for those with legitimate intentions.
Anonymous
51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
Simplest way to send and work with email in the cloud
Excellent solution with great scalability and priceing model.
PROSSES revolutionized way of sending and programatically working with incomming email in the same way that AWS S3 revolutionized storage few years ago. It not only allows you to send all your commercial email but gives you tools to work with incoming email using all of AWS managed services. It's super easy and extremely scalable solution.
CONSBefore starting using it you need to prepare some kind of monitoring system to carry about your emails reputation.
Mike
Computer Software, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed February 2019
SES is YOUR answer for sending emails in your application!
SES help cut expenses of Postmark by offering a fraction of the cost per emails going out. Customer support is very responsive and it's easy to request quota increases.
CONSPostmark offered nice insights to individual emails, which SES does not.
Jorge
Verified reviewer
Telecommunications, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2019
Flexible and reliable transactional and mass email platform
Compared to other similar solutions Amazon SES has proven to be very reliable while keeping the costs under control.
PROSVery reliable and highly available Handles both transactional and mass email with great delivery rates Easy to maintain a high reputation value Monitoring dashboard Very low pricing, first 62k emails/month are free of charge
CONSIn order to maintain a high reputation, Amazon SES enforces a strict verification policy, which can get tricky for non-technical users, of for customer's domains.
Bryan
Marketing and Advertising, 201-500 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
The only right way to run databased on AWS
SES is vital to our cloud operations and won't be going anywhere as long as we're running databases.
PROSA managed environment for data is, in my opinion, a must. Turn-key log-based backups and recovery with all necessary features. A good number of database options.
CONSLacks direct access to the machine so this is limiting as to what can be set on each database. While most things are possible, there's a learning curve to accomplish some more advanced configuration.
Joe
Internet, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2019
Highly Reliable and Robust
If you need reliable programmatic emailing this is the best. Costs pennies for my use cases.
PROSI've used SES since it was first launched. Several websites have been using it for years and I've never had a problem. Extremely reliable.
CONSLike most AWS services, make sure you set it up right in the beginning. I once had to make a change for security reasons and it was a pain updating my live apps that use SES.
Pavel
Internet, 1 employee
Used daily for less than 6 months
OVERALL RATING: