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Amplitude vs Databox

Amplitude vs Databox

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Overall Rating
4.6 (64)
4.6 (202)
Ease-of-Use
4.1 / 5
4.6 / 5
Value for Money
4.4 / 5
4.4 / 5
Customer Support
4.4 / 5
4.6 / 5
Functionality
4.6 / 5
4.5 / 5
Last Review Written
May 12, 2024
June 27, 2024
Pros/Cons
  • Pros

  • The customer support is always there to help and even I have had the need to do a video call with them and went great. Lot of patience and very careful to satisfy our needs.
  • I am totally happy with the experience with Amplitude. The tool is fantastic and has so many functionalities that make the growth analysis simply great.
  • Offers a very generous free tier. I liked the Behavioural Cohorts as it offer key insights that help you understand exactly which are your best users and what makes them stick around.
  • Cons

  • Like all data analytics tools, you can go horribly wrong if. You have the wrong events instrumented.
  • The program is a little confusing to start using.
  • When I started using Amplitude a couple of years ago it was simpler to organize the data how I wanted but now a days I frequently find myself lost after coming back to check app every couple of weeks.
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  • Pros

  • Setting up Databox was very simple and straightforward. After connecting my data sources I was delighted to find that all the datawalls were ready and looking amazing.
  • The customer-service is super responsive, and always willing to step in and help out with the Databoards (dashboards) I'm working on. I would say it is my favorite tool to use as an analyst - ever.
  • Once I got the hang of using Databox I've come to love how flexible and powerful it is and would recommend it to anyone who needs to create a custom report for their business.
  • Cons

  • It was almost annoying seeing him checking his phone constantly. I downloaded it from App store the same day.
  • Takes a bit of time to master. Missing Youtube integration.
  • Maybe that I have to pay for it to use it, but that's business.
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Pricing Range
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$
$
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$
$
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$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2024

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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos