Amplitude vs Improvado
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.1 / 5
4.4 / 5
Value for Money
4.4 / 5
4.6 / 5
Customer Support
4.4 / 5
4.8 / 5
Functionality
4.6 / 5
4.3 / 5
Last Review Written
May 12, 2024
October 4, 2022
Pros/Cons
Pros
- The customer support is always there to help and even I have had the need to do a video call with them and went great. Lot of patience and very careful to satisfy our needs.
- I am totally happy with the experience with Amplitude. The tool is fantastic and has so many functionalities that make the growth analysis simply great.
- Offers a very generous free tier. I liked the Behavioural Cohorts as it offer key insights that help you understand exactly which are your best users and what makes them stick around.
Cons
- Like all data analytics tools, you can go horribly wrong if. You have the wrong events instrumented.
- The program is a little confusing to start using.
- When I started using Amplitude a couple of years ago it was simpler to organize the data how I wanted but now a days I frequently find myself lost after coming back to check app every couple of weeks.
Pros
- Great support during all the onboarding process and great support for any maintenance issue.
- Great for anyone in the Marketing and Advertising space that wants a good entry ETL solution.
- Customer service is great to work with than compared to other companies. There's a good room to customize.
Cons
- Sometimes the connection lost and it's hard to find where.
- The only item that was a struggle for us was really an internal issues which Improvado assisted us in navigating.
- Customization options are limited beyond what is needed for my company.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
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Advisor Recommendations
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
