All AOL Mail Reviews

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User Profile

Holly

Verified reviewer

Consumer Services, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

AOL mail is my go to now

Absolutely love it having that feature where you can delete multiple multiple messages at one time is a godsend because I have one email that has 65,000 emails in it and that’s ridiculous but it doesn’t have the option where I can click on the box in the league multiple at a time. So I can deal with him aggravate me about downloader app download our app to have that option to wipe out all of the mail that I don’t want that one time

PROS

The thing I like most about AOL mail is that they have an option where you can click a box and then you click up at the top and you can delete every single message in that category all at one time. Like if you have 100 messages from today you click on one and you go up and click today box and there it is they’re all related

CONS

The thing I absolutely hate is they will bother you so bad until you download download their app the AOL mail app it’s not enough that you can go online to www.aol.com no you have got to download that out because they will drive you crazy until you do

Reasons for switching to AOL Mail

Simply because of that one step the multi delete button I love it

Anonymous

2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

4

Reviewed March 2024

AOL Mail review

AOL mail is an essential email tool and it's really worth

PROS

AOL Mail is an essential tool for me. Because it helps me to do my work properly without any troubles. Receiving new emails alerts are perfectly fine. App interface also perfect. Security system is great and recommended email management tool.

CONS

Nothing so far. AOL is working fine to me.

Charles

Real Estate, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

3

Reviewed January 2022

Aol email still works, and can be utilized as a "short email address that is easy to remember"

I use it as my 1st line of defense when giving out email address to vendors and others that I know will sell my info and spam me in the future. I also setup aol mail to forward messages to another email service so that i rarely have to log in to aol and deal with their cluttered layout

PROS

It's free and easy to use, and has a short domain address making it easy to remember. I usually give out my aol address to vendors and sales people, as to avoid repeating my address several times, which is needed with long complex adresses.

CONS

The messy layout with ads everywhere makes it a frustrating and messy experience.

Reasons for switching to AOL Mail

"aol.com" is easy to remember and type out since it's is so short.

Destiny

Human Resources, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

AOL Mail thumbs up from me

I enjoy AOL Mail. It is my main email and it has proven very useful over the years.

PROS

I have used AOL Mail since I was allowed to have an email. It is my main email that I check constantly throughout the day. It is easy to use and the inbox management is great. I do not have an inbox full of spam or junk emails.

CONS

I wish they incorporated some type of word document capabilities like google docs does. That would make AOL perfect.

Shenuka

Computer Software, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

3

Reviewed March 2024

Receiving all mails accurately

It saves my time and can use free AOL email on anywhere

PROS

Receiving all my mail notifications accurately without any delays. Easy to use it and secure. No need any fee to use it and recommended.

CONS

Nothing have to say any complaints about this Amazing email management tool

Alicia

Arts and Crafts, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed January 2022

Good

Good

PROS

Its easy to use even when you forget your password. Its an easy process to get back into your account.

CONS

There is nothing that I dont like about this software.

Reason for choosing AOL Mail

I didnt not like yahoo mail so I decided to stick with AOL mail.

User Profile

Sonia

Verified reviewer

Civic & Social Organization, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

2

Reviewed January 2022

AOL Mail Passed it's Prime

Overall it is not a bad system. It is user friendly and great for personal use. I would not use it for business purposes though.

PROS

AOL was a great email management system in it's prime. It excelled as a leader in the begining. I still have an AOL account but do not use it frequently. I do like the search feature as it is helpful. I also appreciate the ability to create many folders for sorting.

CONS

The software was pretty out dated, when I used it last as a primary email management software. I know it has improved but I feel like the amount of ads and pop ups are excessive.

Candace

Food & Beverages, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2024

Awesome love it

PROS

I love how easy it is to find my emails

CONS

Able to contact help better. Every time I need help no body responses back to me.

Joseph

Consumer Services, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

4

VALUE FOR MONEY

1

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed November 2021

AOl mail for dummies

My overall experience with Aol would be mediocre at best average plugins loose security protocols and customer service is barley teachable

PROS

The feature I liked most about Aol was the ability to use the build in software to add attachments and search for files online including audio and graphic

CONS

What I found most disturbing about this software was the fact that it would crash 1 to 2 times a day mostly when sendingass email folders with attachments causing me to waste 1 hour of my time refiling everuthing

Nicky

Verified reviewer

Textiles, 2-10 employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed March 2024

AOL is old news

I used to have great experience with aol but I have recently stopped using it due to someone stealing my identity 3x.

PROS

I used to like AOL when I used it as my primary email. It was easy to navigate and separate.

CONS

I stopped using AOL because I was getting too many people stealing my accounts .

Carol-Ann

Arts and Crafts, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

AOL Mail is so easy to use.

I have been using AOL Mail for over 20 years :) And honestly while I have other email accounts from other providers my AOL Mail is my main email account and I would not change it for the world.

PROS

I like the ease of use and the fact that AOL has all the functionality I need.

CONS

There is nothing that I dislike about AOL Mail.

Reason for choosing AOL Mail

While I do use Gmail as my secondary email account - AOL Mail is my main email account and I chose AOL Mail because it is easy to use, the layout is intuitive and Spam is filtered exceptionally well.

User Profile

Amber

Verified reviewer

Professional Training & Coaching, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

4

Reviewed April 2022

With All The Email Providers, I'll Still Go Back To My First Love -- AOL

PROS

The email provider was outside of college was my first. I still use it for more personal use. Until I was able to get and create a business email, everything went to AOL. It became confusing at times, but one of the great things about AOL was the ability to keep things organized by creating folders. I'm shocked it still keeps email from when I first used it.

CONS

I wish it would accept large files, and have the capability of sharing them. I still remember when there was AOL Broadband. That was my first introduction to high-speed Internet. $60 per month was costly, but it was worth it. Still saddened by the fact they got rid of it. If AOL Broadband was brought back, I'd be the first to get it.

Reasons for switching to AOL Mail

When I was in college, Netscape was the email provider for all college students. After graduation, I had to find another email provider. At the college I attended, once a student graduate, they no longer had a Netscape email account. Their account and all their email was deleted. I don't even know if Netscape is still around.

Anonymous

2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Use AOL mail for the privacy

I enjoy AOL for the primary fact of privacy

PROS

I like how AOL is far more private and they aren't spying on your emails like gmail and other email providers are

CONS

It's obviously a little outdated but it's totally okay if you value your privacy

Reason for choosing AOL Mail

Because I felt AOL had more privacy

Reasons for switching to AOL Mail

I value my privacy more than function these days

Ariana

E-Learning, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

I use daily, as a student it is a necessity!

PROS

As a student and student working in college, I have been a user of AOL mail since the beginning of high school and I have found it to be everything I need. I receive emails fast and in an organized manner! With all the projects and assignments I have to stay on top of, I need to use AOL at least 10 times a day.

CONS

I have no complaints as a 6-year user of this software.

Reasons for switching to AOL Mail

It is more versatile

Christopher

Publishing, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2023

Since You Had to Dial Up

I've been with aol for years, so most of it is intuitive and second nature. I took a break for a little while, but came back because of ease of use. The organization and layout are a good design to make things feel simple. I like that. It also has a high deliverability rate for sent mail, so even going into inboxes of people I don't know, the email doesn't get tagged or shuffled into promotions or spam.

PROS

The design and layout is simple to use and can be used for a quick glance to determine what's important, what items can wait or what can be delayed just by looking.

CONS

There are no aspects of the product I found unuseful, howere the aol tag comes with a certain predisposition. It is one of the oldest in the industry, and almost ubiquitous, but that may create misconceptions with the intended delivery recepient.

Amanda

Management Consulting, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed November 2022

You've Got Mail!

I use Aol mostly now for personal emails but I did have a previous job that used it as well.

PROS

Aol is still a wonderful email service and I will likely always have one.

CONS

It doesn't have some of the latest features but it's still gets the job done.

Reasons for switching to AOL Mail

I like AOL better overall. It's sleeker and just works for me.

Mike

Entertainment, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

You've Got Mail! AOL Mail is still a great email service

I use it everyday and still love it. Great for personal use.

PROS

It may seems simple but this email service still works great. It isn't outdated and holds p to gmail and yahoo.

CONS

The only downfall is the inability to send large files. This is only thing that keep this service in the past.

Reasons for switching to AOL Mail

At the time Aol was the next big thing!

Rosela

Government Relations, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

3

Reviewed December 2023

Indirizzo email sicuro anche se non troppo usato in Europa

Buona esperienza d'utilizzo. Per il momento lo tengo poi vedremo.

PROS

Mi piace la sua facilita' d'uso. Alcune potenziali funzioni andrebbero migliorate

CONS

che a volte e' lento quando stai inviando un email di risposta

Reasons for switching to AOL Mail

perche' a volte rimanevo offline mentre dovevo rispondere o leggere email urgentemente

Katie

Hospital & Health Care, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed November 2023

Old School but Updated

I've had AOL Mail since I was 17. I am now in my 40s. I have seen them upgrade the system, making changes to keep info protected. I have seen them come up with easier ways to change a lost password. It is my preferred email service.

PROS

I have been an AOL mail user forever! It's easy to navigate. You can find what you are looking for quickly. It was free. I love free.

CONS

I have never had an issue with AOL mail. Maybe just trying to find a password in the past. They have upgraded, and easier to reset.

Julie

Education Management, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2021

Forever AOL

I use AOL for all of my personal communications. It's important that I have an email that is not connected to my workplace, and my AOL account is perfect for that.

PROS

Email with AOL is so easy. I have always had AOL and I have no plans to change that. I like the extra features of stationery and smileys. I use those regularly.

CONS

The only thing I don't like about AOL is the attitude I hear on rare occasions that it's old-fashioned. AOL actually keeps up with the times by adding new artists, updated stationery, and more.

Anonymous

1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed November 2023

AOL Mail is my go-to Email Platform

PROS

I like that AOL Mail is secure. When I was working at home as a transcriber, AOL Mail was required. I have used AOL Mail for years.

CONS

There is nothing I didn't like about AOL Mail.

Tyonna L

Apparel & Fashion, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

4

Reviewed August 2021

AOL Mail -My Favorite Email Provider

PROS

I love how it's so easy to use! There is nothing difficult about this software! And I have been using it for YEARS! I always have an AOL Email

CONS

Nothing to really dislike, except for the AIM Chat is gone!!! Bring it back if you can! I loved it so much lolol I'm from the Era where you could Instant Message on AOL! I even remember recieving the AOL free Disks in any store that would carry them!

Margaret

Individual & Family Services, 1 employee

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2024

Just few letters about AOL Mail

It's very simple and secure site. I Recommend this for anyone

PROS

I've been using this service since 2023 and I love this app. Because it's very easy to use. Receiving new email notification is working perfectly. Their security also great and I recomend this app to all of you.

CONS

Actually I don't have any dislike features about this.

Sunita

Hospital & Health Care, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed January 2024

A very good way to manage email

PROS

AOL Mail has a very attractive design which makes it enjoyable for me to use, it's also very smooth without any lagging experience, i enjoy how unproblematic it is for me.

CONS

there hasn't been a situation where I've needed to complain to support for any reason.

Anonymous

10,000+ employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Simple, & Helpful

PROS

I like that I can contact anyone on my team whenever and wherever.

CONS

Sometimes things go to spam but with that in mind it's easy to check.

Reasons for switching to AOL Mail

New developments

Showing 1 - 25 of 55 Reviews