Asana vs Drift

RATING:

4.5

(12085)

Asana has 12085 reviews and a rating of 4.47 / 5 stars vs Drift which has 195 reviews and a rating of 4.49 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (195)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
July 24, 2023
December 26, 2023
Pros/Cons
  • Pros

  • It's like Facebook for task management. The best thing about Asana is surely design, it is minimalistic, beautiful, smart and goal oriented.
  • Asana has a super friendly user interface that makes task management far more joyful than other competitors.
  • Cons

  • There is nothing a find to criticize in a negative way from this product, by the way.
  • This can be frustrating because you are only able to see conflicting requirements in the Timeline view.
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  • Pros

  • The platform helps people maintain their customer service with website visitors and prospects. They help you manage the contacts and leads you gain from their platform.
  • Drift is easy to use and pretty straightforward. Installing it on your website is super easy and they provide good support.
  • Cons

  • Unethical billing -they kept billing me after I cancelled and make it nearly impossible to cancel (4 requests, still not clear if I'm cancelled).
  • None with the software - they are the leader in the space for a reason. Their account executives are a bit pushy on upsells for additional features and functionality.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos