--- title: "Attentive Software Reviews, Demo & Pricing - 2026" description: "Review of Attentive Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/marketing/attentive-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Marketing Automation Software](https://www.softwareadvice.com/marketing/automation-comparison/) / Attentive Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/conversational-marketing/attentive-profile/reviews/)[Alternatives](https://www.softwareadvice.com/conversational-marketing/attentive-profile/alternatives/) # Attentive Review Custom quote Free trial 1 plan Wondering if Attentive is right for your organization? Our Marketing Automation Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Attentive 4.8 [(110)](https://www.softwareadvice.com/conversational-marketing/attentive-profile/reviews/) Pricing Pricing available upon request ### About Attentive Attentive is a cloud-based mobile marketing platform built for retail and e-commerce brands, including mid-market and enterprise businesses across apparel, beauty, wellness, food and beverage, home goods, luxury retail, and sports and entertainment. The platform helps brands grow subscriber lists, run SMS and email campaigns, and automate behavior-triggered messaging across the customer lifecycle. List growth tools include two-tap sign-up units, QR code flows, and onsite preference collection. Automated journeys cover cart abandonment, browse abandonment, back-in-stock alerts, price drops, post-purchase follow-ups, and welcome series. AI-powered features include audience selection, send time optimization, SMS copy generation, and individualized message content within automated journeys. Identity resolution matches site visitors to existing subscribers to increase triggered message volume. Additional features include dynamic audience segmentation, A/B testing, transactional messaging, personalized product recommendations, mobile push notifications (beta), and unified revenue and performance reporting across SMS and email. Compliance tools such as quiet hours enforcement and Smart... Sending are built into message delivery. Attentive integrates with Shopify, Salesforce Marketing Cloud, Yotpo, and other platforms via API. Support options include access to a knowledge base and customer support resources. Do you work for Attentive? [Manage this product listing](https://www.g2.com/products/attentive/claim_requests/new?auto=true) Wondering if Attentive is right for your organization? Our Marketing Automation Software selection experts can help you in 15 minutes or less. ## Attentive User Interface ## Popular Attentive Alternatives Main Product Attentive 4.8 [(110)](https://www.softwareadvice.com/conversational-marketing/attentive-profile/reviews/) Ratings Breakdown - 4.67Ease of use - 4.43Value for money - 4.80Customer support - 4.51Functionality Pricing Available upon request Get Price Alternative Product [Project Broadcast](https://www.softwareadvice.com/sms-marketing/project-broadcast-profile/) 4.9 [(652)](https://www.softwareadvice.com/sms-marketing/project-broadcast-profile/reviews/) Ratings Breakdown - 4.54Ease of use - 4.72Value for money - 4.80Customer support - 4.67Functionality Pricing Starting at $7.00 per month Get Price Alternative Product [SlickText](https://www.softwareadvice.com/sms-survey/slicktext-profile/) 4.8 [(270)](https://www.softwareadvice.com/sms-survey/slicktext-profile/reviews/) Ratings Breakdown - 4.80Ease of use - 4.65Value for money - 4.87Customer support - 4.73Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Clearstream](https://www.softwareadvice.com/church/clearstream-profile/) 4.8 [(695)](https://www.softwareadvice.com/church/clearstream-profile/reviews/) Ratings Breakdown - 4.72Ease of use - 4.55Value for money - 4.85Customer support - 4.59Functionality Pricing Starting at $35.00 per month Get Price Alternative Product [EZ Texting](https://www.softwareadvice.com/sms-survey/ez-texting-profile/) 4.5 [(273)](https://www.softwareadvice.com/sms-survey/ez-texting-profile/reviews/) Ratings Breakdown - 4.52Ease of use - 4.16Value for money - 4.27Customer support - 4.38Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [LabsMobile](https://www.softwareadvice.com/product/527802-LabsMobile/) 4.8 [(53)](https://www.softwareadvice.com/product/527802-LabsMobile/#reviews) Ratings Breakdown - 4.81Ease of use - 4.71Value for money - 4.74Customer support - 4.58Functionality Pricing Available upon request Get Price ## Attentive Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Attentive Features - Popular features found in Marketing Automation A/B Testing Campaign Analytics Drip Campaigns Landing Pages/Web Forms Lead Management Multi-Channel Marketing Multivariate Testing ROI Tracking Sales Analytics Segmentation Social Marketing - More features of Attentive 2-Way Messaging Access Controls/Permissions Activity Dashboard Activity Tracking Analytics API Audience Targeting Automated Responses Autonomous Task Execution Campaign Management Campaign Planning Campaign Scheduling Campaign Segmentation Chat/Messaging Contact Management Conversion Tracking Coupons Customer Database Customer Segmentation Customizable Branding Customizable Fields Data Import/Export Drag & Drop Editor Email Marketing Engagement Tracking For No-Code Development Group Messaging Human-in-the-loop (HITL) Integration Management Marketing Automation Mass Texting Message Personalization MMS Mobile Access Mobile Alerts Mobile Coupons Mobile Keywords Natural Language Processing One-to-One Messaging Performance Metrics Pre-built Templates Push Notifications Real-time Conversations Reminders Reporting/Analytics Reporting & Statistics Role-Based Permissions Scalability Scheduled Messaging Scheduling Shortcodes SMS Marketing SMS Messaging Text-to-Win Third-Party Integrations Workflow Automation ## Attentive Integrations Klaviyo Integration rated 4.8 from 10 reviews Shopify Integration rated undefined from -1 review Shopify Plus Integration rated undefined from -1 review Iterable Integration rated undefined from -1 review Gorgias Integration rated undefined from -1 review Bazaarvoice Integration rated undefined from -1 review See all 44 integrations ## Attentive User Reviews ## Attentive customer ratings - Overall rating: 4.8/5 - Total reviews: 110 ### Rating distribution - 5 stars: 90 reviews (82%) - 4 stars: 18 reviews (16%) - 3 stars: 1 reviews (1%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (1%) ### Secondary ratings - Ease of use: 4.7/5 - Value for money: 4.4/5 - Customer support: 4.8/5 - Functionality: 4.5/5 --- ### Good fit at start…. - Overall rating: 4/5 - Reviewer: Mario M. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: July 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We’re pausing on it for now. Keeping our options open for other companies as we continue to grow our SMB. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros I liked the interface that merged data with opportunities for growth. Segmentation was key for us when using the app. #### Cons It didn’t really give us any different setups aside from postscript, klaviyo, ect. They’re all sms apps but the functionality we were initially sold on it being best in class but the functionality was the same. We didn’t grow our sms channel much with it. #### Reasons for choosing Attentive Customer service and onboarding call was great. #### Reasons for switching to Attentive In market for best fit for sms for e-commerce brand --- ### Leader in SMS - Overall rating: 5/5 - Reviewer: Danielle B. - Verified reviewer: Yes - Industry: Retail - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Easy to use. It has an extremely intuitive interface as well as an accessible customer service team. They are always beta-testing new features and have tons of educational opportunities to hear about the new features and connect with their team. #### Cons There were a few things I thought their tool was lacking initially but their innovation team is constantly cranking out new functionality and connecting with clients for feedback. I have seen several of these new developments launch already and others are in testing phases to launch soon. #### Reasons for switching to Attentive Attentive has established themselves as a thought leader in this space. They continue to invest in expanding their platform --- ### Attentive is truly the best. - Overall rating: 5/5 - Reviewer: Heather N. - Verified reviewer: Yes - Industry: Retail - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, a great partner for our brand. I’ve been working with them for over 6 years and they are consistently wonderful. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros They are constantly innovating and always bring the latest technology to the table. They offer great service and always offer opportunities to participate in beta tests. #### Cons Some of their tools require additional costs that are unfortunately not within our budget. We had to forgo using as a result. --- ### Great product, excellent customer service - Overall rating: 5/5 - Reviewer: Kirsten H. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 201-500 employees - Product usage: Used weekly for less than 12 months - Reviewed: July 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We are very happy with Attentive. It's a strong revenue-driving channel for our business and I cannot say enough good things about the customer support team. Our Account Manager is so responsive, he tailors his strategic recommendations to suit the needs of our business, and it's clear that he has our best interest in mind. The team at Attentive is also great at providing us access to BETAs and ensuring we're maximizing our use of the platform. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Attentive is very user-friendly. It's a turnkey, impactful solution for driving results with SMS marketing. It has completely changed the game for us in terms of lower funnel marketing strategies. #### Cons Since I'm not the primary user of our account, I don't have as much insight into this. At this point, the software suits all of our needs. The one thing we would benefit from is more robust reporting so that we can build on learnings and always be improving our strategies. #### Reasons for choosing Attentive We felt that Attentive was best-in-class due to their customer support, their strong book of business and their turnkey SMS solutions. --- ### After Our Free Trial SMS was our 2nd Highest Revenue Channel - Overall rating: 5/5 - Reviewer: alia y. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Amazing, we had no idea how much money we left on the table by not having an sms program. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Onboarding process and white glove is top notch. We were guided through by our account manager and were able to have a comprehensive SMS strategy super quickly. Attentive automatically comes with a pop-up modal to collect email AND sms which is not something many other SMS providers have. It’s a super simple sign up process for our customers. They start you off with a shared shortcode (this is phasing out) but most other sms platforms we explored did longcode and didn’t offer any solutions to get quickly set up with shortcode. Recently, they just added new segmentation features! Exciting to see everything on their product roadmap. #### Cons I think there could be some improvements to analytics. They do have dashboards that give you some high level stats. Generally, I end up exporting all my reports anyway and that’s what I find myself doing here as well. #### Reasons for choosing Attentive - onboarding - shortcode - integrated pop-up - integrations with other tech stack - funding and product roadmap --- ### Attentive text messaging service helped my business to an extent - Overall rating: 4/5 - Reviewer: Sarah F. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: September 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall they were helpful but i had so many technical issues that i ended up not being able to properly use the service to it's fullest potential #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros I enjoyed the automated cart reminders and text alerts and text blasts #### Cons I didnt like the pricing, and their landing page to sign up for texts was awful It wouldnt finalize the sign up for text alerts if the customer clicked the landing page from facebook #### Reasons for switching to Attentive They offered a free trial and lowered pricing --- ### A good platform, but very expensive for SMS - Overall rating: 5/5 - Reviewer: Connor J. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: September 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 2/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I liked the performance of the software, but despite the great performance the pricing structure for month-to-month plans as well as long-term agreements didn't make sense. #### Cons I disliked the requirement to sign long-term agreements to get decent pricing. Additionally, some of the sales presentations had carrier charges listed in a small, gray text that made it more difficult to see the overall cost per SMS you were getting. #### Reasons for switching to Attentive I made the switch to see if Attentive was able to provide much better results that could justify the higher price. --- ### You won't regret it - Overall rating: 5/5 - Reviewer: Zenia P. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used monthly for less than 12 months - Reviewed: December 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very positive. The sales person was a little... persistent for my personal tastes, but very friendly and professional - and you know what? It worked for her so I can't even judge. They've done great things for our email sign ups, and while SMS has been slower to grow, we see good returns and that growth is continuous. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The Attentive team are... well... Attentive! They stayed lock-step with me every step of onboarding, and have been extremely quick and helpful if I run into questions. The platform works well and we've seen good returns. I was especially pleased that they haven't charged us their minimum charge, only for what messages we've sent. (But don't tell them that... ;) ) OH! I forgot the best part! The sign up units work like a hot damn. We saw massive amounts of sign ups in comparison to our old system. Very happy. #### Cons Once or twice I've run into issues with not being able to delete campaigns. I also dislike the way they set up the dropdown for choosing a send time... very small complaints! #### Reasons for choosing Attentive The sales presentation and their patented sign up process. They did the best job of convincing me that not only would I have results, but the support to get them. --- ### Highly Recommend - Overall rating: 5/5 - Reviewer: Lisa P. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We've seen conversions happen quicker making ROI increase. The tools Attentive provides us with make marketing via SMS easy and viable. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Integration with our ESP was flawless and the reports you have access to quickly help you audit what is and possibly is not working so you can adjust quickly. Campaigns, Journey, and Sign Up Forms are easy to create and the UX of each step creates instant fail-safes. I'd say the best parts are the communication with the Whiteglove service & our Account Manager; it's quick and business casual so you can get the answers & fixes you need quickly (even past working hours). I love that they schedule calls with their customers so their Product Team can get a real insight into what we would like for platform updates that would help with any areas we get stuck in. What possibly tops the quick communication would be the legality fail-safes involved. Attentive has you covered with all the FCC/FTC guidelines and you can tell the partnerships they have with the Carriers are positive. The best SMS Marketing program I've ever used. #### Cons I can't say I do. They are constantly upgrading features. #### Reasons for switching to Attentive Ease of use (UX is much smoother with Attentive), legal knowledge, and quick service. --- ### It's all about the people - Overall rating: 5/5 - Reviewer: Aslihan D. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: March 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros While the overall technology, functionality, segmentation and user experience is easy to use, straightforward and intuitive, I've been most impressed by the Attentive team, from the sales team that approached us to our Client Strategy Manager to the customer service team. The entire team performs above and beyond, they care about their client's success and they work relentlessly to help us achieve our goals, with a big smile on their face. #### Cons Attentive has significantly more integration with Spotify then SFCC right now and while integration with SFCC is being developed, there are many features that we currently cannot take advantage of. #### Reasons for choosing Attentive More robust functionality, Attentive company, team members and overall culture seemed more professional and trustworthy and while it was more of an expensive proposition, we felt that Attentive provided more value for the money. --- Showing 1 - 10 of 110 Reviews [See All Reviews](https://www.softwareadvice.com/conversational-marketing/attentive-profile/reviews/) ## Attentive Popular Comparisons [Project Broadcast vs Attentive](https://www.softwareadvice.com/conversational-marketing/attentive-profile/vs/project-broadcast/)[Klaviyo vs Attentive](https://www.softwareadvice.com/conversational-marketing/attentive-profile/vs/klaviyo/)[Twilio vs Attentive](https://www.softwareadvice.com/conversational-marketing/attentive-profile/vs/twilio/)[Omnisend vs Attentive](https://www.softwareadvice.com/conversational-marketing/attentive-profile/vs/omnisend/)[Emotive vs Attentive](https://www.softwareadvice.com/conversational-marketing/attentive-profile/vs/emotive/) [Compare All Alternatives](https://www.softwareadvice.com/conversational-marketing/attentive-profile/alternatives/) ## Other Top Recommended Marketing Automation Software [Samai](https://www.softwareadvice.com/product/560736-Samai/) **0.0** (0) Recently recommended **15** times [Amanda AI](https://www.softwareadvice.com/marketing/amanda-ai-profile/) **0.0** (0) Recently recommended **12** times [Wrike](https://www.softwareadvice.com/project-management/wrike-profile/) **4.4** (3039) Recently recommended **11** times [HubSpot Marketing Hub](https://www.softwareadvice.com/product/119437-HubSpot-Marketing/) **4.5** (6256) Recently recommended **10** times Stuck Between Options? 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