Autopilot vs Novocall

Autopilot has 100 reviews and a rating of 4.62 / 5 stars vs Novocall which has 108 reviews and a rating of 4.82 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.62 / 5 (100)
4.82 / 5 (108)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
May 21, 2020
October 4, 2021
Pros/Cons
  • Pros

  • I love Autopilot journeys and campaigns. I like the way how you onboard new users.
  • I loved how easy it was to create a campaign and get a feel for what was going to happen and when. A fantastic tool for starting out.
  • Cons

  • The software needs more integrations to be built. Right now they integrate with very limited number of applications which can be a challenge syncing data across platforms.
  • After contacting AutoPilot multiple times, they refused to acknowledge how ridiculous this was. Instead they recommended to.
  • Pros

  • It's really a good tool which converts visitors in lead or callers. Chances of increasing the prospect are really quite high.
  • It was easy to integrate onto our website and allowed us to have a very compelling call to action for our potential customers. This app is very customizable and allows to adjust most every aspect.
  • Cons

  • The only major limitation is lack of integration with your existing calendar, which means you could get a missed call when you are unavailable, making for a poor user experience.
  • At the moment I am using webhooks and zapier to push appoinments to the calendar, but at risk of double booking with something else.
Pricing Range
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

FrontRunners

2020

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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