I love Autopilot journeys and campaigns. I like the way how you onboard new users.

Excellent, their customer service provides just that. They are knowledgeable and very responsive.

I loved how easy it was to create a campaign and get a feel for what was going to happen and when. A fantastic tool for starting out.

The software needs more integrations to be built. Right now they integrate with very limited number of applications which can be a challenge syncing data across platforms.

Great platform, easy to learn and use, engaging for the team, awesome customer support, truly helpful content.

A great tool, with great visual cues, powerful automation and integrations.

It's very easy to understand and to set up. There a lot of connections with other platforms such ad Google Ads Facebook and CRMs.

The visual journey builder is amazing. I tried all of the different marketing automation tools and AutoPilot was the clear winner.

I think the ideal scenario is for small and medium businesses with growing marketing teams, especially since their cost becomes much more accessible than applications like Marketo.

It gave us sophisticated contact-tracking, marketing automation and Salesforce integration inside of a pleasant UI with tools that were easy to understand.

After contacting AutoPilot multiple times, they refused to acknowledge how ridiculous this was. Instead they recommended to.

However, it's also super powerful. We've pluged in Salesforce, several different databases, and our customer support system, and using the fun shapes on the Journeys page.

We've used Autopilot for about a year now at Golden Gate Wine Co. in Hong Kong. We found it easy to use, flexible and rich in ways to segment, reach, follow-up and gain customers.

Autopilot has done an amazing job of making the building of the workflows collaborative as well.

The email, CRM, Slack integrations are all easy to set up and use as well.

We use Autopilot for Marketing Automation, this is really helpful in building the flows and defining the communication. This can easily be the all in one tool.

I've used others before, including Infusionsoft, MailChimp, and Intercom - Autopilot is a great product, with an attractive price point, that offers just the right amount of features, in my opinion.

After one year with this app, I found only one thing that makes me mad - preview is much different than the real email.

AutoPilot is an amazing piece of software, it just works and works well. They achieve exactly what they promise and it is a joyful user experience.

You’ve lost us as customers, because it’s utterly absurd how much of our time and money you wasted over such a short-sighted pricing policy.

Autopilot is really good to get you thinking about user journeys and how your customers should be getting information through your funnel.

Improved Live up to date inventory tracking , larger outreach using the email blasts and easy to use CRM makes managing and syncing other programs a breeze.

It has been wonderful to use this CRM interface which keeps the track of all my customer assets and register all my daily activities.

Ease of use, customization, workflow management, email integration and campaigns. It's a solid CRM which offers more functionality than other far more expensive CRM's out there.

Design seems  a little dated, can be confusing at times.

Fantastic user interface, Great functionality and integrations with google calendar are the highlights of this product. We have been able to get great sales insights after embracing Vtiger CRM.

Integration with Microsoft outlook can be done in different ways which is a bit confusing.

VTiger has a fantastic reporting system with a wide variety of charts that can be used to display statistics. Case referencing is near flawless when combined with email responses/notifications.

It does come with some great hookups to other apps and software, and the app is useful.

With tools provided by community that complement it and make it strength and powerful.

We have a little overview from our clients, because, a lot of clients are 2 or 3 times in the CRM in cause of a mistake with update.

I think it is pretty accessible for the most part, so that helps.

Its very powerful for use, understand an customize, One of the best CRM's open source from 2004-2014, that cover the income and outcome process of any mid-size organization.

I like the way that you can collaborate with all the sales team, sharing contacts information, and always knowing the status of the opportunities.

In general terms, the CRM is good, but without community collaboration is hardly to make it better and adaptable to current time.

Offers great details, options, information to capture the required information which is useful to further analyse whenever required.

The ease with which one can manage and nurture leads to drive the revenue within the organization is unmatched.

It has a lot of resources. For a small company with low budget it's a great choice.

No custom Buttons available, the print-templates Editor is poor on formating and sometimes you also Need a work around for list variables to be shown.

Reporting can be fast and powerful. There are still some gaps I'm having to learn to live with but they can and should improve this.

I love the easy costumization and the Powerful tools for low price.

Great value for money, great customization options.

VTiger has evolved in the last years, bringing a better user experience, and making it more intuitive.

Recommend if you are looking for a CRM easy to configure and stable.

The customer support is very helpful and they always strive to improve the system.

It can be synchronized with losts other apps. Perfect customer support 24/7.

Far away from SalesForce, lack of functionalities.

The cloud version of the software suffers for this reason, as well as the inability to edit some records due to a lack of access to the backend.

The best thing I liked about this software was the ability to do sales, marketing and support all in one program. Our sales team is able to track opportunities and view sales funnel reports.

We used vTiger CRM for some of our call center solutions to collect customer information and integrate with the dialer systems.

I like that certain forms can be modified to accommodate varying needs. It's nice that it integrates with our time keeping software.

The user interface is clean and easy to use icons. Not much of training is required.

US Dollar

Build journeys that drive revenue. Your customer data, marketing automation & analytics, together. 

Since 2015, Ortto has empowered over 10,000 companies with their software. Ortto allows online businesses to unify their customer data with their CDP, segment key audiences across the customer lifecycle; activate these audiences with personalized, omnichannel experiences, and analyze their business for growth with a powerful suite of BI tools. The teams at Microsoft, Bltly, Typeform, LiveChat, Greenpeace and Patreon create remarkable customer journeys with Ortto.



LongDescription

Real Time Analytics

Engagement Tracking

AB Testing

Website Analytics

Sales Analytics

Customer Surveys

Multi-Channel Marketing

User Management

Personalization

Social Marketing

Lead Capture

Customizable Reports

Access Controls/Permissions

Activity Tracking

Data Synchronization

Customer Segmentation

Subscription Management

Charting

Drip Campaigns

Ad hoc Reporting

SSL Security

GDPR Compliance

Marketing Calendar

Single Sign On

Campaign Tracking

Data Extraction

Behavioral Analytics

Lead Distribution

Multi-Campaign

Customer Database

Lead Database Integration

Audience Targeting

Customizable Fields

Data Capture and Transfer

Campaign Scheduling

Template Management

ROI Tracking

Data Import/Export

Campaign Segmentation

Email Tracking

Email Campaign Management

Campaign Planning

Lead Generation

Email Templates

Customer Activity Tracking

Subscriber Management

Email Distribution

Contact Management

Lead Verification/Validation

Content Management

Lead Management

Conversion Rate Optimization

Email Marketing

List Management

Dashboard Creation

Real Time Data

Performance Metrics

Data Security

Channel Management

Click Tracking

Data Connectors

Multi-Channel Communication

Behavioral Targeting

Data Integration

Marketing Automation

Landing Pages/Web Forms

Role-Based Permissions

Ad hoc Query

Social Media Integration

Lead Segmentation

Forms Management

Customizable CTAs

Contextual Targeting

Real-Time Updates

Email Management

Source Tracking

Key Performance Indicators

Dynamic Content

Event Triggered Actions

Visual Analytics

Customization

Activity Dashboard

SMS Marketing

CAN SPAM Compliance

Reporting & Statistics

Segmentation

Data Visualization

Multiple Data Sources

Visitor Tracking

Website Visitor Tracking

Customizable Templates

Visualization

WYSIWYG Editor

Image Library

Conversion Tracking

Multi-Channel Attribution

Lead Nurturing

Keyword Tracking

Mac OS

Web browser (OS agnostic)

Windows 8

Email/Help Desk

FAQs/Forum

Knowledge Base

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Ortto

Live Online

Webinars

Documentation

Videos

Vtiger CRM offers a single, unified CRM for sales, customer support and marketing teams. Vtiger CRM can be used across the entire customer lifecycle, and it allows marketing teams to capture and nurture leads, sales teams to score, track and close resulting deals and support teams to access complete customer history and provide support.


Key features include web forms, email and SMS campaigns, lead scoring, sales insights, appointment scheduling, approvals, team mailbox, document tracking, automated workflows, work orders, inventory management, case routing, surveys and project management.


All customer data is stored in a single database that offers a unified view for marketing, sales and support teams. The system can be customized to suit the needs and preferences of the business. 24/5 customer support is offered via phone email, and chat.



Support Ticket Management

Cataloging/Categorization

Forecasting

Business Card/Badge Scanning

Internal Chat Integration

Document Storage

SMS Messaging

Customer Service Analytics

Sales Pipeline Management

Referral Tracking

Calendar/Reminder System

Projections

Knowledge Management

Pipeline Management

Calendar Management

Collaboration Tools

Automated Routing

Sales Trend Analysis

Customer Support

Self Service Portal

XML/RSS

Opportunity Management

Mobile Access

Sales Reports

Routing

Territory Management

Request Escalation

15-day free trial, no credit card required.

Vtiger offers four different packages, including a forever-free CRM.

Rates start at $12 per user, per month (billed annually), or $15 per user, per month (billed monthly)

Please contact Vtiger Sales team - sales@vtiger.com for pricing information. 

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