Avochato vs BenchmarkONE

Avochato has 129 reviews and a rating of 4.68 / 5 stars vs BenchmarkONE which has 151 reviews and a rating of 4.44 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.68 / 5 (129)
4.44 / 5 (151)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
April 16, 2021
January 28, 2021
Pros/Cons
  • Pros

  • Easy to use, easy to manage multiple teams and phone numbers, great API for automation.
  • It provides a very nice platform and a user friendly web environment.
  • Cons

  • The biggest negative is that some people call the number after receiving a text, which does not work well.
  • I went in to cancel and not only did it say that it was already cancelled, but it blocked me out.
  • Pros

  • It has transformed my company in terms of lead tracking and management. It's so easy to set up and use, and is extremely well-priced.
  • Very good value for the money. The scoring is very helpful in qualifying prospects and interest.
  • Cons

  • It's hard to see what clients you've communicated with that day.
  • Sometimes difficult to get email reports to show the contacts asociated.
Pricing Range
Product Demo
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Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

FrontRunners

2020

Advisor Recommendations

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3 Recommendations
1 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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