About Awario

Awario is a cloud-based social media monitoring solution designed for enterprises of all sizes that helps manage brand and product presence online. Key features include customer engagement, impact scoring, influencer tracking, sentiment analysis and more.

Awario helps business owners to engage with influencers and audience and grow brand awareness. The solution’s customer intelligence module includes continuous monitoring, reputation management and impact scoring. White-label reporting tools helps export raw data and improve social listening.

Additionally, Awario features social selling, lead generation and Boolean search and enables users to sort keyword mentions according to priority. Group shares and retweets are organ...


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Supported Operating System(s):

Web browser (OS agnostic)

42 Reviews of Awario

Average User Ratings

Overall

4.51 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(28)

28

4 stars

(10)

10

3 stars

(4)

4

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 42 results

June 2020

User Profile Picture

Daniel from Heritage Lifecare

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Hospital & Health Care

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2020

Online media monitoring that grabs the most

The service was a lifesaver during covid. This meant we could better understand our environment and listed to public feedback promptly.

Pros

Flawless experience, great value. We currently use this to monitor brand mentions and respond promptly on the web. This is also a great tool for monitoring the general industry.

Cons

Awario does monitor pressreader.com for newspaper mentions, however it would be good if it could also monitor offline media clippings e.g. radio, tv.

Reasons for Choosing Awario

Trialed a lot of media monitoring, this one was most affordable for a large number of keywords. It seemed to pick up all the results, whereas others missed a few articles.

September 2020

Jessica from J Levin Digital LLC

Company Size: 1 employee

Industry: Marketing and Advertising

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

Great Social Listening Tool

Pros

I have used expensive listening tools and yes there are advantages to the big bucks you spend but Awario is perfect for me & my team. Setting up the queries could not be easier you do not have to be able to program specific mentions but can set up with ease. The team at Awario is extremely helpful is refining your queries if you are having difficulty getting to adequate mentions.

Cons

There are limits on the filters and the amount of information reported back in reports but if you are just looking for basics this is the perfect program.

Reasons for Switching to Awario

No longer could afford the cost associated with Netbase.

January 2019

Bes from Marketing and Advertising

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

3.0

Functionality

4.0

January 2019

Mentions missed sometimes

Overall experience is good, but in my language doesnt find a lot of results or as much as I expected. Very good for youtube and twitter. Not so good for web and facebook.

Pros

The way it is organised and the detailed reports produced divide by allerts or alert groups.

Cons

The accuracy of the software and the bolean search by a non dev perspective.

August 2018

User Profile Picture

Marco from Woodlands International College

Verified Reviewer

Company Size: 1 employee

Industry: E-Learning

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2018

If it's out there...Awario will find it!

Overall, I'm really enjoying Awario. It finds the keywords that i'm looking for without me having to break a sweat. I love that the blog is useful and teaches us how to use the interface to greater and greater effect each week.

Pros

I love how I can set Awario to look for the things that I'm after, and then leave it. The automation on this product is great because I can set email alerts for the specific key words that have been used in my favourite social media platforms and then spend 2 minutes each day reviewing them on email. This saves me a ton of time and allows me to focus on the areas of my business that matter. I love how I can have numerous alerts set up and change and track them. I love how I can eliminate the chatter from the social media platforms that I don't enjoy and get rid of them.

Cons

To really get it working for me, I need to spend some time learning how to use the interface optimally. I don't always have time to do this.

November 2018

User Profile Picture

Gary from 3Bug Media

Verified Reviewer

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

November 2018

Easy To Use and feature Rich Social Listening Tool

Very good, use it every day to monitor our brand as well as dozens of specific seacrhes across the web.

Pros

Not only can you monitor your brand and specific search terms across the web but they also have a lead generation tool to help you land customers who are talking about specific topics using their lead monitoring tool. It is also laid out in a very user friendly dashboard that makes it easy to understand.

Cons

Your first searches may not bring back the results you want. You really need to learn how to use the search tool and boolean searches to get what you need, so there is a learning curve on how to use the tool.