The service was a lifesaver during covid. This meant we could better understand our environment and listed to public feedback promptly.

Flawless experience, great value. We currently use this to monitor brand mentions and respond promptly on the web. This is also a great tool for monitoring the general industry.

Awario does monitor pressreader.com for newspaper mentions, however it would be good if it could also monitor offline media clippings e.g. radio, tv.

I have used expensive listening tools and yes there are advantages to the big bucks you spend but Awario is perfect for me & my team. Setting up the queries could not be easier you do not have to be able to program specific mentions but can set up with ease. The team at Awario is extremely helpful is refining your queries if you are having difficulty getting to adequate mentions.

There are limits on the filters and the amount of information reported back in reports but if you are just looking for basics this is the perfect program.

happy befire i noticed that i couldnt use the software as expected and then they refused the refund even after i proved that they lied about it !

LIES In their pricing description page ! Unlimited keywords is far from true

Overall I would say Awario is a game changer for the businesses.

Awario is a total game changer for our business. The real time insights provided by Awario gave the business a great boost. Some features helped me in engaging with the right set of audiences for my business . Unlike a typical data document, the dashboard features the analytics in a way that I can easily focus on a specific metric that is more important than the others. The navigation experience is just a breeze I would say. Their customer service team always there and promptly responded whenever I needed some help.

While everything is excellent, I feel their competitors tracking feature can be improved a bit more.

Overall, I'm really enjoying Awario. It finds the keywords that i'm looking for without me having to break a sweat. I love that the blog is useful and teaches us how to use the interface to greater and greater effect each week.

I love how I can set Awario to look for the things that I'm after, and then leave it. The automation on this product is great because I can set email alerts for the specific key words that have been used in my favourite social media platforms and then spend 2 minutes each day reviewing them on email. This saves me a ton of time and allows me to focus on the areas of my business that matter. I love how I can have numerous alerts set up and change and track them. I love how I can eliminate the chatter from the social media platforms that I don't enjoy and get rid of them.

To really get it working for me, I need to spend some time learning how to use the interface optimally. I don't always have time to do this.