AWeber provides email marketing services for small businesses. This solution helps automate email followups and delivery of newsletters.

AWeber offers auto-responders that enable businesses to deliver targeted, personalized and timely messages to customers. It allows users to integrate their email marketing accounts with various online services, thus improving information sharing among different corporate functions.

AWeber lets users insert email subscription forms on their blogs, websites and Facebook pages. Users' AWeber accounts can also be integrated with most of shopping cart tools, so that new customers can be added to email lists once they complete a purchase on user website.

Users can also make use of AWeber API, a programming interface, to build their own customized applications and tools to meet their specific requirements.

Auto-responders
Auto-responders

Auto-responders

Dashboard

Dashboard

Email analytics

Email analytics

Email editor

Email editor

Sign-up form

Sign-up form

Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10



71 Reviews of AWeber

Overall rating

4.5 / 5 stars

Write a review

Showing 1 - 20 of 71 reviews

Start your review of AWeber

Write a review

Juan from Derevo

Industry:  Software / IT

Number of employees:  11-50 employees

Ease-of-use

Functionality

November 2018

I did not like it as I thought I would

Pros

Since there is more users and the tools is growing they have more integration with some CMS like wordpress or drupal. The reports that you can get are good, easy to read and understand what is going on with you campaigns.

Cons

Price is kind of expensive and the experience across the tool is not as fun or easy as with other similar vendors.

Review Source

Eric from Build My Site Today

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Not the cheapest

Pros

I chose Aweber for one reason -- integrations. Nobody else seems to have more integrations available.

Cons

Pricing is a bit higher than other services.

Review Source: Capterra
LinkedIn icon
Verified Reviewer

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Good if you're starting out

Pros

Aweber is easy to use, cost effective and great if you're just starting out. Great autoresponder.

Cons

Lacks features such as advanced marketing automation. They introduced some marketing automation but it is still not sufficient or satisfying when compared to the features offered by competitors.

Review Source: Capterra
LinkedIn icon
Verified Reviewer

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Why I use Aweber over the competition

I've tried various email services multiple times, but I feel the most drawn to Aweber. I like the ease of their email editor. I also like how easy it is to change the order of my legacy follow-up series by simply dragging & dropping the emails in whatever order I wish on the fly. Yes, Aweber is a little more expensive than some other platforms, but I'd rather pay a bit more for something that fits my needs than to be irritated all the time.

Pros

I've used various email marketing platforms, and I find Aweber's email editor the easiest to use. It's simple and easy, as it should be. I don't feel like I'm fighting with it to get to work properly, and it makes writing and structuring emails the way I want a piece of cake.

Cons

I don't like that I have to get in contact with Aweber to turn off double opt-in on some lists, even if I've already turned it off myself in my backend settings. That's my main complaint as it consumes more time than it needs to.

Review Source: Capterra

O. Kelvin from Fiverr

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Great Tool For Email Marketing, But Pricey For Startups

Overall, Aweber delivers on it's promises, customer service is top-notch as well. I currently signed up for their affiliate marketing, I would recommend it to my audience. 8/10, that's my personal rating.

Pros

I like the high level of deliver-ability from Awebers' server(s), emails deliver to inbox almost all the time, so long you check for spam trigger words.

I have been using Aweber for over 6 months now, and I think it's a great value for money.
It has all the essential features anyone would need to grow their business online.

Cons

I still think it's a bit pricey if you ask me, email marketing could be cheaper and better. I know how hard I had to work to get to where I am.

Email marketing is very essential to the growth of an online business, but the cost sometimes scares away struggling startups.

Review Source: Capterra

Caroline from LASSO GROUP

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Email Marketing taken to a whole new level

Aweber is a high end email marketing option. If you are serious about Email marketing, Aweber is a good place to start. I feel more professional and in control using Aweber for my blog subscriptions.

Pros

What I like most about Aweber the analytics that the application offers. Compared to other email marketing software in the market, Aweber offers the most specific options in terms of targeting people around the emails they get. For example, Aweber if you send out an email with a particular offer and someone opens it but doesn't click the offer, you are able to know this and decide on the next action to take to convince them to check out your offer.

Another thing I like about Aweber is the fact the Customer support. They respond quickly and are very friendly and helpful - they know their staff.

Cons

Compared to Mailchimp, Aweber doesn't have very beautiful designs for your email. This is one thing I like least about the software.

Another disadvantage is that the user has to have a good understanding of the application in order to reap the most from it. The good thing is there is a lot of documentation and Youtube videos online explaining how to make the most of the software

Review Source: Capterra
LinkedIn icon
Verified Reviewer

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Aweber review

Overall, i like it but they need a lot of improving when it comes to customer solutions. They simply don't listen to their customers.

Pros

What i like the most is the ease of use and ton of functionality, like tags and their legacy series.

Cons

I don't like the fact that they can put you on a bad server and you end up having bad results.

Review Source: Capterra

Jonas from Jonaslindgren.net

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

August 2018

The easiest autoresponder for beginners

Fantastic. I don't think i'll ever change autoresponder. I've tried GetResponse and others and they are also awesome, but I like the simplicity of Aweber so I don't really see why I would ever change.

Pros

I've used Aweber since 2014, and i've NEVER had an issue with them.

Sure, they have downtime just like every other autoresponder a couple times per year, but it's always fixed really quickly.

The deliverability is awesome, it's extremely easy to use and their customer is support is insanely responsive. I have had to do a few minor changes to my account every now and then, I kid you not, they have taken care of my issues usually within 2-3 minutes of me opening up the chat (which is now open 24/7)

Cons

I've heard that if you open a new account with Aweber now, you need to use their service for around a month using double optin, which could be annoying. When I set my account up several years ago, I didn't have to do that. So if you're planning on running paid ads etc right away, that might be an issue for you. If not, Aweber is awesome and i'm sure you'll love it.

Review Source: Capterra

Sumant from Freelancer

Industry:  Marketing Agency

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Good for handling subscribers list

Pros

Using this software you can keep track of the total subscribers and number of responses that you get which is according to me the best part.

Cons

I have found the pricing of this software very experience. Prices can be decreased because it already has a larger users.

Review Source
LinkedIn icon
Verified Reviewer

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Email autoresponder worth having

Pros

Customer support is great. Easy to set up and use. Can schedule emails easily. Overall, I think this service has better deliverability than other services.

Cons

would like to be able to move people from list to list and start different follow up series based on their activity.

Review Source: Capterra

Manjot from Apovex Limited

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Great software, easy to use.

Pros

I liked using aweber alot, it really helped me setting up email campaigns with lots of options to set up different emails, I could decide when I wanted to send them and to who, very targeted.

Cons

One thing I didn't like was that it was a little expensive at the time and there were cheaper alternatives out there, but it is high quality software.

Review Source: Capterra

Jacob from VALUEWALK LLC

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Really bad platform

I did not get many benefits and had a bad experience overall - i no longer care this happened months ago I am over it but since I am writing a review on software i have used, I would advise all honestly to stay away as my story seems far from unique and had other bad experiences which i don't have time to list - MailChimp is a pretty good alternative if you are checking out ESPs

Pros

It is relatively easy to use its not hard to figure out for most beginners and has basic templates and campaigns which should

Cons

Stay away! Their RSS campaign did not send out for a while and then on its own sent out 6 emails at once really pissing off our readers they offered us a discount of 30% if we signed a two year contract after I said it was an inexcusable mistake which cost me hundreds of dollars in unsubscribes and possibly thousands and pissed off my entire email list. 30% off their inflated high price which they had just boosted was not worth it - i have heard many experts and users tell me of Aweber nightmare stories since my experience. I would recommend mailchimp as an option for basic users, i would advice all to stay away from Aweber

Review Source: Capterra

Julius from EAC YOUTH

Industry:  Other

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Aweber Revolutionized our email campaign.

I loved using Aweber it made our marketing easy and fast.

Pros

Great automation, offers free trial to new users, fast live chat customer support team that knows their work, allows scheduling of mails.

Cons

Requires some skills to maximize on profits of automation, its expensive for small-scale users but does wonders for medium and large-scale users.

Review Source
LinkedIn icon
Verified Reviewer

Ease-of-use

Value for money

Customer support

Functionality

July 2018

I'm still new to aweber however their customer service is unmatched!

Pros

Customer service is beyond amazing! I'm pleasantly surprised at how quickly and efficiently customer services responds and the fact that their live chat line is also so convenient. Their service reps are extremely knowledgable and so helpful with any issues you may have .

Cons

I don't feel like it's an easy system to use. I'm still very new to the campaign letters world however I didn't feel like it was easy to understand their system and they informed me that there is a learning curve. I also wish it was easier to navigate the campaigns and make changes without having to copy and paste a new campaign every time.

Review Source: Capterra

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Using Aweber with 8 Figure Dream Lifestyle.

Pros

Good for tracking leads and email marketing. Scripts set up for me through 8fdl. Great content. My VA sets up the leads and then the process starts and all I have to do is follow up once in a while.

Cons

Haven't used it long enough to see any problems. Seems to be a good platform but not infallible. The email address was missing one letter and website link was not active. They fixed it.

Review Source: GetApp

Jorden from Bodies By Bench LLC

Ease-of-use

Value for money

Customer support

Functionality

June 2018

My email server of choice!

Pros

I've been using Aweber since the very beginning of my online business about 7-8 years ago. It integrates well with other services to make an automated flow of things. I love the segmentation I can do. Just the overall ease of using it. Oh, and their customer service is INCREDIBLE. Probably one of my favorite features. There is someone live to chat with within seconds to help you. Incredible support, no waiting.

Cons

Of course, like any new tool, is the learning curve at the beginning. But once you understand the different things you can do with your email lists...it's easy. And depending how complex or simple you do things to send emails, it can be super simple to get started.

Review Source: Capterra

evelynna from Nokia

Ease-of-use

Value for money

Customer support

Functionality

June 2018

AWeber Email Marketing facilitates the process of creating massive campaigns

create campaigns quickly and professionally saving a lot of time, now it is possible with AWeber Email Marketing

Pros

A great advantage compared to other programs is that AWeber Email Marketing solves your concerns thanks to live assistance, either through chat or personal calls. In other companies I had to wait for hours to solve my doubts.

Cons

Some templates are simple for my taste and for my niche market, but this is only a small detail compared to the benefits obtained thanks to this software.

Review Source: Capterra

Ease-of-use

Value for money

Customer support

Functionality

June 2018

AWeber is outstanding. Its on my BEST list.

Pros

I like what it does for me. Makes life easy. The customer support is AWESOME.
Quite simply it does its job so I don't have to, that's why I use it.

Cons

The only con is the cost. Fact is, it's well worth the money. You get more than you pay for thanks to the customer service.

Review Source: GetApp
LinkedIn icon
Verified Reviewer

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Great software, good customer service, overpriced for the small biz owner

Pros

I really like the freedom of unlimited emails and the plethora of integrations with other apps. AWeber has long been an industry leader and it shows.

Cons

For a small business owner with a small email list (under 1000) AWeber is overpriced. MailChimp and MailerLite offer virtually the same features, for free.

Review Source: Capterra

Garin from MarketingStrategyX.com

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Was an Aweber customer for years. Decided to switch due to ongoing frustration.

Pros

What I like most about Aweber are the integrations it offers. Aweber integrated with my PayPal payment links and automatically created buyers lists as people purchased my products, for example.

Cons

What I like least about Aweber is how they charge for unsubscribes. On numerous occasions the unsubscribes on my list, which I was not mailing to, pushed to list total in the next pricing bracket.

When I noticed and called about this it the fee was reversed however due to the occasions when I was unaware unsubscribes were costing me money, or did not promptly delete unsubscribes from my list, I was charged hundreds of dollars that I would have saved if unsubscribes were not counted as part of my list total.

Review Source: Capterra

Displaying 1 - 20 of 71 reviews