AWeber provides email marketing services for small businesses. This solution helps automate email followups and delivery of newsletters.

AWeber offers auto-responders that enable businesses to deliver targeted, personalized and timely messages to customers. It allows users to integrate their email marketing accounts with various online services, thus improving information sharing among different corporate functions.

AWeber lets users insert email subscription forms on their blogs, websites and Facebook pages. Users' AWeber accounts can also be integrated with most of shopping cart tools, so that new customers can be added to email lists once they complete a purchase on user website.

Users can also make use of AWeber API, a programming interface, to build their own customized applications and tools to meet their specific requirements.



79 Reviews of AWeber

Overall rating

4.29 / 5 stars

Filters:

Showing 1 - 20 of 79 reviews

January 2019

JudyAnn from Bar JD

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

Excellent Midlevel Email Management

A great company to work with. They've been known to extend support and information to people after the account has been closed. The deliverability records are great The ability to measure and fix the potential spam level on emails is invaluable.

Pros

Super knowledgebase and active support.
Priced competitively for mid-level email lists and up to larger numbers
Active spam meters on email content
Many options for attractive forms
Form designs can be manipulated to fit business theme
Forms can be designed independently
Lists are separate

Cons

Some of the email themes are a little heavy for fast delivery

December 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

4 of 5

December 2018

Great email options, wish there was a free version

Pros

It’s very helpful that aweber gives me unlimited emails, it makes routing communication much easier than trying to shuffle through 100s of emails in one account.

Cons

I know everyone is out there to make their money, but I do wish there was some sort of limited usage free version. For a small business that isn’t doing millions a year, this might be unnecessary.

December 2018

Jack from Precision Health & Fitness Ltd

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

5 of 5

Functionality

5 of 5

December 2018

Powerful Email Marketing Management

Having used Aweber for a few different reasons (online training program delivery, marketing funnel, client newsletter and updates) it has definitely been my go to software for email marketing. It is competitively priced and the functionality you get for the cost is great. I would suggest spending a period of time familiarizing yourself with (or watching Youtube demos) and testing the software though before adding in real clients.

Pros

Many different templates make it easy to create emails.
Easy to use styling keeps emails looking professional and in keeping with brand.
Competitively priced.
Autoresponders - setting up an email series has been fantastic for setting up new clients to our programs without bombarding them with information all at once.

Cons

It takes a little while to work your way around the navigation.
The ability to split test emails to see which get a better response would be useful.

Response from AWeber Communications of AWeber Communications

Replied December 2018

Hi Jack, Thanks for sharing your feedback! I noticed your comment about being able to split test emails. We have this feature, and we'd be happy to help you get started with it. Give our customer solutions team a call and we can help you out. Brandon O.

December 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

December 2018

The best manager for your social media and auto mails

Pros

It's ability to schedule and send emails to my blogs subscribers at different hours is perfect for my business

Cons

It does not have an option to pause emails once scheduled

Response from AWeber Communications of AWeber Communications

Replied December 2018

Hi there! Thanks for your feedback. I saw your comment about not being able to pause emails once scheduled, and wanted to let you know that we do have this feature available. All you need to do is click the unschedule button on a broadcast, or the "Pause campaign" button on an automated campaign. We'd be happy to walk through how to do this with you - please contact our customer solutions team for assistance. Brandon O.

December 2018

eric from Internet service provider

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

2 of 5

December 2018

not the best

Pros

Easy to build campaigns and schedule deliveries

Cons

doesn't have extensive stats, hard to move and delete contacts in bulk. Delivery was up and down

Response from AWeber Communications of AWeber Communications

Replied December 2018

Hi Eric, Thanks for your feedback and review. I'm sorry to hear you had some trouble with delivery. We'd be happy to look into this for you. I'm also curious to hear what stats you're looking for that we don't currently offer. Please contact us at https://www.aweber.com/contact-us.htm. All the best, Brandon O.

December 2018

Dawn from Everything Dawn Bakery Candle Treats

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Functionality

4 of 5

December 2018

Pretty Basic

Overall, I would deem Aweber a pretty basic service. It's great for sending rich text emails that are limited in pics. You can't go wrong if you're using it for affiliate marketing or some sense of a platform where you don't need a bunch of customization.

Pros

I like that the software allows you to build autoresponders that are pretty easy to format. I particularly like the feature that allows you to schedule subsequent autoresponder emails precisely after another , with the sequences being quite a bit more flexible than some others I've tried.

Cons

The software, overall, is not very good as a drag and drop softwares. In comparison to other easy email services, I think the overall visual of the platform is dull. It's not very pleasing to the eye and the features are not as straightforward.

Response from AWeber Communications of AWeber Communications

Replied December 2018

Hi Dawn, Thanks so much for your review and feedback - we really appreciate it! We'd love to dive deeper into your feedback with you to help us improve the product. If you're willing to chat about your feedback, please contact us at help@aweber.com. Thanks, Brandon O.

December 2018

Anonymous

Company Size: 11-50 employees

Review Source: GetApp


Ease-of-use

4 of 5

Value for money

2 of 5

Functionality

3 of 5

December 2018

Outdated and needs improvement

Pros

I like its simplicity and ease of use. I can't fault it for that and when you pair it with AW Pro Tools it actually works great. I don't think it's worth the money without it however.

Cons

No automations. It's still way better than mailchimp but it's too simple now in the evolving world of marketing. They need to innovate.

December 2018

Rostane from We-Empower Inc.

Company Size: 11-50 employees

Review Source: GetApp


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

4 of 5

December 2018

Was very happy for a couple of years :)

Pros

I used AWeber for 3 years and it was great, easy to use and to the point and I remember that my emails never went to spam and that is huge !

Cons

The most important Cons was the price, not that it was expensive but it was not flexible and adaptable.

November 2018

Juan from Derevo

Company Size: 11-50 employees

Review Source


Ease-of-use

3 of 5

Functionality

3 of 5

November 2018

I did not like it as I thought I would

Pros

Since there is more users and the tools is growing they have more integration with some CMS like wordpress or drupal. The reports that you can get are good, easy to read and understand what is going on with you campaigns.

Cons

Price is kind of expensive and the experience across the tool is not as fun or easy as with other similar vendors.

October 2018

Eric from Build My Site Today

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

Not the cheapest

Pros

I chose Aweber for one reason -- integrations. Nobody else seems to have more integrations available.

Cons

Pricing is a bit higher than other services.

October 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

October 2018

Good if you're starting out

Pros

Aweber is easy to use, cost effective and great if you're just starting out. Great autoresponder.

Cons

Lacks features such as advanced marketing automation. They introduced some marketing automation but it is still not sufficient or satisfying when compared to the features offered by competitors.

Response from AWeber Communications of AWeber Communications

Replied December 2018

Thanks so much for your feedback! We'd love to learn more about the features you feel are missing. Would you be open to discussing in more detail with us? If so, please contact us at help@aweber.com. Thanks, Brandon O.

October 2018

Anonymous

Verified Reviewer

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

October 2018

Why I use Aweber over the competition

I've tried various email services multiple times, but I feel the most drawn to Aweber. I like the ease of their email editor. I also like how easy it is to change the order of my legacy follow-up series by simply dragging & dropping the emails in whatever order I wish on the fly. Yes, Aweber is a little more expensive than some other platforms, but I'd rather pay a bit more for something that fits my needs than to be irritated all the time.

Pros

I've used various email marketing platforms, and I find Aweber's email editor the easiest to use. It's simple and easy, as it should be. I don't feel like I'm fighting with it to get to work properly, and it makes writing and structuring emails the way I want a piece of cake.

Cons

I don't like that I have to get in contact with Aweber to turn off double opt-in on some lists, even if I've already turned it off myself in my backend settings. That's my main complaint as it consumes more time than it needs to.

Response from AWeber Communications of AWeber Communications

Replied December 2018

Thanks so much for your review and feedback! We really appreciate it! Brandon O.

September 2018

O. Kelvin from Fiverr

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

4 of 5

September 2018

Great Tool For Email Marketing, But Pricey For Startups

Overall, Aweber delivers on it's promises, customer service is top-notch as well. I currently signed up for their affiliate marketing, I would recommend it to my audience. 8/10, that's my personal rating.

Pros

I like the high level of deliver-ability from Awebers' server(s), emails deliver to inbox almost all the time, so long you check for spam trigger words.

I have been using Aweber for over 6 months now, and I think it's a great value for money.
It has all the essential features anyone would need to grow their business online.

Cons

I still think it's a bit pricey if you ask me, email marketing could be cheaper and better. I know how hard I had to work to get to where I am.

Email marketing is very essential to the growth of an online business, but the cost sometimes scares away struggling startups.

September 2018

Caroline from LASSO GROUP

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

September 2018

Email Marketing taken to a whole new level

Aweber is a high end email marketing option. If you are serious about Email marketing, Aweber is a good place to start. I feel more professional and in control using Aweber for my blog subscriptions.

Pros

What I like most about Aweber the analytics that the application offers. Compared to other email marketing software in the market, Aweber offers the most specific options in terms of targeting people around the emails they get. For example, Aweber if you send out an email with a particular offer and someone opens it but doesn't click the offer, you are able to know this and decide on the next action to take to convince them to check out your offer.

Another thing I like about Aweber is the fact the Customer support. They respond quickly and are very friendly and helpful - they know their staff.

Cons

Compared to Mailchimp, Aweber doesn't have very beautiful designs for your email. This is one thing I like least about the software.

Another disadvantage is that the user has to have a good understanding of the application in order to reap the most from it. The good thing is there is a lot of documentation and Youtube videos online explaining how to make the most of the software

August 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

5 of 5

August 2018

Aweber review

Overall, i like it but they need a lot of improving when it comes to customer solutions. They simply don't listen to their customers.

Pros

What i like the most is the ease of use and ton of functionality, like tags and their legacy series.

Cons

I don't like the fact that they can put you on a bad server and you end up having bad results.

August 2018

Jonas from Jonaslindgren.net

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

The easiest autoresponder for beginners

Fantastic. I don't think i'll ever change autoresponder. I've tried GetResponse and others and they are also awesome, but I like the simplicity of Aweber so I don't really see why I would ever change.

Pros

I've used Aweber since 2014, and i've NEVER had an issue with them.

Sure, they have downtime just like every other autoresponder a couple times per year, but it's always fixed really quickly.

The deliverability is awesome, it's extremely easy to use and their customer is support is insanely responsive. I have had to do a few minor changes to my account every now and then, I kid you not, they have taken care of my issues usually within 2-3 minutes of me opening up the chat (which is now open 24/7)

Cons

I've heard that if you open a new account with Aweber now, you need to use their service for around a month using double optin, which could be annoying. When I set my account up several years ago, I didn't have to do that. So if you're planning on running paid ads etc right away, that might be an issue for you. If not, Aweber is awesome and i'm sure you'll love it.

July 2018

Sumant from Freelancer

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Value for money

2 of 5

Customer support

3 of 5

Functionality

4 of 5

July 2018

Good for handling subscribers list

Pros

Using this software you can keep track of the total subscribers and number of responses that you get which is according to me the best part.

Cons

I have found the pricing of this software very experience. Prices can be decreased because it already has a larger users.

July 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

Email autoresponder worth having

Pros

Customer support is great. Easy to set up and use. Can schedule emails easily. Overall, I think this service has better deliverability than other services.

Cons

would like to be able to move people from list to list and start different follow up series based on their activity.

July 2018

Manjot from Apovex Limited

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

Great software, easy to use.

Pros

I liked using aweber alot, it really helped me setting up email campaigns with lots of options to set up different emails, I could decide when I wanted to send them and to who, very targeted.

Cons

One thing I didn't like was that it was a little expensive at the time and there were cheaper alternatives out there, but it is high quality software.

July 2018

Jacob from VALUEWALK LLC

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

1 of 5

Customer support

2 of 5

Functionality

3 of 5

July 2018

Really bad platform

I did not get many benefits and had a bad experience overall - i no longer care this happened months ago I am over it but since I am writing a review on software i have used, I would advise all honestly to stay away as my story seems far from unique and had other bad experiences which i don't have time to list - MailChimp is a pretty good alternative if you are checking out ESPs

Pros

It is relatively easy to use its not hard to figure out for most beginners and has basic templates and campaigns which should

Cons

Stay away! Their RSS campaign did not send out for a while and then on its own sent out 6 emails at once really pissing off our readers they offered us a discount of 30% if we signed a two year contract after I said it was an inexcusable mistake which cost me hundreds of dollars in unsubscribes and possibly thousands and pissed off my entire email list. 30% off their inflated high price which they had just boosted was not worth it - i have heard many experts and users tell me of Aweber nightmare stories since my experience. I would recommend mailchimp as an option for basic users, i would advice all to stay away from Aweber