Back At You vs Pinpointe

RATING:

4.5

(54)

Back At You has 54 reviews and a rating of 4.46 / 5 stars vs Pinpointe which has 55 reviews and a rating of 4.73 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (54)
4.7 (55)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
April 8, 2024
September 8, 2022
Pros/Cons
  • Pros

  • When I have a question and ask the support team they have been great in getting back to me quickly. There are many opportunities to join in on webinars.
  • Customer service helped me several times - They are AWESOME. I highly recommend this company just because you can reach a LIVE LOCAL HUMAN.
  • Cons

  • I was then told that I was locked in for 90 days and needed to pay for 2 more months of the overpriced service. They are liars and will hold you hostage.
  • My ignorance of its capabilities, and the time I have wasted ignoring it.
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  • Pros

  • The Drag and Drop Campaign Builder makes my job so easy.
  • Exceptional customer service, ease of use, understanding of our needs and extremely complimentary of our needs.
  • Cons

  • The whole database, list and segment thing can be a little confusing and overwhelming.
  • If there is an issue or error with the software it sometimes can take awhile before you get a response.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
Product Screenshot
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10 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos