--- title: "Benchmark Email Software Reviews, Demo & Pricing - 2026" description: "Review of Benchmark Email Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/marketing/benchmark-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Email Marketing Software](https://www.softwareadvice.com/email-marketing/) / Benchmark Email Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/marketing/benchmark-profile/reviews/)[Alternatives](https://www.softwareadvice.com/marketing/benchmark-profile/alternatives/) # Benchmark Email Review From $12/month Free version 2 plans Wondering if Benchmark Email is right for your organization? Our Email Marketing Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Benchmark Email 4.3 [(197)](https://www.softwareadvice.com/marketing/benchmark-profile/reviews/) Pricing Starting at $12.00 per month ### About Benchmark Email Benchmark Email is an email marketing platform that helps busy marketers design, send, and track professional email campaigns. It’s built for marketing generalists at small to mid-sized businesses who need dependable tools that fit into their day, without a steep learning curve. With Benchmark, users can create polished campaigns quickly, manage growing contact lists, and watch results come in as they happen, all from one simple dashboard. Key features include: - Drag-and-Drop Email Builder - Sign-Up Forms - AI Assistant and AI Images - Contact Management - Multi-User Access - Email Scheduling - Reports and Real-Time Activity - API and Zapier Integration - Real Human Support Benchmark focuses on the tools marketers use every day and leaves out the complexity they don’t need. No add-ons and no surprises. Your plan grows with your list, not with the features you need. Do you work for Benchmark Email? [Manage this product listing](https://www.g2.com/products/benchmark-email/claim_requests/new?auto=true) Wondering if Benchmark Email is right for your organization? Our Email Marketing Software selection experts can help you in 15 minutes or less. ## Benchmark Email User Interface ## Popular Benchmark Email Alternatives Main Product Benchmark Email 4.3 [(196)](https://www.softwareadvice.com/marketing/benchmark-profile/reviews/) Ratings Breakdown - 4.38Ease of use - 4.19Value for money - 4.28Customer support - 4.08Functionality Pricing Starting at $12.00 per month Get Price Alternative Product [Brevo](https://www.softwareadvice.com/scheduling/brevo-profile/) 4.6 [(3528)](https://www.softwareadvice.com/scheduling/brevo-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.49Value for money - 4.52Customer support - 4.49Functionality Pricing Starting at $9.00 per month Get Price Alternative Product [MailerLite](https://www.softwareadvice.com/marketing/mailerlite-profile/) 4.7 [(2344)](https://www.softwareadvice.com/marketing/mailerlite-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.71Value for money - 4.76Customer support - 4.54Functionality Pricing Starting at $12.00 per month Get Price Alternative Product [ActiveCampaign](https://www.softwareadvice.com/crm/activecampaign-profile/) 4.6 [(2574)](https://www.softwareadvice.com/crm/activecampaign-profile/reviews/) Ratings Breakdown - 4.25Ease of use - 4.34Value for money - 4.39Customer support - 4.46Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [EmailOctopus](https://www.softwareadvice.com/marketing/emailoctopus-profile/) 4.8 [(657)](https://www.softwareadvice.com/marketing/emailoctopus-profile/reviews/) Ratings Breakdown - 4.73Ease of use - 4.83Value for money - 4.77Customer support - 4.50Functionality Pricing Starting at $9.00 per month Get Price Alternative Product [Constant Contact](https://www.softwareadvice.com/marketing/constant-contact-profile/) 4.3 [(2956)](https://www.softwareadvice.com/marketing/constant-contact-profile/reviews/) Ratings Breakdown - 4.33Ease of use - 4.11Value for money - 4.23Customer support - 4.20Functionality Pricing Starting at $12.00 per month Get Price ## Benchmark Email Pros and Cons We analyzed 197 verified reviews for Benchmark Email to find out what actual users really think. Select to learn more Intuitive Setup And Navigation Benchmark Email is widely praised for its user-friendly design and intuitive interface. Users find it easy to set up, navigate, and manage campaigns without needing extensive training or manuals, making it accessible for beginners and experienced marketers alike. Responsive And Helpful Support Users consistently highlight Benchmark Email's customer support as responsive and effective. The support team is accessible via live chat and quickly addresses issues, helping users resolve problems and get the most out of the platform. Versatile And Customizable Templates Benchmark Email offers a wide variety of modern, mobile-friendly templates that are easy to customize. The drag-and-drop editor and flexible design options help users create professional-looking emails without needing advanced design skills. Limitations And Deliverability Issues Many users report restrictions on email volume, especially on free plans, and experience delays or difficulties with large sends. Some also face deliverability problems, with emails landing in junk folders or not being sent as expected. ## Benchmark Email Pricing and Plans Benchmark Email has two plans. Free is free. Pro is $12.00/mo billed monthly. Free version Free $0.00 Free forever Start free and send up to 1,000 emails per month! Free plan includes: - Email Marketing - Reporting - Contact Management - Segmentation - Tagging - Assistive AI - Drag-and-Drop Builder Pro $12.00 per month For busy marketers ready to get results without the unnecessary complexity. Plans start at 500 contacts and 5K email sends per month and can grow with your list! Additional users can be added for $15/user/month. … Pro plan includes: - Email Marketing - Contact Management - Drag-and-Drop Builder - HTML Editor - Signup Forms - Assistive AI - Reporting - Multi-User - Tagging - Segmentation - API Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ### How does Benchmark Email pricing compare to alternatives? Benchmark Email's starting price is $12.00/month. Explore how its pricing and plan options compare with top alternatives below. | Product | Starting price | Free trial | Free version | Value for Money | | --- | --- | --- | --- | --- | | Benchmark Email4.3[(197)](https://www.softwareadvice.com/marketing/benchmark-profile/reviews/) | $12.00 /mo | Not available | Available | 4.2 | | [Brevo](https://www.softwareadvice.com/scheduling/brevo-profile/)4.6[(3,528)](https://www.softwareadvice.com/scheduling/brevo-profile/reviews/) | $9.00 /mo | Not available | Available | 4.5 | | [MailerLite](https://www.softwareadvice.com/marketing/mailerlite-profile/)4.7[(2,344)](https://www.softwareadvice.com/marketing/mailerlite-profile/reviews/) | $12.00 /mo | Available | Available | 4.7 | | [ActiveCampaign](https://www.softwareadvice.com/crm/activecampaign-profile/)4.6[(2,574)](https://www.softwareadvice.com/crm/activecampaign-profile/reviews/) | $15.00 /mo | Available | Not available | 4.3 | | [EmailOctopus](https://www.softwareadvice.com/marketing/emailoctopus-profile/)4.8[(657)](https://www.softwareadvice.com/marketing/emailoctopus-profile/reviews/) | $9.00 /feature/mo | Not available | Available | 4.8 | Benchmark Email4.3[(197)](https://www.softwareadvice.com/marketing/benchmark-profile/reviews/) * * * Starting price $12.00 /mo Free trial Not available Free version Available Value For Money 4.2 - [Brevo](https://www.softwareadvice.com/scheduling/brevo-profile/)4.6[(3,528)](https://www.softwareadvice.com/scheduling/brevo-profile/reviews/) * * * Starting price $9.00 /mo Free trial Not available Free version Available Value For Money 4.5 - [MailerLite](https://www.softwareadvice.com/marketing/mailerlite-profile/)4.7[(2,344)](https://www.softwareadvice.com/marketing/mailerlite-profile/reviews/) * * * Starting price $12.00 /mo Free trial Available Free version Available Value For Money 4.7 - [ActiveCampaign](https://www.softwareadvice.com/crm/activecampaign-profile/)4.6[(2,574)](https://www.softwareadvice.com/crm/activecampaign-profile/reviews/) * * * Starting price $15.00 /mo Free trial Available Free version Not available Value For Money 4.3 - [EmailOctopus](https://www.softwareadvice.com/marketing/emailoctopus-profile/)4.8[(657)](https://www.softwareadvice.com/marketing/emailoctopus-profile/reviews/) * * * Starting price $9.00 /feature/mo Free trial Not available Free version Available Value For Money 4.8 ## Benchmark Email Features - Popular features found in Email Marketing A/B Testing Autoresponders Campaign Analytics Campaign Scheduling CAN-SPAM Compliance Contact Management Customer Segmentation Email Tracking Event Triggered Actions Subscriber Management WYSIWYG Editor - More features of Benchmark Email Access Controls/Permissions Activity Dashboard Activity Tracking AI Copilot AI Text Summarization API Audience Targeting Auto-Save Basic Reporting Building and Personalizing Emails Campaign Segmentation Click Tracking Contact Database Content Library Customizable Branding Customizable CTAs Customizable Fields Customizable Forms Customizable Templates Dashboard Data Import/Export Data Import & Export Tools Drag & Drop E-commerce Integration Email and Mobile Preview Email Campaign Management Email Distribution Email Management Email Marketing Email Templates Engagement Tracking Forms Management Generative AI Grammar Check High-Volume Sending HTML Editor Image Library Inbox Management Landing Pages/Web Forms Lead Capture Lead Management Lead Segmentation List Management Live Chat Manage Email Lists Mobile Optimization Monitoring Multi-Language Multiple User Accounts Multi-user Account Newsletter Management Online Forms Personalization Preview Functionality Publish Scheduling Real-Time Analytics Real-Time Data Real-Time Reporting Reporting Reporting/Analytics Reporting & Statistics Search/Filter Segmentation Sending Outbound Emails Spam Blocker Tagging Tags Template Management Third-Party Integrations Web Forms ## Benchmark Email Integrations Zapier Integration rated undefined from -1 review ## Benchmark Email User Reviews ## Benchmark Email customer ratings - Overall rating: 4.3/5 - Total reviews: 197 ### Rating distribution - 5 stars: 106 reviews (54%) - 4 stars: 65 reviews (33%) - 3 stars: 16 reviews (8%) - 2 stars: 3 reviews (2%) - 1 star: 7 reviews (4%) ### Secondary ratings - Ease of use: 4.4/5 - Value for money: 4.2/5 - Customer support: 4.3/5 - Functionality: 4.1/5 --- ### So far, so good - Overall rating: 4/5 - Reviewer: Martina S. - Industry: Marketing and Advertising - Company size: 201-500 employees - Product usage: a free trial · monthly - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, it’s been a positive experience so far. The platform is easy to navigate, quick to set up, and does what you need without adding unnecessary complexity. It’s a good option if you want something reliable and straightforward for day-to-day email campaigns. That said, I’d still want to see how it performs over a longer period, especially when running more campaigns or scaling activity, before forming a fully settled view. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros You can get set up quickly and start sending campaigns without spending time figuring things out. The interface is clear, and the workflow makes sense, which helps if you’re managing multiple sends or lists. Templates are simple but flexible enough for most use cases, and overall it feels like a platform designed to keep things practical and efficient rather than overcomplicated. #### Cons The main downside is that it can feel a bit limited if you’re used to more advanced platforms. The feature set covers the basics well, but there isn’t as much depth when it comes to more complex campaign setups or deeper customisation. It also feels slightly early to fully assess performance and deliverability over time, so there’s still a bit of uncertainty around how it will hold up with larger or more demanding campaigns. --- ### Digital Media Specialist - Overall rating: 5/5 - Reviewed: November 2026 - Industry: Financial Services - Company size: 501-1000 employees The reviewer has utilized Benchmark Email for client communication over the past 10 years, appreciating its ease of use and support. Occasionally, the app may stop functioning, but users can easily log back in without losing their information. Full review available after login on Software Advice --- ### My Review of Benchmark Email - Overall rating: 5/5 - Reviewer: Robert T. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: 1-3 years · weekly - Reviewed: September 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very good! Customer support responded quickly to my inquiries. For emailing your customer base easily and on a regular basis - this is good value for the money. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I loved the ability to design newsletters and email them directly to my subscribers. They have many different templates for you to choose from. The ease of use made my actual "writing time" for a newsletter minimal. #### Cons I used Benchmark when I first started in online business. It was very easy to use and the price was in my comfort zone. I then tried to set up a couple of "funnels" and could not do so (this was a couple of years ago - so time may have changed). I contacted Customer Support and was informed that the system I was trying to put in place was not available through Benchmark, that they were only for emailing directly. Unfortunately, I had to close my account and move on to a competitor that did allow me to build out my funnels for online marketing. --- ### Benchmark for marketing goals - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Broadcast Media - Company size: Self-Employed - Product usage: a free trial · weekly - Reviewed: November 2024 - Review source details: This review was submitted organically. No incentive was offered It was a smooth experience and am glad I tried it on my quest for an email service #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It's easy and friendly to use. Also great for setting for small businesses as it's great for marketing. #### Cons It's has some glitches as some of the emails end in the spam folder but none the less still get delivered --- ### Using Benchmark for last 8-9 years - Overall rating: 1/5 - Reviewer: PDS I. - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: June 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent - till a year back Poor - since the last few months (just unacceptable) Unless there is restoration of Benchmark used to be, we will stop using the platform #### Ratings breakdown - Ease of use: 4/5 - Value for money: 1/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Ease of use ... pro-active helpdesk This has been reason that we have been using the platform for so many years #### Cons There has been a serious deterioration in the quality of the platform. Delivery rates have dropped upto by about 90-95% of what it used to be. Frivolous checks have been introduced that even your helpdesk is helpless to explain. Currently the platform as good as useless for us and already we have started working parallel to other platforms where are getting similar results that we used to get using Benchmark. All our emails through your platform is directed only to our clients or prospective clients who have signed with us to receive communication from us. #### Vendor response Hi Ranjan, We're sorry to hear that you feel this way. Email is a constantly evolving medium and we work hard to keep our processes up-to-date with best practices to ensure deliverability. While I don't have the information I need to identify your account and speak to the issues at hand, if you would contact our support team via phone, chat and email, we can review your account to see where we may be able to help. - Benchmark Team Replied July 2019 --- ### Easy to use email marketing software - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: less than 1 year · weekly - Reviewed: February 2022 - Review source details: This review was submitted organically. No incentive was offered Excellent customer service right from the get go #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like that Benchmark is clean looking and easy to navigate. You can create an email in no time. I like the email templates. #### Cons I don't like that I have to create a segment to email a few people in my list. Also my current website doesn't integrate with Benchmark to save emails. They said they were working on that feature, however. So not Benchmark issue. --- ### Happy customer - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Media Production - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: May 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall I enjoy using it very much. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Unlike other email programs, benchmark allows me to send as many emails as I need without having to pay extra. I think benchmark is one of the only platforms that allows me to pay on the basis of the number of records and add the number of emails that I send. #### Cons Sometimes there is massive delays in receiving test emails. #### Vendor response Hello Michael, Thank you for your review. Please don't doubt to chat with us if you're encountering issues with our test emails. We'll be glad to help. - Benchmark Team Replied May 2019 --- ### Benchmark Email - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Mental Health Care - Company size: 11-50 employees - Product usage: less than 1 year · weekly - Reviewed: September 2019 - Review source details: This review was submitted organically. No incentive was offered No benefits yet #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Ease of use. Nice design, Makes it easy to track performance #### Cons I have sent the first email yesterday. Out of 409 people, only 75 have viewed the mail so far. No one registered online yet. One concern is that emails go to promotion or to junk. Another, is that marketing for your software is misleading. Is started with the free plan thinking that I can upload up to 2400 contacts and email them. The free plan did not work properly, I was allowed to email 250 persons a month, and I wasnt allowed to upload the contact list because your check found out that I have more than 5% invalid emails ( I believe this is a policy to force upgrading to pro, which we were going to do after testing the performance of benchmark). --- ### Great Software! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Education Management - Company size: 2-10 employees - Product usage: less than 1 year · weekly - Reviewed: September 2019 - Review source details: This review was submitted organically. No incentive was offered With Benchmark I'm able to communicate with all of my clients, inform them about new deals, and work to promote my business well. Not only that, but Benchmark also provides us with valuable statistics about how our well our email was received. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This software is extremely organized and user friendly. I am able to navigate my emailed newsletters with ease and convey everything in one place. #### Cons There isn't much I don't enjoy about this product. I will admit there is a bit of a learning curve to the formatting; however, once you get the hang of it it is smooth sailing. --- ### Loving It! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: less than 1 year · weekly - Reviewed: March 2020 - Review source details: This review was submitted organically. No incentive was offered Very happy! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros As a new user to emailing lists, automations, etc., benchmark has been incredibly user friendly, simple and I actually switched over from mail chimp and much prefer it! #### Cons The pricing is a little high in my opinion with Canadian exchange factored in but otherwise no complains yet! --- Showing 1 - 10 of 197 Reviews [See All Reviews](https://www.softwareadvice.com/marketing/benchmark-profile/reviews/) ## Benchmark Email Popular Comparisons [Brevo vs Benchmark Email](https://www.softwareadvice.com/marketing/benchmark-profile/vs/brevo/)[MailerLite vs Benchmark Email](https://www.softwareadvice.com/marketing/benchmark-profile/vs/mailerlite/)[ActiveCampaign vs Benchmark Email](https://www.softwareadvice.com/crm/activecampaign-profile/vs/benchmark/)[Constant Contact vs Benchmark Email](https://www.softwareadvice.com/marketing/benchmark-profile/vs/constant-contact/)[Omnisend vs Benchmark Email](https://www.softwareadvice.com/marketing/benchmark-profile/vs/omnisend/)[Klaviyo vs Benchmark Email](https://www.softwareadvice.com/marketing/benchmark-profile/vs/klaviyo/)[Kit vs Benchmark Email](https://www.softwareadvice.com/marketing/benchmark-profile/vs/convertkit/)[GetResponse vs Benchmark Email](https://www.softwareadvice.com/marketing/benchmark-profile/vs/getresponse/)[Marketo Engage vs Benchmark Email](https://www.softwareadvice.com/marketing/benchmark-profile/vs/marketo/)[AWeber vs Benchmark Email](https://www.softwareadvice.com/marketing/aweber-profile/vs/benchmark/) [Compare All Alternatives](https://www.softwareadvice.com/marketing/benchmark-profile/alternatives/) ## Other Top Recommended Email Marketing Software [emfluence Marketing Platform](https://www.softwareadvice.com/marketing/emfluence-profile/) **4.7** (51) Recently recommended **5** times [SalesAndMarketing.ai](https://www.softwareadvice.com/product/529885-SalesAndMarketing-ai/) **0.0** (0) Recently recommended **5** times [HubSpot Marketing Hub](https://www.softwareadvice.com/product/119437-HubSpot-Marketing/) **4.5** (6261) Recently recommended **3** times [Paminga](https://www.softwareadvice.com/email-marketing/net-results-profile/) **4.6** (33) Recently recommended **3** times Stuck Between Options? Our experts can help you compare Benchmark Email with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice