Benchmark Email vs Sendlane

Benchmark Email has 154 reviews and a rating of 4.23 / 5 stars vs Sendlane which has 29 reviews and a rating of 4.55 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.23 / 5 (154)
4.55 / 5 (29)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4 / 5
4 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
October 20, 2021
August 31, 2021
Pros/Cons
  • Pros

  • What I liked most was the ability to create flyers' I also likes the custmer service people through chat box.
  • Nice design, Makes it easy to track performance.
  • Cons

  • Like most email marketing suites, it can get pricey as subscribership grows a there are lower cost alternatives available but they lack the functionality that benchmark offers.
  • Out of 409 people, only 75 have viewed the mail so far. No one registered online yet.
  • Pros

  • It's clear that this software was created by people who understand and care about effective email marketing for small to mid sized businesses.
  • Every time if there's an issue, their team is always on top of it. The breakdown of stats is very nice and we love how helpful they are when it comes to making sure our delivery is 100.
  • Cons

  • Not always that intuitive to use. Software can be a bit confusing at times.
  • Form design is complicated and takes a lot of time. Pricing is too high for users with low number of contacts.
Pricing Range
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

FrontRunners

2021

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8 Recommendations
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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