Benchmark Email vs Upcall

Benchmark Email has 154 reviews and a rating of 4.23 / 5 stars vs Upcall which has 11 reviews and a rating of 4.64 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.23 / 5 (154)
4.64 / 5 (11)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
October 20, 2021
June 29, 2018
Pros/Cons
  • Pros

  • What I liked most was the ability to create flyers' I also likes the custmer service people through chat box.
  • Nice design, Makes it easy to track performance.
  • Cons

  • Like most email marketing suites, it can get pricey as subscribership grows a there are lower cost alternatives available but they lack the functionality that benchmark offers.
  • Out of 409 people, only 75 have viewed the mail so far. No one registered online yet.
  • Pros

  • Transparency including with the pricing (No Hidden Charge). Easy to use platform and Unique Interface.
  • It has Native English speaking callers which are a surplus. It is more cost effective than using a sales person or a call center.
  • Cons

  • The only con has more to do with my lack of full IT comprehension, and less to do with the software itself.
Pricing Range
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

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9 Recommendations
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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